What are the opening hours?

Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 6:30pm

http://www.RiversideSurgery.uk/

Riverside Surgery, Port Talbot Resource Centre, Port Talbot (2025)

20/12/2025

Your GP may be extra busy at this time of year, so why not ask your pharmacist?

Pharmacists are experts in medicines who can also help with minor health concerns.

As qualified healthcare professionals, they can dispense prescribed medication, offer free clinical advice and over-the-counter medicines for a range of common ailments, such as coughs, colds, skin rashes, bites and aches and pains.

Pharmacies throughout Wales provide a Common Ailments Service. This offers patients a free NHS consultation and free medication for many common ailments that cannot be managed by self-care alone, providing an alternative to an appointment with the GP or an out-of-hours doctor.

These include an A-Z of common ailments, from Athlete’s Foot and acute backache to urinary tract infections and verruca.

Pharmacists have the right training to make sure you get the help you need. So, if your symptoms suggest you need to see another healthcare professional (e.g. a GP, nurse, optometrist or dentist), then your pharmacist will point you in the best direction.

Most pharmacies also provide a range of other services, such as seasonal vaccinations, emergency contraception, emergency medicines supply, health checks and over the counter medication.

Additionally, Pharmacist Independent Prescribing Services are available in our area, where suitably qualified and competent pharmacist independent prescribers can prescribe for a range of minor illnesses not covered by the common ailment service, plus for routine contraception.

You can search NHS 111 Wales’ directory (111.wales.nhs.uk/LocalServices) to find your nearest pharmacy and filter your search results by selecting the service you require, e.g. ‘Provides Emergency Contraception’. Alternatively, contact your local pharmacy to find out more about the services it provides.

You do not need an appointment to go to a pharmacy and many are open until late with pharmacy services being accessible from a range of superstores, frequently operating outside the usual high street pharmacy opening hours.

16/12/2025

Always time to get your flu vaccine 💉 🦠

15/12/2025

🎄 Christmas & New Year Pharmacy Opening Times 🎄

As we head into the festive period, we’d like to remind everyone to please check the opening times of your local community pharmacies over Christmas and New Year, as hours may vary on bank holidays.

💊 Important reminder about prescriptions
Please ensure you order and collect your repeat prescriptions in good time before the holidays. This is especially important if you take regular medication, as GP surgeries and pharmacies will have reduced opening on certain days, and last-minute requests may not be possible to process.

Community pharmacists remain an excellent source of advice for minor illnesses and can support you over the festive period when GP services are limited.

Thank you for your support and planning ahead — it really helps keep services running smoothly for everyone.

🎅 From all of us at Riverside Surgery, we wish you a very Merry Christmas and a Happy New Year 🎄✨

04/12/2025

⚠️The vomiting and diarrhoea bug Norovirus is currently spreading in the community.

Washing your hands frequently with soap and water is the best way to protect yourself.

DO NOT VISIT anyone in hospital if you are unwell with vomiting and/or diarrhoea, or if you have been caring for someone who has it, even if the symptoms are mild or abating, for at least 72 hours.

This is because the virus spreads very easily and you will still be infectious for a while after your symptoms stop.

Below is some information and advice about Norovirus:

What is Norovirus? 🤮

It's a virus that is highly infectious type of gastro-enteritis that is easily passed on to others. Like any virus, antibiotics will not cure it.

What are the symptoms of Norovirus? ⁉️

Norovirus symptoms include nausea, diarrhoea and vomiting. You may also have a temperature (fever), headache and aching arms and legs.

How long does Norovirus last? 🕰️

Symptoms usually start within one or two days of being infected. They can usually be managed at home and should disappear after a few days although you will remain contagious for up to 72 hours after your last symptoms.

How do you catch Norovirus? 😷

You can catch Norovirus from eating some food items such as shellfish or other food items prepared by some who is unwell. You can also become infected from having close contact with people who have the infection.

The virus particles will settle onto surfaces when people have symptoms of vomiting and diarrhoea. If you don’t clean your hands after touching contaminated items or surfaces, and you then touch your eyes, nose or mouth, you may introduce the virus to yourself and you may become infected.

Protecting yourself and your family

Swansea Bay University Health Board infection prevention and control matron Joanne Walters is urging us to help control the spread of norovirus, which is very easily passed from person to person.

"The best way to protect yourself and your family is by washing your hands regularly with soap and water," she explained.

"Washing hands with soap and water is always the best way to clean your hands. Some alcohol gels and hand sanitisers are not effective against these viruses."

• This is especially the case after using the toilet;
• Before preparing food and drinks;
• After using a shopping trolley and other things that are commonly touched by other people;
• Before eating and drinking.

04/12/2025

📣 We are extremely short staffed due to significant staff sickness throughout the surgery and will be seeing emergencies only today. We understand how frustrating this must be but we thank you for your understanding 🙏🏼

🌟 This winter, put self-care first 🌟
Taking care of your own health is one of the best things you can do. Many common illnesses — such as coughs, colds, headaches, back pain and simple UTIs — can often be safely managed at home with rest, fluids and over-the-counter remedies.

💊 Think Pharmacy First
Your community pharmacy should be your first stop for minor ailments. Pharmacists are highly trained and can assess symptoms, provide expert advice, and in many cases offer NHS treatments and prescriptions — all without an appointment.
Using pharmacies wisely helps our clinical team focus on patients with more complex needs.

☎️ Need more advice?
If things aren’t improving after a few days or you’re unsure what to do, NHS 111 Wales can guide you to the right service.
For mental health support, call 111 and select option 2 to speak directly with trained mental health professionals.

Together, we can use NHS services wisely and help keep our community healthy. Thank you for your understanding and support ❄️

02/12/2025

📣 Riverside Surgery Update

We are currently extremely short-staffed in both our clinical and administrative teams. This means our response times may be slower than usual, and we have very limited appointments this week. We truly appreciate your patience and understanding.

If your concern can be safely managed elsewhere, please consider using other available services, such as:
💊 Your local pharmacy
🌡️ Common Ailments Scheme (free advice & treatment for many conditions)
🏥 Self-care options where appropriate

These services can help you get quicker support while easing the pressure on our reduced team.

We sincerely apologise for any inconvenience caused and thank you for bearing with us during this challenging time. 💙

Team Riverside

27/11/2025

🚨 Walk-In Vaccine Clinic TODAY – 4pm onwards! 🚨

We’re running a walk-in clinic today from 4pm for:

💉 Flu vaccines (eligible patients)
💉 COVID vaccines for everyone aged 75+

No appointment needed – just pop in!

There is currently a particularly potent strain of flu circulating, and COVID numbers are on the rise again. Local hospitals are now recommending masks due to how these quickly these viruses are spreading this season.

There’s truly no better time to get protected.
Help keep yourself, your family, and our community safe this winter. ❄️❤️

Pop down to Riverside Surgery later today – we’ll see you then!

Ask about any other vaccines you may be eligible for while you’re here!!

25/11/2025

🩺 Let’s Talk About Kidney Health – What Does “Chronic Kidney Disease (CKD)” Really Mean?

We know that some people feel worried or confused when they see “CKD” or “kidney monitoring” mentioned on their records — so we wanted to explain what it means and why GP surgeries across Wales, including ours, are doing extra work in this area as part of national Quality Improvement (QI) projects.

🌟 First of all: seeing CKD monitoring on your record does not necessarily mean you have kidney disease.
Often it simply means we are keeping an eye on kidney function because it’s an important part of staying healthy, especially for people with:
• Diabetes
• High blood pressure
• Certain long-term conditions
• Certain medications

🧪 What is Chronic Kidney Disease (CKD)?
CKD is a term used when the kidneys aren’t working quite as well as they used to.
It is very common, especially as we get older, and for most people it does not cause symptoms and does not lead to kidney failure.

The aim is early monitoring, not to alarm you — just like checking blood pressure or cholesterol.

📊 What are the QI projects in Wales?
GP surgeries across Wales are currently working on national Quality Improvement projects to:
• Improve the way we identify people who may need routine kidney checks
• Ensure blood tests and urine tests are up to date
• Support patients to keep their kidneys as healthy as possible
• Make sure monitoring is recorded correctly on medical systems
• Reduce any gaps in care or missed tests

These projects help us spot small changes early and make sure everyone gets the right follow-up and support.

💡 What does this mean for you?
You may be invited for:
• A simple blood test
• A urine test
• A blood pressure check
• A review of your medications

This is routine, proactive monitoring — and again, doesn’t necessarily mean you have kidney disease.

📞 If you ever see something on your record that you’re unsure about, please contact us.
We’re always happy to explain and make sure you feel fully informed and reassured.

Keeping you healthy is a team effort — thank you for working with us 💙

18/11/2025

🚨 HOT OFF THE PRESS! 🚨

We’ve just been advised that this year’s flu strain is spreading FAST and is expected to be a more potent variant, affecting more people, causing longer symptoms, and potentially leading to a prolonged flu season. 😷💥

Now is the perfect time to protect yourself and those around you. If you’re eligible and haven’t had your flu vaccine yet, we strongly encourage you to come and get it.

👶 This also includes children aged 2 & 3, and any child who missed their nasal spray at school.

💉 No appointment needed!
Just pop down to Riverside Surgery this week for your flu jab — quick, simple, and the best way to stay protected this winter.

While you’re here, you can also ask about any other vaccines you may be eligible for (shingles, pneumonia, RSV, etc.).

Let’s keep our community safe, healthy, and winter-ready. ❄️💙

15/11/2025

There’s a lot of flu circulating at the moment, and it’s hitting people hard 🤒💨

It’s never too late to protect yourself.

If you haven’t had your flu vaccine yet, you can walk in to Riverside Surgery next week — no appointment needed.

Keep yourself and your loved ones safe this winter. Vaccines save lives 💚💉

13/11/2025

📣 Urgent Patient Notice – Telephone & Network Issues

We are currently experiencing significant telephone and computer network problems affecting our systems at the surgery. This is part of a nationwide issue, and teams are working urgently to resolve it.

☎️ This may mean delays in answering calls or accessing patient records.

🙏 Please bear with us while this is being fixed — we are still here, and we will help you as soon as we can.

Thank you for your patience and understanding.

05/11/2025

💙 Stay Well This Winter at Riverside Surgery! 💙

We’re holding walk-in vaccine clinics this week — no appointments needed! 🙌

🕓 When: Today & Friday, 4:00–6:30pm
📍 Where: Riverside Surgery

If you or a loved one are aged 75 or over, you can pop in for your COVID vaccine.

Not 75? No problem! If you still need your flu jab and you’re eligible, you can come along too! 💉✨

Keeping up to date with your vaccines is one of the best ways to protect yourself and those you care about this winter.

Got any questions about the vaccines? Just give us a call — we’re happy to help! ☎️

Riverside Surgery

20/12/2025

16/12/2025

15/12/2025

04/12/2025

04/12/2025

02/12/2025

27/11/2025

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13/11/2025

05/11/2025

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Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm