Agincare Live-in Care

08/12/2025

Jill, her daughter Gemma and our care workers Nadka and Brittany all went Christmas shopping in Telford shopping centre. Jill moved to Telford in the summer to be closer to her family, and everyone really enjoyed the trip. Jill got coffee with the girls, had her eyebrows threaded and brought home some Christmas shopping!

02/12/2025

One of our clients has kindly given permission for us to share these photos of their amazing work. 🌟

They’ve been working on this project for a while now with support from their care worker, and I think the results are absolutely incredible. It’s wonderful to see their creativity and confidence shining through. ❤️

02/12/2025

We had the pleasure of visiting our carer Nene to present her with her certificate last week. 🌟

She told us it was a wonderful day and shared how grateful she is to the South East Team, saying she truly feels the love and that her heart is full.

Nene has been working incredibly hard and is doing an amazing job in her placement. We’re so proud of her dedication and the difference she continues to make every day. ❤️

01/12/2025

We recently heard about a lovely day out shared by Margaret and our care worker Eva. 😊

They took the bus into Oswestry and visited all the shops Margaret wanted to explore. She picked up her Christmas cards in a card shop, where these photos were taken, and they finished the rest of their shopping in Sainsbury’s. They’ve even agreed to go for a coffee on their next outing.

Eva has only been supporting Margaret for a couple of weeks, but she’s already made such a positive difference. Not only have they enjoyed a wonderful shopping trip together, but Eva has also supported Margaret to join the Wednesday Meal Club at the church which Eva attends too.

It’s lovely to see such confidence and connection growing. Well done Eva for helping Margaret get out and about and enjoy her day. ❤️

01/12/2025

We recently had the pleasure of presenting Magdalena with her Employee of the Month Award for the South West. 🌟

Magdalena has been part of the Agincare family for many years and is such a valued member of our team. Pictured here with her client Derek and his lovely wife Christine.

Derek is over the moon that his words helped make this award possible for Magdalena. Below are the heartfelt words he shared:

“We have never known anyone so lovely, caring and dedicated to their job. For someone who didn’t know us at all to come into our home and show us the care, attention and kindness that Maggie has, has truly blown us away. I will be heartbroken to see Maggie leave for her Christmas break.

I wish I could have all of her family come and stay here for Christmas instead so she didn’t have to leave us. We will be lost without her and cannot wait to have her back in the new year. Please promise me you will never take her away from us unless it’s for a holiday.”

A huge well done Maggie. We are all so proud of you. ❤️

28/11/2025

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21/11/2025

As part of our ongoing video series showcasing how our live-in care service transforms lives, we were truly privileged to spend time with Neill and his Agincare live-in care worker, Ron.

Neill, who lives with Cerebral Palsy, is clear that his disability has never stood in the way of living life to the fullest. A creative arts graduate, he is an accomplished writer of poetry, letters and short stories.

In this video, Ron shares how he supports Neill to achieve his goal: whether he’s crafting his latest poem, heading out to a gig, or joining in with family meet-ups.

Their shared love of music, nature and comedy shines through… just don’t mention football, as their opposing team loyalties always spark lively debate!

Ron works closely with our Clinical Lead, Cher Goodyer-El Meheiry, to ensure Neill receives the highest standard of personalised care and support, while also building strong relationships with our healthcare partners. This collaborative approach helps create the stable foundation Neill needs to pursue the things he loves.

It has been a real joy for our team to work with Neill and Ron, and we are incredibly grateful to them for allowing us to share their story. And who knows, you may even spot Neill’s work on bookshelves in the future.

Click to find out more about our live-in care service here:
https://lnkd.in/ep8qFKrt

11/11/2025

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30/10/2025

Celebrating Sara's 10 Incredible Years with Agincare!

Sara Moncrieff has been at the heart of our live-in care service from the very start of her journey with Agincare, taking on pivotal roles including Field Care Supervisor, Projects Manager, and, in recent years as Training Manager.

With her wealth of experience in care, Sara plays a key role in training our new live-in care workers. Her induction sessions are not only insightful and comprehensive but brought to life through her personal stories of supporting people in care.

Despite her busy schedule, Sara stays connected to the frontline by continuing to support a local live-in care client, building a wonderful relationship over the years.

In 2024, we proudly recognised Sara and the Live-in Care South West team (pictured) with the Care Team of the Year award - a testament to their success and dedication, particularly through their fantastic results within the hospital discharge service.

Beyond her formal role, Sara is a pillar of support for our live-in care workers, especially our international team members who value her empathy, knowledge, and unfailing good humour!

🗣️ Reflecting on her decade with Agincare, Sara said:

“The best thing about working for Agincare is that people listen to you. Even as a new member of the team, my ideas were heard, and many were implemented into our training programme.

"I’m so thankful to work for a care provider that truly values collaboration and the sharing of experiences.”

Please join us in celebrating the one and only Sara Moncrieff for ten years of dedication, compassion, and excellence. Here’s to many more! 💐💙

📸Sara is pictured middle alongside Agincare live-in care managing Director Sam Mayes (right) and Head of Operations Michelle Beer (left).

27/10/2025

🌟 Celebrating Excellence at Agincare! 🌟

We are absolutely delighted to announce Philip Ugwoke as our Overall Employee of the Month!

Live in Care Field Care Supervisor Samantha Jo Pitchford visited Philip to present him with not one, but two incredible awards: our Central live in care service Employee of the Month and our prestigious company wide Overall Employee of the Month! 🏆💙

This double recognition truly highlights Philip’s exceptional commitment to his role and the people he supports.

Day in and day out, Philip demonstrates compassion, professionalism, and genuine enthusiasm, qualities that make a remarkable difference to the lives of those around him.

During the visit, Samantha Jo was joined by her client Richard’s family, who had written a beautiful, heartfelt message about Philip’s kindness and the positive impact he’s had on their dad, Richard.

In their words, Philip is “wonderful and caring,” and has built a meaningful connection that brings great comfort and trust.

Their words were shared inside a Thank You card, which Philip was deeply touched to read.

Richard’s sons, James and Andy, attended the presentation to personally thank Philip for his outstanding care and dedication. Their sister, Sarah, who is currently on holiday, was informed of the award and expressed how proud and pleased she was to hear of his achievement.

Philip’s warmth, reliability, and unwavering commitment reflect everything we stand for at Agincare. He embodies the very best of what it means to provide person centred, heartfelt care, making a real difference every single day.

Congratulations, Philip, on this well deserved recognition! Your hard work, compassion, and professionalism are truly inspiring to us all. 👏💫

📸 In the photo, Philip is pictured middle with Richard’s sons, James and Andy.

24/10/2025

✨ We were truly privileged to share a deeply personal story that highlights the incredible impact our live-in care worker, Mary, has had on her client, Emily, and her family.

We’d like to extend our heartfelt thanks to Emily’s mum, Dawn, for so warmly welcoming us into their home and allowing us to share their experience.

With the expert guidance of our Clinical Lead Cher Goodyer-El Meheiry, Mary has undertaken extensive complex care training, but it’s through getting to know Emily over the past two years that she’s really learned what matters most: understanding her preferences, personality, and the little things that make a big difference every day.

It was so important to Emily’s family that she could remain at home, surrounded by the people she loves - joining in with daily routines and enjoying the independence to live life her way. 💙

To learn more about live-in care and the transformative impact it can have on families, visit

👉 https://www.agincare.com/live-in-care/