Station Road Medical Practice

07/11/2025

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...

07/11/2025

** Consultation Statistics**

During the month of October our Reception Team answered 11,047 calls to the Practice. Please bear with us when the phone lines are busy, particularly on a Monday morning, our Team work exceptionally hard to answer as many calls as possible each day.

Our Clinicians also carried out 3,264 face to face consultations and 1,786 telephone consultations throughout October and are dealing with multiple patient contacts through the day, both acute and routine.

Our Team work exceptionally hard to treat as many patients as possible through the most appropriate patient care pathway so this could mean it is more appropriate for you to be seen by one of our multidisciplinary team members such as our Mental Health Practitioner or our Physiotherapist amongst others.

Your local pharmacy is also the most appropriate contact for minor ailments which may be treated through the Pharmacy First Service.

24/10/2025

NHS inform is Scotland's national health information service helping the people in Scotland to make informed decisions about their own health and the health of the people they care for

24/10/2025

24/10/2025

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

15/10/2025

** September Consultation Statistics**

During the month of September our Reception Team answered 11,220 calls to the Practice. Please bear with us when the phone lines are busy, particularly on a Monday morning, our Team work exceptionally hard to answer as many calls as possible each day.

Our Clinicians also carried out 2,940 face to face consultations and 1,538 telephone consultations throughout September and are dealing with multiple patient contacts through the day, both acute and routine.

Our Team work exceptionally hard to treat as many patients as possible through the most appropriate patient care pathway so this could mean it is more appropriate for you to be seen by one of our multidisciplinary team members such as our Mental Health Practitioner or our Physiotherapist amongst others.

Your local pharmacy is also the most appropriate contact for minor ailments which may be treated through the Pharmacy First Service.

01/10/2025

01/10/2025

▪️Low back pain is very common. More than 80 out of 100 people have this condition at some point in their life. It can be a cause of worry, disability and time off work.

▪️Even though it can be distressing, low back pain is rarely linked with serious conditions. Most of the time, symptoms settle quickly. However, it's common to get pain that keeps returning. In some people, pain can last longer than a few weeks.

▪️There is no one cause of low back pain, but various things can contribute. These are called contributory factors. The factors are unique to you and your situation.

▪️For more information on back pain please click the link to our website:

https://www.nhsaaa.net/services/services-a-z/allied-health-professionals-ahps/musculoskeletal-service-2/back-problems/

25/09/2025

04/09/2025

**September weekend Public Holiday**

Please note the Practice will be closed for the September bank holiday on Friday 19th & Monday 22nd September 2025.

Please ensure you order your medication in plenty of time to allow for this.

If you need urgent medical attention during these days which cannot wait until the Practice re-opens on Tuesday 23rd September please contact 111.

27/08/2025

**Reminder the Practice is closed this afternoon for Protected Learning Time**