The Potteries

31/08/2023

We are excited to announce that as of 1st September 2023, we have changed our name to The Potteries. Many of you already know us by this name, and we believe that this change will help to alleviate the confusion caused by our previous name, Tilehurst Surgery, being similar to that of another local practice.

Thank you for your continued support and we look forward to serving you under our new name.

Best regards, The Potteries Team

11/08/2023

Lloyds chemist on Pottery Road has been taken over by Swift Medical.
The chemist is called Pottery Road Pharmacy. Please be aware that they are having a few technical issues.

04/08/2023

We have an exciting update!
Please click on the link below to take you to our website

07/07/2023

Please be aware the surgery will be closed for training on Wednesday 12th July from 1pm until close.

Please call 111 if you require medical attention during this time - GP cover is in place via Westcall.

16/06/2023

Change to Patient Information Event – Monday 19th June 2023

Dear patient,
Thank you all for the interest in attendings Monday’s patient information event, it has been fantastic to see so many patients interested in attending. Due to overwhelming responses, we will have to delay the event in this format so that we can host it in another venue that would be able to accommodate more attendees, slightly later in the year.

One of the reasons why we wanted to host this event is because the surgery does not currently have a Patient Participation Group (PPG). We want to ensure that patients have an opportunity to feedback to us about our practice so that we can make improvements to our services, based specifically on patient need. We are looking to restart our PPG so if you are interested in joining, then please complete this online form https://www.tilehurstsurgery.co.uk/navigator/patient-participation-group-registration/.

We are looking to hold our first PPG meeting in the coming weeks so that patients can feedback to us on service provision and to discuss this larger event - so that we can plan it in a way that is most meaningful to patients.

Once again, thank you for your interest in this event, it is appreciated.

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14/06/2023

**Patient Information Meeting**
We have had an amazing response to our text regarding the Patient Information Meeting.
If you haven’t already responded I’m afraid we are now full.
We will however be looking to hold another event in the near future, perhaps using a bigger venue than the surgery.

26/05/2023

Please be aware that we are having technical issues with our computer system. We are hoping the issue will be fixed soon.

16/05/2023

Pleased be advised that the surgery will be closed on Wednesday 17th May between 12-5pm (unless you have a booked appointment) due to staff training.

14/04/2023

Pharmacy opening times over the two early May bank holidays - 1st and 8th

29/03/2023

Please be advised that the surgery will be closed from 12pm until 5pm due to staff training.
In case of emergencies please contact 111 or 999 as appropriate.

29/03/2023

All technical issues now resolved - Our website is now back up and running.