Western Elms & Circuit Lane Surgeries

23/04/2026

Important Notice: Ongoing IT System Issues

We continue to deal with a regional IT network problem, which is affecting some of our practice systems. This may result in delays to appointments, prescriptions, referrals, test results, and telephone or online responses.

Please be assured that our regional IT support team is actively investigating and working to restore full service as quickly as possible. It remains our top priority to continue providing safe patient care throughout this period.

21/04/2026

Good afternoon, we are struggling again with all internet products due to network instability. This is a National issue that is being dealt with by NHSE and a major incident has been reported. Hopefully this will be fixed soon.

Again, please only ring if it is urgent for today. The pharmacy may be able to help you in the first instance.

Our sincere apologies for the disruption to the appointment systems.

16/04/2026

Good morning, we are still struggling with all internet products. A National issue that is being dealt with by NHSE. Hopefully fixes will be in place soon.

Again, please only ring if it is urgent for today. The pharmacy may be able to help you in the first instance.

Our sincere apologies for the disruption to the appointment systems.

15/04/2026

Our sincere apologies - we are having terrible problems with systems again this morning. Apparently a national problem and our system provider is working on it.

Please only contact us if urgent for today until further notice.

07/04/2026

READY TO MAKE A REAL IMPACT IN PRIMARY CARE

We are seeking a motivated and high-performing Medical Secretary / Administrator to join our team. This part-time role for 30 hours offers the opportunity to provide a high-quality referral and administrative service, supporting GPs and wider clinical teams to deliver timely, patient-centred care across Primary Care and secondary care pathways.

You will join a supportive and forward-thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.

If you are interested - please apply to Kelly or Lisa before 30th April 2026 on we.secs@nhs.net

02/04/2026

02/04/2026

11/02/2026

‼️Important Notice ‼️

We have no Female Health drop in clinic next Monday 16th. This will resume on Monday 23rd February.

We apologise for any inconvenience caused.