Theale Medical Centre

12/11/2025

🩵 Join Our Patient Participation Group (PPG)! 🩵

Would you like to learn more about your GP Practce?

Join Theale Medical Centre’s Patient Participation Group (PPG) and help us improve the services we offer.

Our PPG brings together patients and staff to share ideas, give feedback, and discuss how we can make your experience at the practice even better.

Register to become a member here: https://tinyurl.com/mw9zv24m

Together, we can make a real difference to local healthcare 💙

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03/11/2025

✔️Our online forms and website are now working normally

Thank you for your patience while we resolved the recent technical issues with our website and medical query forms.

We’re pleased to let you know everything is now back up and running.👏🏻

We apologise for any inconvenience caused and appreciate your understanding.

29/10/2025

💻Website Notice💻

We’re sorry our website is still currently down.

Our provider is working to fix the issue as soon as possible.

If you have an urgent query, please call the surgery, and our reception team will be happy to help.

Thank you for your patience and understanding.

27/10/2025

⚠️ Website Update ⚠️

We are still currently experiencing issues with our website, which is affected by a national outage that has not yet been resolved. Our hosting provider is working to fix the problem as quickly as possible.

If you need urgent help or an appointment today, please contact our reception team by phone.

For routine appointments or non-urgent queries, please check back later — our website will be back up and running as soon as possible.

We apologise for any inconvenience and appreciate your patience.

24/10/2025

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.
Think pharmacy first and get seen by your local community pharmacy team.

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

24/10/2025

⚠️ Website Update⚠️

We’re currently experiencing issues with our website, and our hosting provider is working on a fix.

If you need urgent help today, please contact our reception team by phone.

For routine appointments or non-urgent queries, please keep checking back our website will be back up and running as soon as possible.

We apologise for any inconvenience and thank you for your patience.

29/09/2025

Due to staff training we will be closing the surgery at 1pm tomorrow.
Our phones lines will still be open,but all queries will be diverted to 111.
If you have a medical emergency and need urgent medical assistance,please call 999.
Our triage system will be closing from 1pm.
We will be back open from 8am the next day.
We are sorry for the short notice and for any inconvenience caused.
Thanks TMC.

31/08/2025

When you find out you are pregnant, you can refer yourself for NHS pregnancy care so you start care with a midwife right away.

Once you sign up online, the maternity team will contact you to book your first appointment with a midwife.

You should do this by the 10th week of pregnancy, if possible, but it’s never too late to start. If you're over 10 weeks, refer yourself as soon as you can.

Start here: https://www.nhs.uk/nhs-services/refer-yourself-for-nhs-pregnancy-care/

14/08/2025

💉 2025 Flu & COVID Vaccination Clinics – Starting October💉

Our flu and COVID vaccination clinics will begin from October 2025.

📲 You will receive a text message or phone call letting you know if you are eligible and how to book your appointment.

✅ Please wait for your invitation before contacting the practice.

Flu vaccine eligibility:
• All adults aged 65 and over
• People aged 6 months to 64 years in at-risk groups
• Pregnant women
• All children aged 2 and 3 years

COVID-19 booster eligibility
• All adults aged 75 years and over
• People aged 6 months and over who are immunosuppressed
• Residents in a care home for older adults

💙💜 Vaccination remains the best way to protect yourself and others this winter 💙💜

06/08/2025

🩺 Tried our new triage system?

We want to hear from you! 💬

Please take a moment to complete our quick survey and help us improve: https://forms.gle/MkJbuvTG4EHxXnJf7

Your feedback makes a real difference – thank you!

We’d really appreciate your feedback on our new online triage process. This will help us improve our service. Thank you!

24/07/2025

📢Total Triage System Launching Monday 4th August📢

From Monday 4th August 2025, we are moving to a Total Triage system.

🗓️ Routine appointments are currently limited whilst we move over to the new system.

💻 For all routine requests, please complete a triage form during the week commencing Monday 4th August 2025.

📞 Before the change over date if you have an urgent on the day concern, please call the practice as usual.

Thank you for your patience and support as we make this change to improve access and manage demand more effectively.

14/07/2025

📢 New Triage System – Your Questions Answered! 📢

We are introducing a new Total Triage system from Monday 4th August 2025 to help ensure every patient is seen by the right person, at the right time.

💬 Got questions about how it works? We've put together a helpful FAQ to explain everything.

Read the FAQ here https://thealemedicalcentre.com/news/total-triage-faq/

If you have further questions please email bobicb-bw.tmc@nhs.net