28/01/2026
Care Is About Emotional Intelligence Too
Care isn’t just about training, tasks, or checklists.
A huge part of good care comes down to emotional intelligence — reading the room, noticing subtle changes, and responding with empathy rather than assumptions.
That might look like:
• Sensing when someone needs reassurance rather than conversation
• Knowing when to give space — and when to sit quietly
• Adjusting tone, pace, or approach to suit the moment
• Understanding that behaviour often communicates feelings
These skills aren’t always written into care plans — but they make all the difference to how care feels.
Because sometimes, the most important support is simply understanding. 💙