Serendipity Merstham

16/11/2025

Thank you to Meera, for this fab review on Google. Very kind words and very much appreciated 💕

15/11/2025

Christmas Day is…less than six weeks away! Crikey!! Good news: we shall reprise Serendipity’s Christmas traditions this year on 17th December! Santa will be in his grotto from 5.30pm with gifts for the children, the wonderful PATH Choir will be singing carols from 6.30pm, and there will be plentiful mulled wine, Christmas cheer and mince pies for everyone.

As usual, our event is completely free of charge for everyone, but we do ask that if you can manage a donation for the food bank, it will be greatly appreciated.

Make a note and come along. It’s always such a lovely evening 🎄🎅🏻🍷🥧

12/11/2025

A special special for a limited time only… 3 treatments for just £65!! You’ll need to hurry, spaces for this wont hang around long! Book online now!

Offers subject to availability. Booking fee required and usual cancellation terms and conditions apply. We cannot accept any other discounts, refer a friend or raffle prize vouchers against this offer.

10/11/2025

Some lovely news to share with you all (some of you may know already of course!) Our Jess is expecting a baby! We are thrilled for her and Jamie as they look forward to welcoming their new arrival. Jess will be with us for a while yet but we expect her to go off on maternity leave in April 2026. I’m sure all you join me in sending many congratulations. In the meantime… what do we think? A boy or a girl?? Twins maybe? 🤔 Comment below… we will share with you soon! 💙🩷

08/11/2025

A momentous day today: On this day in 2007, Serendipity opened its doors for business for the very first time!

Our first premises was a small, two room space in Chipstead, moving the following year later to a larger space on the same parade as the business grew and subsequently expanding that space still further in 2013.

We have faced many challenges over 18 years - the financial crisis literally the year after we started, followed by austerity, then the energy crisis, and more recently the cost of living crisis, all leading to the tightening of belts all round and the inevitable effects on a business like ours. Perennial problems with finding staff then leading to a downsize in 2018, still in Chipstead, where Serendipity operated from the lower ground floor of the hair salon in the same parade.

2020… need we say more. A catastrophic start when pandemic hit and we were effectively closed down, and, without any financial support, soon ran out of money to keep the rent paid on the premises. We had to make the difficult decision to close the Chipstead salon altogether. Pure chance led us to Merstham and the premises we now occupy and we have never looked back.

A strong team of 7 fabulous, talented and passionate ladies these days, an amazing team at last and an ever growing band of wonderful clients.

From a concept to a reality that is still going strong after 18 years, I feel very blessed to have known some of you for the whole 18 years with so many life experiences shared along the way. I’ve known some of your teenagers since they were bumps! It has been an honour to look after you all these years.

So, to all of you, whether you’ve been with us from the start or are a more recent Serendipity client, we want to say a massive, heartfelt thank you for your loyalty and enduring support.

Happy 18th Serendipity! 🥂🍾🎉🎊

07/11/2025

We are so happy now that we can offer nail art to enhance your manicures. Fancy something a little different? Just add nail art to your booking. Something subtle on a feature nail? A theme carried through to each nail? Something a little more out there? Mia L and Jess are our resident artists, Jayne and Christina can do more simple designs too. If unsure, just ask before your appointment and we can guide you to the best team member for your needs. Nail art does need to be booked in to allow sufficient time in the appointment to complete it to perfection.

06/11/2025

Good evening! We have had a couple of spaces come free last minute for tomorrow afternoon and we’d like to offer you some special offers to fill them.

🌟 A Full Body Massage to start your weekend right? We will throw in a mini facial too!

🌟 How about a Luxury Pedicure with a complimentary Shape and Paint for your fingers?

🌟 Provided you’ve had a patch test, enjoy a lash lift or a lash tint and receive a brow shape free of charge!

Pop online and book in the usual way, type “LMO” in the notes and we will apply the discount this end. If you need any help, just drop us a message and we will be happy to assist.

Hurry, spaces will not stay empty for long!

05/11/2025

31/10/2025

Have you lost your bank card today on Nutfield Road? A kind soul has brought it in to us in the salon. If you think it might be yours, please call in with some ID so we can reunite you. Salon is open until 6, then tomorrow from 9.30.

31/10/2025

The spookiest day of the year is here! Hallowe’en! I know it’s an American import and all of that, but the kids love it don’t they. Will you be out trick or treating? We would love to see your scary pumpkins and costumes if you are braving the streets this evening 🎃👻🎃