Scorton Medical Centre

03/12/2025

Missed Appointments:

Last month we had over 46 hours of missed appointments, this was from patients who either failed to attend a booked appointment or arrived too late for us to be able to fit them in.

If you have an appt at the surgery but are no longer able to attend, please let us know so that we can offer this appointment to another patient.

Thank you for your cooperation.

18/11/2025

Practice Closure:
Polite reminder that the surgery will be closed tomorrow Wednesday 19th November from
Midday for essential training.We will reopen Thursday 20th November.

13/10/2025

24/09/2025

UPDATE: Power has been restored. We are working hard to clear any backlog which has accrued during this time. We appreciate your patience with us.

We are experiencing another power cut and therefore have lost all systems and have no telephones. Please be patient with us whilst we work through this issue. This will lead to a further delay in prescribing and dealing with patient queries.

09/09/2025

When will my prescription be ready?

In order to prescribe safely, we are on a 5 working day turnaround. Depending on how many medications you have and the type of medications you have, the time it takes to process your request can vary, especially if we have to order your medications. As we do not work weekends, if you place an order on a weekend, we will not process this until the next working day.

We kindly ask that you wait the 5 working days before contacting dispensary or wait for your text message to say it is ready for collection.

We appreciate your cooperation with this.
Scorton Medical Centre

08/09/2025

Flu Vaccinations 2025;
We will be running a bookable clinic on Saturday 11th October 2025 for eligible patients to receive their vaccinations at the surgery. Please contact reception between 1-3pm to book an appt. We will aim to offer the COVID Vaccination to those eligible at the same clinic.

08/09/2025

To ensure we can provide you with the best possible care and keep you informed about appointments, test results, and important health updates, we kindly ask all patients to review and update their personal details. If your details have changed you can update us via the NHS app, an online consultation or by speaking to a member of our reception team.

27/08/2025

URGENT NOTICE: We have another power cut. Although Northern Power Grid planned this one, they didn't think to tell us about it so we've been unable to plan at all for it.

We are doing our best to protect fridge medications and we're hopeful that this will be a short outage. It will undoubtedly have a severe impact on our service for the rest of the day, however and there will be a delay with issuing medications in dispensary for at least the rest of the week.

Thank you once again for being understanding with our staff as we recover.

22/08/2025

Good news! Our power was restored this evening at 10pm. Internet and phone lines are also back on. Thank you to everyone for your understanding today 🙂

Tuesday will not be business as usual, however. We haven't been able to order medications or process prescription requests all day and we have had to move all our vaccines and medicines that need to be refrigerated off site. It may well be that some of these have to be disposed of because of the fridges being off.

All of this, the likely further outages as the power line faults are repaired and the generator removed and the bank holiday weekend combined are likely to mean there will be continued disruption for the coming week.

Please bear with us as we get back to normal.

22/08/2025

URGENT NOTICE

We currently have no telephone or internet at the practice. We can't make or receive calls, prescribe or access records.

If you have sent us an e-consult it will come through once we have internet again but until then we can't see it.

This is due to an issue with our electrical supply. Northern power grid are currently working on it and expect to have restored this at some point today.

Thanks you for bearing with us. Unfortunately this issue is completely beyond our control.