Court View Surgery

23/03/2026

⚠️ Important Update ⚠️

We are currently experiencing a nationwide clinical system outage, which means we are unable to access patient records, book appointments, or carry out many of our usual services at this time.

This is a national issue affecting GP practices across the country and is being investigated.

We sincerely apologise for the inconvenience 🙏 and appreciate your patience while this is being resolved. We will provide updates as soon as more information becomes available.

Thank you for your understanding 💙.

20/03/2026

We are aware of the recent outbreak of meningitis B and understand that this is causing concern for many of our patients and parents 💙

At the moment, we are experiencing a high volume of calls 📞 While we completely understand why people are worried, this is affecting our ability to respond quickly to those who need urgent medical assistance 🚑

We kindly ask that you refer to the official guidance, which includes all the latest information, symptoms to look out for, and what action to take:
https://www.kmhealthandcare.uk/index.cfm?page=meningitis-information 🌐

If you or your child are experiencing symptoms that could be serious, please seek urgent medical help immediately ⚠️

Thank you for your understanding and for helping us keep our phone lines available for those who need them most 🙏

18/03/2026

🚨 Meningitis B Update – Canterbury Area 🚨

We are aware of the ongoing Meningitis B outbreak in the Canterbury area and understand that this may be causing concern for many patients.

Please be reassured that we are following the latest guidance, which is being reviewed and updated daily. If you have any questions or concerns, we encourage you to use the official sources below for the most accurate and up-to-date information:

🔗 The NHS Kent and Medway Integrated Care Board is providing regular updates, including advice and contact numbers:
https://www.kentandmedway.icb.nhs.uk/news/meningitis-outbreak-in-the-canterbury-area-4187/

💉 Further information about a potential vaccination programme will be released soon by the UK Health Security Agency:
https://www.gov.uk/government/news/cases-of-invasive-meningococcal-disease-confirmed-in-kent

If you are feeling unwell or are worried about symptoms, please seek medical advice promptly.

Thank you for your understanding and cooperation.

18/03/2026

📢Additional meningitis antibiotic clinic opening in Ashford.
An extra clinic will be open from tomorrow (Wednesday, 18 March) at the Vicarage Lane Clinic, Ashford, to provide free emergency antibiotic tablets to eligible people who do not have symptoms, as a precautionary measure.

Precautionary antibiotics – who is eligible?
- Students and staff living on campus at the University of Kent, Canterbury
- Close household contacts identified by UKHSA, or those who believe they have had contact with a confirmed case
- Club Chemistry staff
- Anyone who visited Club Chemistry on 5, 6 or 7 March

Location details:
📍Vicarage Lane Clinic, Ashford, TN23 1NJ
Open: Wednesday, 18 March, 9am to 4pm and Thursday, 19 March, 8.30am to 7.30pm.

Other antibiotic clinic locations:
📍 University of Kent – Senate Building, Canterbury, CT2 7NU
Open daily: 9am to 5pm (last patient 4.30pm)

📍 The Gate Clinic, Kent and Canterbury Hospital, CT1 3NG
Open daily: 8.30am to 8pm (last patient 7.30pm)

📍 Thanet Community Health Hub, Broadstairs, CT10 2WA
Open daily: 8.30am to 8pm (last patient 7.30pm)

📍 Westgate Hall, Canterbury, CT1 2BT
Open daily: 8.30am to 7.30pm (last patient 7pm)

Important information:
- No booking is needed, just turn up during the times above
- You do not need to bring ID
- Please bring your NHS number if you have it
- Bring a bottle of water if you can

📍 If you have already left Kent, please contact your GP for advice and access to treatment.

⚠️ Please continue to watch for symptoms and seek urgent medical help if you feel unwell.

More information: https://www.kmhealthandcare.uk/meningitis-information

16/03/2026

🚨 Important Notice for Our Patients 🚨

We are currently experiencing some IT problems this morning affecting parts of our clinical systems.

During this time, there may be delays when contacting the practice or during appointments.

We appreciate your patience and understanding.💙

17/02/2026

📢 Anima is Coming to the NHS App – From 4th March!

We’re pleased to let our patients know that from 4th March, Anima will be available directly on the NHS App.

This means you will no longer need to visit the practice website to submit an Anima request. Instead, you can conveniently send your request through the NHS App on your phone or tablet.

✅ Submit medical or admin requests
✅ Access services in one place
✅ Save time – no need to search for our website

If you don’t already have the NHS App, you can download it from your app store.

We hope this makes contacting the practice even easier for you 💙

10/02/2026

PRACTICE HALF DAY CLOSURE TODAY
Information for patients :
Please note that Court View Surgery will be closed for staff training from 1pm on Tuesday 10th February and will re-open the following morning at 8am.
If you require urgent medical care (if you have symptoms that need immediate attention) during this time, please ring 111. If you need to make a routine appointment, request a repeat prescription, or if you are waiting for test results, please wait until the following morning when the practice re-opens.
Thank you.

30/01/2026

💙 Practice Update 💙

Due to unexpected illness within our clinical team, we are currently experiencing a temporary shortage of clinical staff 🤧

Unfortunately, this means we may not have the capacity to see all patients safely at the practice. To ensure everyone receives safe and appropriate care 🩺, some patients may be signposted to alternative services.

We completely understand that this may be disappointing or frustrating, and we sincerely apologise for any inconvenience this may cause 🙏 Please know this decision is made with patient safety as our top priority.

Thank you so much for your patience, understanding, and kindness towards our team during this challenging time 🌟 We truly appreciate your continued support and will keep you updated as things improve.

💙

16/12/2025

15/12/2025

🎄 Christmas Prescription Notice 🎄

To help us make sure everyone receives their medication in time for the festive period, please note that the last day to request prescriptions before Christmas will be Wednesday 17th December.

Requests made after this date may not be processed until after the Christmas holidays. We kindly ask patients to plan ahead and submit requests as early as possible.

Thank you for your understanding, and we wish you a happy and healthy Christmas 🎅🎁

08/12/2025

📣 Important Notice to Our Patients

We are currently experiencing extremely low staffing levels due to a flu virus that has affected a significant number of our team members. We’re working hard to continue providing the best care possible, but you may notice longer wait times or delays over the next few days.

We kindly ask for your patience and understanding during this time. ❤️