01/08/2021
Good news for users of Data Apex Clarity HPLC Data System! Another new update has been released. And unlike other Data Systems, Clarity updates are Free of Charge!
To download it for free, go to DataApex.com and login. If you are not already registered, this is a good time to do it.
You don’t have to update, but it’s a good idea to do it at least once a year. If you ever need to ask Data Apex for support, their first question will be ‘are you using the latest version!’
When you download the new file it always comes as a file called Install, so if you don’t want to accumulate lots of install files, rename this to Install86 or something so you will know this one is Clarity 8.6.
You can run the install from the downloads directory, or move it on a USB drive to another PC. It will run faster if it’s on the hard drive of your lab pc than straight off the flash drive.
The install process first asks to uninstall the old version. This is a good idea in case any old files were corrupted, and gives you the latest version of everything in exchange. To be safe, make a copy of your existing Clarity directory and call it ClarityBackup (or something) just in case anything goes wrong during the update.
Be careful if you tick the box to uninstall drivers. If you want to have the security dongle driver updated (and it does in version 8.6) you must restart the pc and remove the dongle before updating. Otherwise the dongle driver will be running (and hence not updated) and in this case, the old driver won’t then be recognised in version 8.6 and it reports the dongle as missing.
If the install appears to stop, close unnecessary windows and look for a dialog box that annoyingly doesn’t come to the front! Think of it as an intelligence test that it’s waiting for you to pass before it completes the installation!
If you get stuck, you are welcome to call us. If you want to check we will be free during the install, call us first or email to check. If you want to know what changes from one version to another, there’s a list available on the Data Apex website.
Should you need to change PC, or add another HPLC or GC instrument to your licence, or maybe add an extension such as SST or diode array, please call us for advice or email Stuart Jones on stuart@laserchrom.com. If you wish you had bought Clarity, it’s not too late! Call or email for the latest prices. And if you need training, it’s a really good investment and we offer that too!
If you are still reading, sorry for a long message but thanks for choosing Clarity! 😀👍