Total Living Care

Total Living Care Total Living Care (TLC) has been providing quality care in and around Ross on Wye since 1998.

A Care Worker's Guide to Fair Pay Have You Seen Job Adverts Like These? “Hourly rate UP TO £13.75" – This is the highest...
11/11/2025

A Care Worker's Guide to Fair Pay


Have You Seen Job Adverts Like These?


“Hourly rate UP TO £13.75" – This is the highest rate they pay, not what you'll actually earn. What's the standard starting rate? They're not telling you.


"£12.50 per hour including holiday pay" – This is called "rolled-up" holiday pay. It sounds good, but it means you don't get paid extra when you take your holidays. You're just getting your holiday pay spread across the year.


"£13 per hour including travel time" – Your pay includes driving between clients. So your actual working time is being paid at a much lower rate than advertised.


If you've seen these tactics, you're not alone. Over 60% of care worker jobs advertised in the UK pay below the Real Living Wage The Bureau Investigates, which suggests widespread use of misleading pay practices.


What is the Real Living Wage?

The Real Living Wage is the only UK wage rate based on what it actually costs to live. It's calculated independently and is higher than the government's National Living Wage.

Here's the crucial difference: when an employer commits to being a Real Living Wage employer, they must pay at least this rate for every hour you work. No rolled-up holiday pay. No travel time included. No tricks. Just honest, transparent pay.


Why This Matters for Care Workers

Care work is demanding, skilled, and absolutely essential. You're supporting people's dignity, independence, and wellbeing every single day. Yet care workers are often among the lowest paid in the UK, and some employers use confusing pay structures to make wages look better than they are.

The Real Living Wage ensures you're paid fairly and transparently for every single hour you work.


Other Warning Signs

Be wary of:

Charges for uniforms, DBS checks, or mandatory training
Companies with poor reviews from current or former staff
Vague answers when you ask about the pay structure

The Bottom Line

Real Living Wage employers commit to transparent, fair pay. When you see an employer with RLW accreditation, you know exactly what you're getting: a fair rate for every hour worked, with no hidden deductions or misleading figures.

You deserve clarity and fairness. Don't be afraid to ask questions about pay structures before accepting a role – and don't settle for less than you're worth.


Total Living Care is a Real Living Wage employer and operates a totally transparent pay policy. We believe care workers should know exactly what they're earning, with no hidden surprises or misleading figures.


Insist on your next employer committing to the Real Living Wage.

At Total Living Care, we believe that the best care happens where people feel most comfortable — at homeMoments like the...
05/11/2025

At Total Living Care, we believe that the best care happens where people feel most comfortable — at home

Moments like these — enjoying time with a pet, chatting in the kitchen, and knowing help is at hand, remind us why personalised home care matters.

It’s about maintaining independence, routine, and the simple comforts that make life feel complete.

👉totallivingcare.co.uk
👉01989 562000

Halloween at Total Living Care 🎃A couple of photos from our team enjoying the day and spreading some seasonal cheer. Gre...
04/11/2025

Halloween at Total Living Care 🎃

A couple of photos from our team enjoying the day and spreading some seasonal cheer. Great work, everyone!

Is your employer committed to the Real Living Wage?The new Real Living Wage rates are out for April 2025. https://www.li...
30/10/2025

Is your employer committed to the Real Living Wage?

The new Real Living Wage rates are out for April 2025. https://www.livingwage.org.uk/what-real-living-wage

Total Living Care is an accredited Real Living Wage Employer since 2018 and has always exceeded the commitment.

If you’re compassionate, reliable, and looking for a rewarding career in care, we’d love to hear from you. Whether you’re experienced or just starting out, we’ll provide the training and support you need to thrive.

Visit our careers page at https://www.totallivingcare.co.uk/careers or give us a call on 01989 562000

Making Mealtimes ComfortableAt Total Living Care, we understand that good care is about more than just meeting needs — i...
28/10/2025

Making Mealtimes Comfortable

At Total Living Care, we understand that good care is about more than just meeting needs — it’s about supporting people to live comfortably in their own homes.

Our carers take time to help with daily routines like mealtimes, offering practical support and friendly company along the way. It’s the small moments of care and connection that make the biggest difference.

Getting ready for bingo night!At Total Living Care, we’re here to help clients stay active, independent, and connected t...
23/10/2025

Getting ready for bingo night!

At Total Living Care, we’re here to help clients stay active, independent, and connected to the things they enjoy. Whether it’s a favourite hobby, a social outing, or just part of the daily routine, our carers provide the support people need to live life their way.

At Total Living Care, we believe that support should go beyond just meeting daily needs, it’s also about encouraging peo...
16/10/2025

At Total Living Care, we believe that support should go beyond just meeting daily needs, it’s also about encouraging people to stay connected to the things they love.

This photo captures a lovely moment with one of our clients enjoying some time with his guitar.

Our team is here to support our clients' quality of life, whether that means a helping hand at home or simply making room for the things that bring joy.

Fighting Back, One Punch at a Time!Meet one of our amazing clients, showing incredible strength and determination as he ...
08/10/2025

Fighting Back, One Punch at a Time!

Meet one of our amazing clients, showing incredible strength and determination as he works through stroke recovery, with some help from members of the Stroke 2 Recovery team.

At Total Living Care, we believe in empowering every individual to live life to the fullest, no matter the challenges.

If you or a loved one are looking for professional, compassionate support to stay independent at home - whether it be recovering from an illness, managing long-term health needs, or just need a helping hand - Total Living Care is here to help.

Contact us today on 01989 562000 or visit our website https://www.totallivingcare.co.uk/

Everyday moments can have a big impact.Here, one of our carers is helping a client with her hair, a simple task, but one...
07/10/2025

Everyday moments can have a big impact.

Here, one of our carers is helping a client with her hair, a simple task, but one that supports confidence, comfort, and routine.

At Total Living Care, we provide care that fits around each person’s individual needs, in the place they feel most comfortable: their own home. It’s about making sure our clients continue to feel like themselves, every day.

If you are interested in joining our team and making a real difference, please visit our website at:

https://www.totallivingcare.co.uk/careers

A lovely moment in the garden on a sunny day, for one of our incredible clients. Sometimes, it's the simple things that ...
02/10/2025

A lovely moment in the garden on a sunny day, for one of our incredible clients. Sometimes, it's the simple things that bring the most comfort.

At Total Living Care, we support our clients in living life on their own terms. Whether it's spending time outdoors, enjoying a view they've loved for years, or just having someone there to share the moment, we're here to make each day a little easier, and a little brighter.

This is what home care means to us.

There’s nothing quite like a freshly cut lawn on a sunny day! One of our amazing clients is out enjoying the weather and...
01/10/2025

There’s nothing quite like a freshly cut lawn on a sunny day! One of our amazing clients is out enjoying the weather and taking pride in his garden. A beautiful reminder that with the right support, independence at home is possible.

At Total Living Care, we’re here to provide the care people need to live the lives they love - whether that means help inside the home or just knowing someone’s there when needed.

Whatever the weather, care continues.This photo captures two of our Total Living Care carers out on the road on a wet an...
30/09/2025

Whatever the weather, care continues.

This photo captures two of our Total Living Care carers out on the road on a wet and rainy day - a reminder of the commitment our carers show every single day.

Providing support in the community doesn’t stop for bad weather. It takes consistency, professionalism, and genuine care, our team brings that to every visit.

Thank you to all our staff who show up, rain or shine, to make a difference in people’s lives.

Address

Haigh Industrial Estate, Alton Rd
Ross On Wye
HR95ND

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