24/11/2025
From Support Worker to Regional Service Manager – Natalie’s Story
When Natalie started her career managing a dental practice, she didn’t know then that it would lead her to a role supporting vulnerable families. What truly mattered then, and continues to matter today, is Natalie’s natural drive to care for others. Leadership, Team Management, and Mentoring were skills she brought with her, but her heart for supporting people is what set her apart.
At Progressive Care, we believe that qualities like compassion, dedication, and professional curiosity are what truly matter. Qualifications are valuable, but they can be learned along the way. That’s why we fund development and training, helping people grow while making a real difference in the lives of those we care for.
Natalie joined as a support worker in 2018, ready to learn every aspect of Family Assessments. Since then, she’s grown through roles including Senior Support Worker, Team Leader, Deputy Manager, Registered Manager, Quality Assurance Manager, and now Regional Service Manager.
Along the way, Natalie’s mentored teams, developed services, and importantly supported hundreds of families, all while gaining qualifications and knowledge to build on her experience.
If you’re someone who’s naturally driven to care, we can support you to build the career you never imagined, providing opportunities to grow, learn, and make a lasting impact on those who need us most.
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