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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

AXA Health

We help you access the healthcare you need, quickly. But more than that, we listen, we support, we care. What can we do for you today?

We’re here to help you bring out your best self. That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it. It means a confident you – up-to-date on the latest health, lifestyle and fitness advice, and feeling fully supported in finding your own route to wellbeing. Whatever healthy looks like for you, we’re here to help you get there. You can get back on your feet with our fast-access physiotherapy advice, follow our fitness gurus to stay on track with your exercise goals, or talk the tiniest worry through with our clinical team over the phone. And of course it’s all backed up by our award-winning private healthcare insurance, and customer service you can rely on to get things right for you. We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, and in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings. We’re the health partner you can rely on: at your side to motivate you, and in your corner to support you when you need it. It’s our job to help you find your healthy.

27/02/2026

Neil Dunk is a Counselling Manager in our 24/7 health support line team, and he’s made empathy and mental health his vocation.

His friends told him he was a great listener, and after finishing his first degree in international tourism management he realised he wanted to help people on their journey through life.

From a quick query to a longer supportive chat, Neil believes small gestures can have big outcomes. A little extra time to explain something, or a thoughtful reassurance can change a member’s day, and that’s what Cover that Cares is all about.

With our 24/7 health support team, AXA Health members know they’re not alone - support is there whenever life happens, and care, compassion and taking time can take us a very long way.

To find out more about Cover that Cares: https://www.axahealth.co.uk/cover-that-cares/

24/02/2026

In this guest post, Hussle explore the 5 fitness benefits of reducing your alcohol intake 🍻🍷

Reducing alcohol doesn’t mean missing out. It often means you gain things back, including more energy, better sleep, improved mood, more motivation, and a healthy relationship with fitness.

Whether you focus on reducing alcohol intake now or later, drinking less can make it easier to stay consistent with healthy habits.

Read the full article: https://ow.ly/m1CN50Y1Pje

21/02/2026

Missing important information, not understanding people on the phone, not having enough time on a call… these are just a few of the worries you may have if English is not your first language. 😕 🗯️

You could ask a friend to translate, but you might not want them knowing about your health or finances. While tools like Google Translate are helpful, they can make conversations time consuming and awkward.

If English isn’t your first language, we offer our members: ~

• A telephone translation service that connects you to an interpreter who’ll speak your preferred language. 📱
• A service that translates documents into your preferred language.
• Extra time on calls if you need it. Just let us know what you need and we’ll put this in place.

Want to find out more? If you’re a member, send us a message from your online account, or call us on your helpline number. 🙋

20/02/2026

Meet Pedro 👋

Pedro is one of our 24/7 health support line nurses, bringing kindness and care to every call.

Learn more about Cover that Cares: https://ow.ly/Y6bc50YipA6

*Our conversations with members are completely confidential and aim to help with medical concerns or queries by providing information. However, this isn’t an advisory service and does not replace any medical advice provided by a GP or specialist.

The 24/7 health support line service is for available for all members as part of their plan.

18/02/2026

What is gluten? 🍕🍪🥐🥖

For February's edition we're delving into all things gluten and looking at the differences between an allergy or intolerance and coeliac disease.

Our newsletter is full of inspiration and tips, created with our healthcare professionals, that can help you on your journey to a healthier you.

Sign up to get our free monthly email straight to your inbox now: Better health newsletter sign-up: https://ow.ly/LE8h50Y3KEh

16/02/2026

Financial abuse can look like control over money, documents, or everyday choices.

We’re working with Women's Aid and Smart Works to raise awareness of the signs of financial abuse and offer practical support to our insurance customers who may be experiencing it.

Take a look at how we’re supporting domestic abuse survivors: https://ow.ly/KxPt50Y1P9q

13/02/2026

Say hello to Pedro 👋

At AXA Health, our teams are made up of those who genuinely care and want to support our members.

Meet Pedro, one of our 24/7 health support line nurses.

Pedro’s own childhood experiences of caring for family shaped his approach to helping others today. He brings that same kindness and attentiveness to every conversation, making sure our members feel heard and supported - whenever they need us.

One moment that stays with him is when a member told him he was the only one who really listened and suggested different support options that may be available to her.

He finds it hugely rewarding supporting members who want to advocate for themselves.

To find out more about Cover that Cares: https://www.axahealth.co.uk/cover-that-cares/

06/02/2026

Would you recognise these signs of financial abuse? Being denied access to your money, paperwork or ID is a warning sign.

We’re working with Women's Aid and Smart Works to raise awareness of the signs of financial abuse and offer practical support to our insurance customers who may be experiencing it.

Take a look at how we’re supporting domestic abuse survivors: https://ow.ly/KxPt50Y1P9q

04/02/2026

Nearly 7 in 10 people* say financial abuse is hidden. It often happens behind closed doors, quietly. That’s why awareness and safe conversations are an important starting point.

We’re working with Women's Aid and Smart Works to raise awareness of the signs of financial abuse and offer practical support to our insurance customers who may be experiencing it.

Take a look at how we’re supporting domestic abuse survivors: https://ow.ly/KxPt50Y1P9q

*AXA UK Research, January 2025, poll of 2,000 UK adults.

28/01/2026

Do "superfoods" actually exist? 🫐

In our first edition for 2026 we're taking a deep dive into "superfoods" and exploring if there really is such a thing.

Our newsletter is full of inspiration and tips, created with our healthcare professionals, that can help you on your journey to a healthier you.

Sign up to get our free monthly email straight to your inbox now: Better health newsletter sign-up: https://ow.ly/LE8h50Y3KEh

23/01/2026

With dry January being one of the most popular wellbeing resets, find out why drinking less alcohol can make it easier to stay consistent with healthy habits.

In their guest post, Hussle explore the 5 fitness benefits of reducing your alcohol intake.

Read the full article: https://ow.ly/m1CN50Y1Pje

Address

Royal Tunbridge Wells

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+448007831279

Website

http://axahealth.co.uk/

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