What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 3pm

Pivotell

Pivotell offer a range of reminders and pill dispensers suitable for the merely forgetful to those w Pivotell Ltd.

offer a range of reminders and pill dispensers suitable for the merely forgetful to those with significant cognitive impairment.

27/11/2025

Day 2 of a very busy has begun. Please do come to talk to us about our exciting latest developments, including:

- Program on a smartphone
- PRN option
- WiFi model
- 4G LTE model
- Integration with the Cair Vibe

25/11/2025

We are looking forward to chatting to lots of OT's this week.
Come and see us at stand F64 to hear the exciting things we have coming in 2026!

20/11/2025

Today is , focusing on the theme 'Know your rights, use your rights.' This initiative seeks to ensure that more caregivers are informed about their entitlements and feel empowered to use them.
Find out more: https://buff.ly/AEkD1fl

09/10/2025

Boots.com is enhancing its wellness initiative with a strategic focus on assistive technology - now proudly including in its offering for the digital High Street.

21/09/2025

The World Alzheimer's Day theme for 2025 is “Ask About Dementia,” which encourages open conversations and questions to engance greater understanding and support.
If you need dementia support, details of help available can be found here https://buff.ly/b8xSFIx

16/09/2025

We are so pleased to announce that Pivotell products can now be purchased at Tesco.com
https://buff.ly/YQWRZQm

11/09/2025

🎉 Four years running! We’ve passed the TSA QSF audit again in 2025 — a huge shoutout to our brilliant team whose dedication makes it all possible.

👏

02/09/2025

The theme for World Alzheimer’s Month 2025 is ‘Ask about Dementia. Ask about Alzheimers’ in the hope that encouraging curiosity and conversation will lead to more understanding and action in getting a quicker diagnosis.

16/07/2025

The Pivotell Advance is now offered with an blue medication tray, enhancing contrast and aiding individuals with mild visual impairments in identifying their pills within the dispenser.

25/06/2025

The Pivotell Vibratime Watch can be programmed up to 12 times a day to remind users to keep on schedule. It has a modern look and feel, is rechargable and is available in 6 different colour options.

18/06/2025

A great review of the Pivotell Pill Splitter!

09/06/2025

The theme for 2025, is 'Caring About Equality': a time to acknowledge the countless individuals who offer unpaid assistance to a sick, elderly, or disabled loved ones. They are crucial to society, yet they feel undervalued and unsupported.

We are joining in saying ‘We care about equality for carers’ this week and every week'.

Address

Saffron Walden
CB114WX

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 3pm

Telephone

+441799550979

Website

http://www.pivotell.co.uk/

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Where Pivotell began

The story of how Pivotell started begins with our founder’s mother Mavis, who was diagnosed with Parkinsonism and Lewy Body Dementia in 2000. As with many chronic and degenerative illnesses there are many tablets to take, and there can be problems if they are either not taken or taken late. As time passed she became increasingly anxious and confused about when to take her next pills. She was confused about the time of day, and which section of the dosset box she should open next.

She began to telephone at all hours of the day and night to ask if it was time to take her next pills. Even though a care agency calls on her three times a day, they were not always able to be there at the exact time that the pills were due to be taken, which caused a number of panic attacks as she waited for them to arrive.

We began to worry about her overdosing. And found that pills were going missing from the dosset box. Several times she took her pills, had a nap, and woke up after an hour or so later and thought it was the next day, and so took the next morning's dose. We could see that if this continued she would have to go into care or would end up in hospital.

Everyone began to get very stressed. Mavis’ daughter had a full time job and couldn’t be with her four times a day, but could not accept that just because her medication could not be delivered on time she would have to move into a care home.

Although Mavis became confused about her pills it was felt that she was still able, with a little help, to live in her own home. We needed a pill dispenser which we could fill, and lock and which would automatically dispense the correct dosage on time.

When Mavis first started to use it we were not sure that she would recognise the alarm or know that she had to tilt the dispenser over to take the pills. It wasn’t a problem - she left it in the hall during the day, and took it to the bedroom at bed time. She had a bag to carry it in when she went out to day-care. The staff at day care were delighted with the dispenser as many times she had dropped her dosset box and pills had spilt over the floor. A spare internal cassette tray was filled kept and filled up ready to replace her current tray once a week.

January 2005 For the time being Mavis was still in her own home and maintaining independence. Although there were other problems associated with old age, Parkinsonism and dementia, the pills are no longer an issue. The automatic pill dispenser transformed both Mavis and her daughter’s lives over those 4 years.

July 2006 Mavis was no longer able to use the dispenser herself and she needed 24 hour care.

May 30th 2007 Mavis died, the day before her 80th birthday.