Gold Street Surgery

27/11/2025

Please remember that our Accurx messaging system via our website is for routine enquiries only.

For anything urgent, you should call us during our usual opening hours. If you need urgent help outside of these times, you should call NHS 111.

In an emergency, please present to A&E or call 999.

21/11/2025

⭐️⭐️We are recruiting⭐️⭐️

Please see advert for details and information on how to apply.

If you have any queries about the role, please email: goldstsw.recruitment@nhs.net

20/11/2025

We are still looking for members to join our Patient Participation Group. Being part of the group means you get to have a say in how your surgery is run, and how we can utilise and better the facilities that we have.

Please contact goldstsw.ppg@nhs.net for more information or to request a membership form to join us.

20/11/2025

To support us with the Government's 10-year plan to improve productivity in General Practice, we are piloting the use of AI (Artificial Intelligence).

Our clinicians will ask you for permission before they use this software.

03/11/2025

Don't forget to get your flu and covid-19 vaccines! Please call us to book.

Eligibility for Covid-19 has changed - please see the poster for details

29/10/2025

As the colder whether arrives, so do viruses like colds and flu. Before contacting the GP, please think "pharmacy first", they may be able to help and if they are unable, they will be able to direct you to an alternative service.

A pharmacy service can help with all kinds of ailments; coughs/colds, sore throat, ear infections, mild eczema, impetigo, sinusitis, urinary tract infections.

Please see https://www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help/ for more details

23/10/2025

Our website is in the process of being upgraded and therefore is currently offline. It should be live again by the end of the week.

If you wish to contact us during this downtime, you should use the NHS App, call us or pop in to the surgery.

We apologise for any inconvenience this may cause.

06/10/2025

Please note the Gold Street Surgery site will be closed on Wednesday 8th October from 12:30 for essential electrical work.

Our branch site, School Street Surgery will be used for appointments and collecting prescriptions.

Calls will be answered but please bear with us as there may be some disruption.

We plan for Gold Street Surgery to be open at 8am on Thursday 9th October.

01/10/2025

Covid and Flu vaccination season is here! We are offering vaccines for both Covid and Flu.

Eligibility for Covid vaccinations has changed for 2025/26. If you are:

- Over 75
- Severely immunocompromised

Then you can have a Covid-19 vaccination.

Flu vaccines are available for those listed on the following link: https://ukhsa.blog.gov.uk/2025/09/01/your-guide-to-whos-eligible-for-the-autumn-2025-flu-vaccine/

Please contact the surgery to arrange an appointment.

As we approach autumn, it's nearly time for people with certain long-term health conditions to be booked in for their free flu jab. Individuals with these conditions are at risk of more severe outcomes if they catch flu. If you're

01/10/2025

We would like to reassure our patients that, following the recent announcement regarding GPs moving towards more digital services, we will continue to offer our online messaging system. This service can be used for routine appointment requests, medication queries and other non-urgent requests. Our team aims to respond within 3 working days.

**Please note that all urgent requests should continue to be made by phone.**

By directing routine enquiries through our messaging service, we hope to reduce waiting times on the phone and improve overall accessibility for our patients.

Thank you for your cooperation and continued support.

04/09/2025

We are still experiencing staff shortages meaning we are not able to offer our usual service. We apologise for any disruption to your appointments. Please bear with us, we thank you for you patience and kindness.

15/08/2025

Update 15.08.2025: we have managed to source a locum Phlebotomist and a GP has volunteered do an extra clinic to enable us to continue with some blood tests. However if you can get to Newmarket Road Park and Ride Phlebotomy service, this would be extremely helpful. Please bear with us as there may be some disruption to your appointment for which we apologise for. Thank you for your understanding.