The Lodge Health Partnership

The Lodge Health Partnership The Lodge Health Partnership provides local health services in St. Albans, Highfield and Redbourn over three sites.

Redbourn Health Centre:
Address-
The Health Centre,
1 Hawkes Drive,
Redbourn,
Herts,
AL3 7BL

Highfield Surgery:
Address-
1 Jacob Court,
65 Russet Drive,
St Albans,
AL4 0AY

Lodge Surgery:
Address -
Normandy Road,
St Albans,
AL3 5NP

πŸŽ‰ Happy New Year from The Lodge Health Partnership πŸŽ‰We would like to wish all our patients and staff a very happy New Ye...
31/12/2025

πŸŽ‰ Happy New Year from The Lodge Health Partnership πŸŽ‰

We would like to wish all our patients and staff a very happy New Year.

Please note that the practice will be closed tomorrow for New Year’s Day.
If you have submitted a medical eConsult this afternoon and do not receive a reply by 6:30pm, please do not wait to seek medical advice for your symptoms.
Please call 111 for advice.

We will reopen as normal on Friday 2nd January.

Thank you for your continued support, and we wish you all the best for the year ahead.

πŸŽ„ Boxing Day Thank You πŸŽ„This Boxing Day, we’d like to take a moment to say a huge thank you to both our patients and our...
26/12/2025

πŸŽ„ Boxing Day Thank You πŸŽ„

This Boxing Day, we’d like to take a moment to say a huge thank you to both our patients and our incredible staff for their continued support and hard work throughout the year.

Between 13 January 2025 and 23 December 2025, our surgery processed nearly 42,000 eConsults. Our busiest week was commencing 2 June 2025, when we handled over 1,000 eConsults. Mondays remain our busiest day, with 200–300 eConsults received every Monday (excluding bank holidays).

πŸ’™ To our patients β€” thank you for continuing to use eConsult. This helps us triage your enquiries fairly and appropriately so we can provide the right care at the right time.

πŸ‘ To our staff β€” thank you for your dedication and hard work, especially with managing eConsults. A huge thank you to those who do their utmost to contact patients within 24 hours, often under significant pressure.

We truly appreciate your patience, understanding, and support.

From everyone at the surgery, we wish you a peaceful Boxing Day and a healthy year ahead.

πŸŽ„ Christmas Eve Message from The Lodge Health Partnership πŸŽ„On behalf of everyone at The Lodge Health Partnership, we wou...
24/12/2025

πŸŽ„ Christmas Eve Message from The Lodge Health Partnership πŸŽ„

On behalf of everyone at The Lodge Health Partnership, we would like to wish all our patients a very happy and peaceful holiday season.

A reminder for patients submitting an eConsult today (Christmas Eve):
β€’ We will do our absolute utmost to respond to all enquiries before we close.
β€’ If you submit an eConsult after 5:00pm and do not hear from us, please do not wait until Monday.
β€’ If you are contacting us with symptoms and have not received a response by 6:30pm, please call NHS 111 for medical advice.

⚠️ If you need medical advice and have not heard from us, do not delay in seeking help.

πŸ“Œ eConsult will reopen on Sunday evening at 6:00pm, ready for the surgery reopening on Monday morning at 8:00am.

Thank you for your understanding and support πŸ’š

πŸŽ„ Pharmacies Open This Christmas Day πŸŽ„Need a pharmacy on Christmas Day?If you’re in Hertfordshire or West Essex, the pha...
23/12/2025

πŸŽ„ Pharmacies Open This Christmas Day πŸŽ„

Need a pharmacy on Christmas Day?
If you’re in Hertfordshire or West Essex, the pharmacies shown are open to support you when you need it most.

πŸ“… 25th December
πŸ“ Selected locations across Hertfordshire & West Essex
πŸ•˜ Opening times shown on each image

For urgent advice when a pharmacy is closed, NHS 111 is available 24/7.

Please swipe through and share to help friends, family, and neighbours know where to go this Christmas πŸ’š

πŸŽ„ Holiday Opening Hours – The Lodge Health Partnership πŸŽ„As the festive season approaches, we’d like to let our patients ...
19/12/2025

πŸŽ„ Holiday Opening Hours – The Lodge Health Partnership πŸŽ„

As the festive season approaches, we’d like to let our patients know our opening hours across all three surgeries over the Christmas period.

Please see our Christmas schedule below:

πŸ“… Christmas Eve – Wednesday 24 December
β€’ GP Surgeries: Open
β€’ eConsult Services: Open

πŸ“… Christmas Day – Thursday 25 December
β€’ GP Surgeries: Closed
β€’ eConsult Services: Closed

πŸ“… Boxing Day – Friday 26 December
β€’ GP Surgeries: Closed
β€’ eConsult Services: Closed

πŸ“… Saturday 27 December
β€’ GP Surgeries: The Lodge surgery open for pre-booked appointments only
β€’ eConsult Services: Closed

πŸ“… Sunday 28 December
β€’ GP Surgeries: Closed
β€’ eConsult Services: Available from 6pm – 8pm

ℹ️ Additional Information
β€’ For urgent medical needs outside of these hours, please contact NHS 111 or attend your nearest A&E department.
β€’ eConsult services during the evening hours are for non-urgent consultations only.

⚠️ IMPORTANT REMINDER
While we will do our best to respond to eConsults submitted on Christmas Eve before closing, any eConsults sent after 5pm may not be responded to until Monday 29 December.

If you are submitting a medical eConsult with symptoms, please do not wait for our reply on 29 December. If you have not received a response by 6:30pm on Christmas Eve, please seek medical advice via NHS 111.

🎁 Happy Holidays from all of us at The Lodge Health Partnership!

For many people, the Christmas and New Year period can be a difficult and anxious time. Increased stress, financial pres...
17/12/2025

For many people, the Christmas and New Year period can be a difficult and anxious time. Increased stress, financial pressure, alcohol, and spending time with others can sometimes cause situations to escalate.

If you or someone you know needs support over the Christmas period, Herts Domestic Abuse Helpline are here to listen. They offer a FREE, confidential support and signposting service to anyone affected by domestic abuse.

πŸ“ž Call: 08 088 088 088
πŸ“§ Email: kim@mailpurple.org (in strict confidence)
πŸ•˜ Available 9am–9pm Monday to Friday and 9am–4pm at weekends.

You are not alone. Please reach out if you need support, or share this post so others know help is available.

πŸ“’ Christmas Prescription Reminder πŸ“’As the festive season approaches, please remember to order your repeat prescriptions ...
16/12/2025

πŸ“’ Christmas Prescription Reminder πŸ“’

As the festive season approaches, please remember to order your repeat prescriptions in good time.

πŸ—“ Friday 19th December is the last date to request prescriptions to guarantee they are issued before we close for Christmas.

⏰ Please note that the practice will be closed for 4 days over the Christmas period, so ensure you have enough medication to last through this time.

Thank you for your cooperation and for helping us keep things running smoothly over the holidays πŸŽ„

15/12/2025

With the festive season fast approaching, do you know the fastest way to order your medication? πŸŽ„

Serena (our NHS App Ambassador) shows the simple steps to take now to make sure you have your medication in time for the holidays 🎁

😷 Help Us Reduce the Spread of Cold & Flu 😷We are currently seeing an increase in flu cases within the community. To hel...
15/12/2025

😷 Help Us Reduce the Spread of Cold & Flu 😷

We are currently seeing an increase in flu cases within the community. To help protect our patients and staff, we kindly ask that anyone attending the surgery with cold or flu symptoms wears a face mask while in the building.

To further reduce the spread of infection, our clinicians will also be wearing masks when seeing patients who are experiencing symptoms.

Thank you for your understanding and cooperation in helping keep everyone safe.

Our local emergency services and hospitals are under extreme pressure today.If you need immediate, life-saving medical a...
10/12/2025

Our local emergency services and hospitals are under extreme pressure today.
If you need immediate, life-saving medical attention, please call 999.

If you need to attend A&E but do not require urgent treatment from an ambulance crew, please make your own way to the department if possible.

We urge you to not delay the treatment you may need but to think before you call, do you need 999.

πŸ’Š Think smart, do your part and know where to start! πŸ’Š
🩺 Pharmacy First – offering more than ever before!
UTIs, ear infections, sore throat, bites and more
They treat seven minor conditions, quickly and for free,
So there’s often no need for a GP or A&E.

πŸ’» Need advice or a clinician’s view?
Submit an eConsult and we’ll guide you through.

πŸ₯ Something more serious, but not quite A&E?
Urgent Care is the right place to be.

❗ Please only go to A&E if it’s life-threatening.
Help us help you β€” and ease the squeeze! πŸ’™

Our wonderful Reception Lead Maxine, has only gone and won Receptionist of the year at the National General Practice Awa...
08/12/2025

Our wonderful Reception Lead Maxine, has only gone and won Receptionist of the year at the National General Practice Awards!!!!

She continuously demonstrates a steadfast commitment to her role and our patients and we are so pleased this has been recognised.

She is very adaptable, cool in a crisis and always coming up with ideas for improvements. She is part of our social and green committee and is a very supportive lead of her team.

Maxine had been at the Lodge for over 20 years and has seen numerous changes happen within the that time, including the push for more digital healthcare, the merger of the St Albans and Redbourn Practices, welcoming new staff com and of course a pandemic.

Max couldn’t make the awards as was with the team celebrating at the Lodge Christmas Party. Well done to Max, this is so well deserved!

Our frailty team; Nurses Clare and Georgina, Pharmacist Liz, Pharmacy tech Alison, Social Prescribers Sandra and Bron an...
08/12/2025

Our frailty team; Nurses Clare and Georgina, Pharmacist Liz, Pharmacy tech Alison, Social Prescribers Sandra and Bron and GP Dr Power were finalists as GP Team of the Year at this years General Practice Awards!!! We are so proud.

This team pioneered a Project involving a regular multi-disciplinary meeting with the local Psychiatric Service to support those with Dementia in Care Homes which has seen fantastic results; reduced hospital admissions, reduced need for prescribed drugs to manage agitation and much improved links between the practice, the care homes we cover and the elderly psychiatry team which supports the NHS plan for better integration. The team really enjoy this way of working and other Practices are now replicating this model.

The team are now reaching more of our patients by conducting more frailty reviews in clinics or at patients homes and regularly meeting to discuss complex cases, exploring how they can optimise health and quality of life and putting patients wishes first.

It was such a treat to get dressed up and attend the award Ceremony ✨

Address

Normandy Road
Saint Albans
AL35NP

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm
Saturday 8:30am - 12pm

Telephone

+441727853107

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