17/11/2025
π’ Important reminder/update for patients at Spring Orchard Surgery (Fovant) and Old Orchard Surgery (Wilton)
π Prescriptions for Spring Orchard (Fovant) are now prepared off-site and then delivered to the surgery for collection. If you are housebound and usually receive deliveries, this will continue, but please allow a little extra time.
π₯ Prescriptions for Old Orchard Surgery (Wilton) will still be prepared on-site, but may take slightly longer than before.
β³ How does this affect you?
Please allow 3 full working days for your non-urgent prescription to be ready for collection. This is longer than before, so remember to order in plenty of time!
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Why the change?
Weβre moving to a more centralised system to make our service more consistent, efficient and resilient for everyone. The way the NHS operates and is funded is changing. We have changed our process to enable us to continue our services.
Thank you for your understanding and cooperation as we adapt to this new way of working. Our teams continue to be working to prepare prescriptions as efficiently as possible, and so we are ever so grateful for their dedication and support. π₯°