Hackness Road Surgery

Hackness Road Surgery Traditional family care in our community.

💚 Support is always available – you are not alone 💚The festive season can be a difficult time for many people. Whether y...
24/12/2025

💚 Support is always available – you are not alone 💚

The festive season can be a difficult time for many people. Whether you’re struggling with your mental health, money worries, loneliness, bereavement or family challenges - there is help available 24/7.

Below are national helplines offering free, confidential advice and someone to talk to this winter ⬇️

Samaritans – 24/7 listening support
📞 116 123 (free) | ✉️ jo@samaritans.org | 🌐 samaritans.org

Shout – 24/7 crisis text support
💬 Text SHOUT to 85258 | 🌐 giveusashout.org

Campaign Against Living Miserably (CALM) – su***de prevention and support
📞 0800 58 58 58 (5pm–midnight daily) | 🌐 thecalmzone.net

Combat Stress – support for veterans
📞 0800 1381 619 (24/7) | 🌐 combatstress.org.uk

The Compassionate Friends – for bereaved families
📞 0345 123 2304 (10am–4pm & 7–10pm daily) | 🌐 tcf.org.uk

Cruse Bereavement Support – help after a loss
📞 0808 808 1677 | 🌐 cruse.org.uk

Survivors of Bereavement by Su***de (SOBS)
📞 0300 111 5065 | ✉️ support@uksobs.org | 🌐 uk-sobs.org.uk

Age UK (England)
📞 0800 678 1602 (8am–7pm daily) | 🌐 ageuk.org.uk

The Silver Line – for anyone aged 55+
📞 0800 4 70 80 90 (24/7) | 🌐 thesilverline.org.uk

Beat Eating Disorders

📞 0808 801 0677 (England) | 📞 0808 801 0433 (Wales)
🕒 Mon–Fri, 3pm–8pm | 🌐 beateatingdisorders.org.uk

National Domestic Abuse Helpline (Refuge)
📞 0808 2000 247 (24/7) | 🌐 nationaldahelpline.org.uk

Men’s Advice Line
📞 0808 801 0327 (Mon–Fri, 10am–5pm) | 🌐 mensadviceline.org.uk

LGBT Foundation
📞 0345 3 30 30 30 | 🌐 lgbt.foundation
🕒 10am–10pm, every day

The Trussell Trust (Foodbanks)
📞 0808 208 2138 | 🌐 trusselltrust.org

NHS 111 (England) – urgent mental health or medical advice
📞 111 | Text relay: 18001 111 | 🌐 111.nhs.uk

Please share this post to help others find the right support this winter.

💚 No one should face things alone — help is just a call or message away.

🎄✨ Christmas & New Year Practice Closure Notice – Hackness Road Surgery ✨🎄Please note that Hackness Road Surgery will be...
22/12/2025

🎄✨ Christmas & New Year Practice Closure Notice – Hackness Road Surgery ✨🎄

Please note that Hackness Road Surgery will be closed on the following dates:

🎅 Thursday 25 December 2025
🎁 Friday 26 December 2025
✨ Thursday 1 January 2026

For urgent medical problems outside of surgery hours, please call NHS 111.
If you have a life-threatening medical emergency, please call 999 immediately.

📞 Calls to both NHS 111 and 999 are free from landlines and mobile phones.

Thank you for your understanding, and we wish all our patients a safe and happy festive period 🎄✨

💊⌛️ Run out of your regular prescription and can’t get to your GP? Don’t worry — help is at hand! 🙌You can request an em...
22/12/2025

💊⌛️ Run out of your regular prescription and can’t get to your GP? Don’t worry — help is at hand! 🙌

You can request an emergency supply of your usual medication through the NHS 111 online service. It’s quick, secure and available when you need it most. 🌐💙

👉 https://111.nhs.uk/emergency-prescription

This service is ideal if you’ve completely run out of a regular medicine and can’t wait for a routine prescription. Always double-check with your pharmacist if you’re unsure. 🩺✨

19/12/2025

🤧🦠 Cold or flu - knowing the difference might not seem urgent, but it can help you act right. A cold often develops slowly and stays mostly around your nose and throat, while the flu tends to hit fast, affects your whole body and leaves you feeling really unwell.

👉 Check what to expect and when to seek help:
https://patient.info/features/infections/difference-between-cold-and-flu
https://www.nhs.uk/conditions/common-cold/

Rest well, keep hydrated and if things feel worse than “just a cold”, don’t hesitate to seek advice.

17/12/2025

💊✨ Did you know your local pharmacy can do far more than just hand out prescriptions? Under the Pharmacy First scheme, pharmacists can now help with a range of common conditions — often without needing a GP appointment! 🙌

💬 They can offer advice, treatments and even prescribe for minor illnesses. So next time you’re under the weather, head to your local pharmacy first.

Find out more here:
👉 https://patient.info/features/general-health/pharmacy-first-getting-the-most-from-your-pharmacist
👉 https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy/

Pharmacists are healthcare experts right on your doorstep. 🌟

15/12/2025

The festive season is a time for fun, family and celebrations - but it’s also easy for drinking habits to creep up. Being mindful can make all the difference to your health and safety.

🎄 Here’s how to keep things balanced:
👉 Tips for drinking sensibly this festive season: https://patient.info/features/healthy-living/how-to-drink-sensibly-over-the-festive-season
🚗 Check if alcohol or medication could affect your ability to drive safely: https://patient.info/doctor/primary-care/fitness-to-drive
💬 Need advice or support? The NHS has great resources: https://www.nhs.uk/live-well/alcohol-advice/alcohol-support/

Enjoy the celebrations — just do it safely and stay in control.

As winter approaches, it’s more important than ever to take action to avoid slips and falls — especially for older adult...
12/12/2025

As winter approaches, it’s more important than ever to take action to avoid slips and falls — especially for older adults. 👣❄️

Knowing the risks and making small changes can make a big difference. Check out these helpful guides:
👉 https://patient.info/signs-symptoms/dizziness/prevention-of-falls-in-the-elderly
👉 https://patient.info/features/general-health/step-to-take-this-winter-to-avoid-falls
👉 https://www.nhs.uk/conditions/falls/

From improving lighting and removing trip hazards to building strength & balance, it’s all about staying steady and safe. Let’s keep moving with confidence this season. 💪🧤

🧬💊 Keeping on top of your medicine cabinet and daily medications is more important than you might realise. From having t...
10/12/2025

🧬💊 Keeping on top of your medicine cabinet and daily medications is more important than you might realise. From having the right medicines at home to organising your routine and checking expiry dates — it all matters.

Check these helpful guides:
👉 https://patient.info/treatment-medication/medicines-to-keep-at-home
👉 https://patient.info/features/treatment-medication/when-did-you-last-check-your-medicine-cabinet
👉 https://patient.info/features/treatment-medication/how-to-manage-your-medications-at-home

Staying organised means you’re ready, safer and more in control of your health. ✅

08/12/2025

🧼✨ Good hand-washing is one of the simplest ways to protect yourself and others from illness.

Whether you’re prepping food, using the loo, blowing your nose or getting home from a trip out — clean hands matter! Check these useful guides:
👉 https://ow.ly/3f4V50XFysp
👉 https://ow.ly/QIiQ50XFysA

Take 20 seconds (the time it takes to sing “Happy Birthday” twice) to lather, rub all surfaces, rinse & dry — and you’ll make a big difference. 💧👌

05/12/2025

👂💡 Ear infections can be painful and frustrating, but knowing the facts can make all the difference! Whether it’s a common middle ear infection or a less common fungal type, it’s helpful to recognise the signs and take steps early.

Check these out:
👉 https://www.nhs.uk/conditions/ear-infections/
👉 https://patient.info/ears-nose-throat-mouth/earache-ear-pain/fungal-ear-infection

From itching and discharge to muffled hearing, symptoms vary. And when it comes to treatment, you’ll often hear about pain relief and keeping the ear dry.

Remember: if symptoms persist, worsen or include hearing loss, get medical advice. 👍

💙 Feeling connected and supported matters more than ever. Social isolation can deeply affect mental health, especially f...
03/12/2025

💙 Feeling connected and supported matters more than ever. Social isolation can deeply affect mental health, especially for people living with disabilities - but there are ways to stay active, engaged and supported. 🌈✨

Check out these helpful resources for advice on reducing loneliness and staying well:
👉 https://ow.ly/Sqqo50XzUkQ
👉 https://ow.ly/omjS50XzUkW
👉 https://ow.ly/AOhp50XzUki

Whether it’s joining a local group, finding an accessible exercise routine or learning what support is available, small steps can make a big difference. 💪💬

Address

19 Hackness Road
Scarborough
YO125SD

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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Our Mission Statement

Hackness Road Surgery is committed to working with our patient community to create the best possible environment to provide a consistent high standard of healthcare. The care of your health is a partnership between the patient and the primary health care team. We aim to educate and support our patients to make informed choices about their own healthcare to try to prevent disease and improve the overall experience. We hope to demonstrate this by engaging with our patients through the Patient Reference Group, listening to our patients’ comments and views, employing suitably qualified ethical and professional staff thus creating a safe, clean environment. By providing continued training to ensure professionalism, confidentiality and equality for all are maintained to the highest possible standards. Our clinicians use evidence and research to support all prescribed treatments and advice, healthcare planning and procedures. We prove this through our affiliations to the British Medical Association, Scarborough and Ryedale Clinical Commissioning Group, Medical Defence Union.

Our practice area covers YO11, YO12 & YO13 from our surgeries at 19 Hackness Road, Newby, Scarborough YO12 5SD and 1 Station Lane Cloughton, Scarborough, YO19 0AD.