Circle Case Management

20/01/2026

Case Manager Available – Somerset & Avon

Jacquie Bates is an experienced Case Manager and Social Worker with nearly 30 years’ experience across the NHS, medico-legal, military, local authority and charity sectors. She is available now for instruction across Somerset and Avon.

Jacquie has extensive expertise in complex and catastrophic injury cases, including brain injury, spinal cord injury, psychological injury, chronic pain, palliative care and occupational disease. She is a qualified Mental Capacity and Best Interests assessor and brings a strong working knowledge of CHC, Section 117 and NHS processes.

Her practice is firmly person-centred and outcome-focused, with a strong emphasis on rehabilitation, safeguarding and effective multi-agency coordination. Jacquie is particularly skilled at supporting families and carers through complex, life-changing situations, ensuring care is well-coordinated and legally robust.

Jacquie is well suited to instruction in:

• Clinical & Medical Negligence

• Serious & Catastrophic Personal Injury

• Brain & Spinal Cord Injury

• Mental Capacity & Best Interests

• Complex Rehabilitation & Safeguarding

Available for instruction across Somerset & Avon, and all surrounding areas.

To request Jacquie's C.V or to discuss you Case Management requirements please email casemanagement@circlecm.com or call 0129724145

19/01/2026

Deputies – need fast, cost-effective social work support you can trust?

At Circle Case Management, we deliver:

Fixed-fee Care Act assessments

Quick deputy financial visits

Court-ready reports in 7–14 days

National coverage across England & Wales

Qualified, trusted professionals

Why waste time chasing providers? Circle offers reliable, responsive social work services that make your job easier and support your clients better.

Call 0129724145 or email SW@circlecm.com to discuss your requirements.

16/01/2026

Where do you need a Case Manager?
We have a variety of specialisms and locations available, ready for your instruction!
Our Case Managers are hand selected for their expertise and experience, throughout the U.K.
Led by industry leader, Clinical Director, Pippa Bird, with teams managed by skilled Senior Case Managers, Mary Tavinor, Michelle Mason, Diana Magrane and Caroline Lewis.
Our Case Managers are supported by a 2nd Case Manager, Case Manager Assistant and a team of professionals based at Head Office; ensuring that there is always someone available to assist you as well as a multi-departmental approach to P’s care.
Case Load Managed and regularly supervised, our Case Managers will keep you updated, in the communication style and frequency of your choice.
We are also able to offer bilingual Case Managers.
Small enough to care. Large enough to cope.

15/01/2026

If you’re acting for a client with complex needs and are looking for a highly experienced, compassionate Case Manager, we have availability right now.

Prema is open for instruction for Case Management and Immediate Needs Assessments (INAs) across East Sussex, Kent, West Sussex, Surrey and Hampshire.

With over 19 years’ experience, Prema is a qualified Social Worker, Case Manager and Mental Capacity Assessor, and a Senior Practitioner for Best Interests Assessments. She brings deep expertise supporting adults, children and young people with:

Life-changing injuries and illnesses.
Physical and learning disabilities.
Complex health conditions and mental illness.
Orthopaedic injuries and older people.

Prema is known for her calm, empathetic and client-centred approach, building strong, trusting relationships and developing bespoke care and support packages that genuinely reflect each client’s needs and goals. She works closely with health professionals, Local Authorities, brokerage and direct payments teams, and providers across the statutory, private and voluntary sectors to ensure truly holistic support.

Her skill set includes:
✔ Immediate Needs Assessments
✔ Sourcing & managing bespoke care packages
✔ Mental Capacity & Best Interests Assessments
✔ Safeguarding
✔ Learning disabilities support

Prema is bi-lingual, culturally aware, and experienced across diverse communities, making her an excellent choice for clients who need sensitive, well-coordinated support from the outset.

To request Prema’s CV or to arrange a free meet and greet for your client, email casemanagement@circlecm.com
or call 01297 24145.

14/01/2026

When introducing case management to a client, those conversations can sometimes feel challenging. 💬

Pippa Bird, Clinical Director and Head of Case Management at Circle Case Management, has created a short, accessible video explaining what a case manager does — without medical, clinical or legal jargon.

It clearly shows:

The role of a case manager.

How they can support and guide clients.

And, most importantly, that the client is always the focus.

This is a great resource for solicitors to watch themselves and to share with clients when discussing whether to instruct a case manager, helping build understanding and confidence from the outset.

Watch the video and feel free to share it with clients when it helps support those important conversations:

www.circlecasemanagement.com/news/article/what-is-a-case-manager-2

Pippa Bird, Clinical Director and Head of Case Management at Circle Case Management, has created a short, accessible video explaining what a case manager does — without medical, clinical or legal jargon.

13/01/2026

When you need clear, credible, and court-compliant expert evidence in cases involving injury, medical or clinical negligence; you need Circle Case Management Expert Witness Panel.
Our nationwide Expert Witness Panel provides high-quality, CPR-compliant expert reports from specialists who understand complex injuries, rehabilitation, and care needs — and who can confidently support their evidence through every stage of litigation.
Expert@circlecm.com

09/01/2026

🌟 New Expert Witness Announcement 🌟
Now Available for Instruction UK-Wide.
Circle Case Management is delighted to welcome Judith Rushmer to our Expert Witness Panel.
Judith is a highly experienced specialist nurse in oncology, haematology, intensive care and palliative care—combined with Bond Solon Training and an LLB (Hons) in Law.
She brings a rare blend of medical and legal expertise, making her an exceptional Expert for:
Clinical Negligence
Medical Negligence
Personal Injury
Breach of Duty
Fitness to Practise cases
Her latest article explores the critical importance of early detection of neutropenic sepsis, a key issue in many oncology negligence claims.
Read the full article here - http://www.circlecasemanagement.com/.../early-detection...
If you work in claimant or defendant litigation and need a clear, robust, evidence-based nursing opinion—Judith is ready to assist.
Email expert@circlecm.com or call 0129724145 to request Judith’s CV or discuss your Expert requirements.

08/01/2026

Instruct a Leading Paediatric Nursing Expert Witness with Circle Case Managements nationwide, multi-award-winning Expert Witness Service.

Solicitors and insurers seeking a highly credible, experienced Paediatric Nursing Expert Witness can instruct Tracy, an exceptionally qualified clinician with extensive experience caring for children with the most complex needs.

Tracy’s career spans senior leadership roles as a Paediatric Nurse Manager, Clinical Leader and Paediatric Complex Care Services Manager, with experience across NHS Emergency Departments, Paediatric Intensive Care Units (PICU), the private care sector and hospices.

Her clinical expertise includes:

Complex and critical paediatric nursing care

Paediatric Advanced Life Support

IV drug administration

Advanced care of critically ill children

Advanced end of life care

Tracy’s breadth of knowledge makes her instrumental in service development, staff competency assessment, nurse training and ensuring professional and regulatory standards are met.

With over five years’ experience as an Expert Witness, Tracy provides clear, robust and defensible reports in matters including:

Personal injury

Medical negligence

Breach of duty

Fitness to practise

She accepts claimant, defendant and joint instructions.

Specialist areas include:

• Expert Witness Reports

• Paediatric Nursing Assessments & Care Planning

• Complex & Critical Nursing Care

• Managing Complex Care Services

• Safeguarding & Child Protection

• NMC & CQC Standards

Tracy is available for instruction across the UK.

To request Tracy’s CV or discuss your expert requirements please call 01297 24145 or email expert@circlecm.com

08/01/2026

Under the Spotlight: The Value of a Case Manager to Solicitors
Continuing her video series exploring the world of Case Management, Kerry Cook RGN is back under the spotlight as we ask two key questions:
👉 What is the importance of a Case Manager to a solicitor?
👉 And what do solicitors say about working with her?
Once again, Kerry reflects on her role at the centre of the legal and rehabilitation process, reinforcing her now-familiar phrase:

“I'm just like Lego – the connecting piece.”

From coordinating clinical input and rehabilitation to maintaining clear, consistent communication, Kerry explains how an effective Case Manager supports solicitors by strengthening cases, reducing pressure, and ensuring clients remain at the heart of everything.
In the video, we also share feedback from solicitors who value Kerry’s RGN-level clinical insight, proactive approach, and ability to bridge the gap between legal, clinical, and client needs.
Based in Norfolk and available for instruction across Cambridge, London, Essex, Lincolnshire and surrounding regions, Kerry is currently open to new instructions.
To request Kerry’s CV or discuss your client’s requirements, please email casemanagement@circlecm.com
or call 01297 24145.

07/01/2026

Want to go exploring? UK hidden gems have rounded up the best disabled friendly hidden gems across the UK, and there are some absolute diamond day outs included! Have you visited any?

From coastal lookouts with smooth paths to garden wonders tucked away from the crowds, these gems are perfect for wheelchair users, mobility needs, or anyone who prefers easier terrain with big views.

07/01/2026

👩‍⚖️ Deputies – need fast, cost-effective social work support you can trust?
At Circle Case Management, we deliver:
✔️ Fixed-fee Care Act assessments
✔️ Quick deputy financial visits
✔️ Court-ready reports in 7–14 days
✔️ National coverage across England & Wales
✔️ Qualified, trusted professionals
Why waste time chasing providers? Circle offers reliable, responsive social work services that make your job easier and support your clients better.
Call 0129724145 or email SW@circlecm.com to discuss your requirements.

06/01/2026

Where do you need a Case Manager?
CMSUK Large Case Management Company of the Year.
Our Case Managers are hand selected for their expertise and experience, throughout the U.K.
Led by industry leader, Clinical Director, Pippa Bird, with teams managed by skilled Senior Case Managers, Mary Tavinor, Michelle Mason, Diana Magrane and Caroline Lewis.
Our Case Managers are supported by a 2nd Case Manager, Case Manager Assistant and a team of professionals based at Head Office; ensuring that there is always someone available to assist you as well as a multi-departmental approach to P’s care.
Case Load Managed and regularly supervised, our Case Managers will keep you updated, in the communication style and frequency of your choice.
We are also able to offer bilingual Case Managers.
Want to see where our Case Managers are based?
Follow the link to our live map: https://www.google.com/maps/d/u/0/edit...