The Ridgeway Surgery

19/02/2026

Out of hours appointments

This is a reminder to patients who may be unaware that we offer additional appointments outside of normal working hours. We try to encourage patients that can book in the day to do so, so that these appointments can be taken by those that are at work during the week.

These out of hours appointments need to be booked in advance and are offered on Mondays and Thursdays from 6.30pm and Tuesdays from 7am, plus every eighth week we open on a Saturday where we have a GP and two nurses offering appointments.

Other local surgeries open in rotation with us, also every eight Saturday, so that one surgery nearby is always open.

18/02/2026

Men's health survey

The NHS Black Country Integrated Care Board (ICB) is seeking the views of local men on general health issues, with a particular focus on vasectomy. We are currently reviewing how vasectomy services are commissioned and provided across all four places (Dudley, Sandwell, Walsall and Wolverhampton) in the Black Country and want to understand your views and experiences to shape any decisions.
Your insights are vital in helping the NHS understand what works well, where things could be improved, and how services can better support men’s health and wellbeing.
The public conversation is now open, this survey will close on Sunday 15th March 2026.

To take part in the survey, please click here: https://re-url.uk/W71H

16/02/2026

05/02/2026

20/01/2026

This short video has been created to offers patients a quick, accessible overview of the emotional and employment-related support available to them. From managing anxiety or low mood to getting help finding work or staying in a job, the video highlights how local Talking Therapies services can make a real difference.

12/01/2026

We had 1424 missed appointments (where the patient did not cancel first) during 2025.

At an average of 10 minutes per appointment that equates to 237 hours of clinical time a year or 4.5 hours a week which could’ve been used to see other patients.

Please can we ask patients to cancel their appointment if they are unable to make it, so that we can open these appointments up to other patients and do not waste valuable clinician time.

Patients can now cancel appointments easily and without having to speak to anyone by ringing the surgery phone number and following the prompts.

Patients will be contacted if they do not attend an appointment without cancelling first to query their reasons for this.

Thank you

07/01/2026

Please find below our family and friends results from December

24/12/2025

Please contact reception if you wish to join The Ridgeway Surgery PPG