19/01/2021
Weâve got SALSA sussed..!
Week 33 Corrective Action
Corrective & Preventive Action is important to any business.
If your business has any sort of Incident or Complaint, it is important to follow it through with Corrective and Preventive Action.
Incidents are sometimes serious, such as a Withdrawal or Recall. Sometimes, however, they are not as serious, they happen on site before the product has left the building, therefore is still under your control. However, it still needs âActioningâ to Correct and Prevent.
If you were to have a Recall or Withdrawal, it is imperative to ensure the immediate issue is addressed and the product is taken off the market. And obviously, you would want to prevent it from happening again. An investigation into why it happened would highlight the reason, so you can action the Preventive Controls.
For less serious Incidents which might happen on site, such as the Non-Conforming Materials we spoke about last week, we still require immediate Corrective Action. If you donât follow this through with your investigation into why it happened and prevent it from happening again, you would have a reoccurring issue. Every time an issue reoccurs, this costs time and money. Therefore, we also need the Preventive Action.
That is the reason why this section has been added to the SALSA Standard. To help you and your business prevent reoccurring issues from happening.
Letâs check out how to tackle this one!
https://ruthshawconsultingltd.blogspot.com/2021/01/week-33-corrective-action-weve-got.html
Whatâs coming nextâŚ
Week 34 Traceability