09/12/2025
If you’re thinking about bringing a medical negligence claim, you may hear the term ‘Pre-Action Protocol.’
For , we look at what that actually means.
The Pre-Action Protocol is a set of steps that you and the healthcare provider must follow before a claim reaches court. It’s designed to:
🔹 Set out your concerns clearly
🔹 Allow the hospital or clinic to investigate
🔹 Encourage early communication
🔹 Help both sides understand the issues and, where possible, reach a resolution without going to court
This process usually involves gathering medical records, obtaining expert evidence, and sending a formal Letter of Claim explaining what went wrong and how it affected you.
If, after these have been issued, no settlement has been reached, then court action will follow.
If you’d like to understand each stage in more detail or need guidance on starting a claim, you can find helpful resources on our website. https://www.medical-solicitors.com/help-advice/the-pre-action-protocol/
Or speak to our specialist team on 0114 2507100 for support.