15/01/2026
Some moments stay with you forever.
This was one of them. ❤️
About two years ago, I was sat in Costa Coffee having a meeting with one of my suppliers. Pen in hand, jotting down notes… when a gentleman approached me and said,
“Excuse me, are you Jag?”
I looked up and replied, “Yes.”
He paused, then added, “Jag… the optician?”
Before I could answer, his wife sat at the table beside him suddenly called out,
“JAG! We’ve been looking for you for YEARS!”
I was stunned. Truly humbled.
The moment I looked at her, I knew exactly who they were.
This couple had been under my care for years at a previous practice. When I left, one of the hardest parts of moving on was leaving behind the patients who had trusted me with their eyes, their health, and their stories for so long.
They had been asking about me. Searching. Hoping to find where I’d gone.
And out of pure chance, fate sat us next to each other in a Costa Coffee in the middle of Shipley.
I told them I was opening Oracle Opticians, and without hesitation, they asked to be among the very first to book.
She was over the moon to have found me again.
I was over the moon and deeply blessed to be remembered not just for what I do, but how I do it.
They’ve been two of my biggest supporters since that day.
We opened in April 2024, and true to their word, they became my first patients back in practice.
Life has a funny way of bringing the right people back to you.
And this moment reminded me exactly why I do what I do.
Human connection.
Trust.
Care.
That’s the heart of my work and it always will be.
I’m grateful for where I am.
I’m grateful for where I’m going.
And I’m grateful for the incredible people I get to walk this journey with. 🫶🏽
EyecareWithHeart Community AMD ValedaLightTherapy IndependentOpticians
