Coverage Care Services

08/12/2025

🎅✨ Montgomery House Christmas Fair ✨🎅

Montgomery House in Shrewsbury warmly invites you to join them for their Christmas Fair this Saturday, 13th December from 11:00 am – 1:00 pm!

🎁 What’s waiting for you:

Festive stalls full of seasonal goodies

Raffle & tombola with great prizes

Santa’s Grotto for the little ones

Mulled wine and mince pies to keep you cosy

Traditional Christmas carols to get everyone in the festive spirit

📍 Sundorne Road, Shrewsbury, SY1 4RQ

It’s the perfect way to kick off the holiday season – and everyone is welcome! 🌟

We can’t wait to see you there! 🎄🎶

05/12/2025

🎄✨ Christmas Fair at Lightmoor View Care Home ✨🎄

Lightmoor View Care Home in Telford will be holding their Christmas Fair tomorrow at 2:30pm.

The event promises festive cheer, stalls, treats, and plenty of Christmas spirit. 🎅🎁

Everyone is welcome to come along and join the celebrations!

04/12/2025

Care Homes Support Officer - Salary: £55,000 per annum
Join our team and help us deliver exceptional care!
Due to a change in the way we support our Care Home Leadership Teams, we’re looking for a proactive and hands-on Care Home Support Officer, to work alongside our home management team. In this role, you’ll support day-to-day operations, help implement company standards, and ensure our residents receive the highest quality care.
Who are we looking for?
The position would be ideally suited to someone who has been a Care Home Manager, Deputy Manager or held a Senior Position in a care home who will provide support and understand the role and requirements of working in a care home. You must have a full driving licence and your own transport.
Qualifications: Must hold or be working towards Level 5 NVQ in Health & Social Care.
Location: Our Care Homes across Shropshire, Telford & Wrekin
Hours: Up to 37 hours per week, may include weekends, bank holidays & evenings as required to meet service needs. Secondary on call every other weekend.
Apply Here:

Job vacancy at Coverage Care: Care Home Support Officer at Central Office. Permanent - Full Time, 37 hours per week. Salary: £55,000 per annum.

02/12/2025

🦎🐍 EXOTIC PETS VISIT – THURSDAY 4TH, 11AM 🐍🦎

We’ve got some wildly exciting news! 🐢✨ On Thursday 4th December at 11AM, Coverage Care's Briarfields home (Raby Crescent, Belle Vue, Shrewsbury, SY3 7JN) will be welcoming some incredible exotic animals all the way from Telford!

🌟 Come along and:

Meet fascinating creatures up close

Learn amazing facts about them

Maybe even hold one… if you’re feeling brave 😉

This is going to be a fun, unforgettable experience for residents, families, and the local community. Don’t miss out — we can’t wait to see you there! 💚

📍 Briarfields Care Home, Belle Vue, Shrewsbury 🗓 Thursday 4th, 11AM

30/11/2025

Local Care Home Manager Celebrates 15 Years of Service in Bishops Castle

Keturah Bloor is a local girl through and through. Born and raised in the picturesque village of Lydham and the town of Bishops Castle, she has spent her entire life in the rolling hills of beautiful south Shropshire. Her story is woven into the very fabric of the place.

For the past 35 years, Keturah has dedicated her career to the care sector, rising from kitchen duties to leading one of the town’s most respected nursing homes.

She began her journey as head cook in a residential care home before stepping into the role of relief night care assistant. Her potential was quickly recognised, and within three years she was promoted to assistant manager. After a while in this role, Keturah knew it was time to seek a fresh chapter where she could make a bigger impact in care.

Then fate intervened. One morning, while reading the Shropshire Star, she spotted a vacancy for home manager at Stone House Nursing Home in Bishops Castle, run by not for profit provider Coverage Care. The closing date was that very day. With characteristic determination, she picked up the phone to ask if she could still apply. The answer was yes — and that call changed her life.
Keturah secured the role and has now been at the helm of Stone House for 15 years. Reflecting on her long tenure, she says: “I’m passionate about the job and my community. I’ve grown up with everyone around me — our local GP has known me since I was a little girl, and my family have always been prominent figures in the town. Coverage Care looks after you in a holistic way, from training and development to care and support whenever you need it. And I have an excellent team around me.”

Her pride extends to her staff, including the ten overseas workers that Stone House sponsors. Their arrival has brought new energy and diversity to Bishops Castle. “I couldn’t do this without them,” Keturah says warmly. “Their presence has changed the town forever, but in a good way. Residents have embraced them, opening their doors, offering places to stay, and welcoming their culture.”

For Keturah, care is not just a profession — it is a way of life woven into the fabric of her hometown. In Bishops Castle, where everyone knows her name, her story is one of rootedness, resilience, and the quiet power of community. She is not just a manager; she is a neighbour, a friend, and a reminder that true care begins at home

28/11/2025

🎄✨ Date for your diary! ✨🎄

Barclay Gardens in Donnington are hosting their Christmas Fete on Saturday 6th December from 2–4pm.

Expect festive stalls, seasonal treats, and plenty of Christmas cheer. 🌟 It’s a wonderful chance to get into the holiday spirit — and everyone is welcome!

📍 Barclay Gardens, Donnington 🗓 Saturday 6th December ⏰ 2:00 – 4:00pm

21/11/2025

✨ A Celebration of Culture at Stone House ✨
Residents at Stone House were treated to a truly special moment yesterday as their wonderful staff put on a vibrant display of traditional Indian dancing. 💃🎶

Dressed in beautiful saris and moving to the rhythms of traditional music, the performance brought colour, joy, and energy to the home. The atmosphere was so infectious that many of their residents couldn’t resist joining in — filling the room with laughter, clapping, and dancing together. 🌸💛

We’re so proud of the team for sharing their culture and creating such memorable moments for everyone at Stone House. It’s days like these that remind us how much joy comes from celebrating diversity and community. ❤️

19/11/2025

Our Singing for the Brain sessions have been underway across four of Coverage Cares homes for a few weeks now — and the response has been incredible! Residents at Montgomery House, and Briarfields (Shrewsbury), Greenfields (Whitchurch), and New Fairholme (Oswestry) have been singing their hearts out.

These uplifting musical moments are sparking joy, connection, and cherished memories in each of the four homes.

Thank you, to Shropshire Music Service, for bringing the magic of music to our communities!

Want to see more?

Visit our blog to learn about this beautiful initiative. https://www.coveragecareservices.co.uk/blogs/149-singing-for-the-brain-a-harmonious-partnership-supporting-dementia-care-in-shropshire

12/11/2025

Coverage Care Responds to Residency Change at Innage Grange
Shropshire, UK — 12 November 2025

Coverage Care Services wishes to address recent public concerns regarding the change in residency of a 98-year-old woman at Innage Grange care home.

We understand the emotional nature of this situation and are deeply saddened by the distress caused to the individual and her family. It is important to share the full context surrounding the move to ensure clarity and transparency.

The resident had lived happily at Innage Grange for five years, having chosen the home for its reputation and ability to meet her holistic needs. When her personal funds reached the capital threshold, responsibility for her care costs transferred to Shropshire Council. We were asked by the local authority to make a 43% reduction in fees but we could not match the lowest bid without compromising the high standards and operational costs required to run the home.

With no further communication we were given 24 hours’ notice that the resident would be moving to a new home. At no point was she evicted. Her departure was deeply felt by staff and fellow residents, as she was a much-loved member of our community.

Coverage Care Services is a not-for-profit organisation that has operated across Shropshire, Telford & Wrekin for over 30 years.

Our mission is to reinvest in our services, workforce, training, and innovative projects to enhance the lives of those in our care. We remain committed to delivering high-quality, compassionate care .

Media Contact: Coverage Care Services

10/11/2025

Meet Amy Hutchings Operations Manager, Coverage Care Services

Amy Hutchings’ journey in care began as a Saturday kitchen assistant in a West Bromwich care home. Today, she is part of a team that supports ten homes across Shropshire as an Operations Manager at Coverage Care Services. Her path reflects a deep-rooted dedication to supporting others, both in her teams and the wider community.

A Genuine Commitment to Care

Care has always been a part of Amy’s life. Early on, she worked alongside her sisters in a care home—a role they all still hold. She later supported individuals with learning disabilities in a day centre, eventually becoming a unit manager through experience and further training.

After relocating to Telford, Amy took time out to raise her children, before returning to the sector she had grown passionate about. She joined Barclay Gardens in domiciliary care and, within a year, became the service manager. With team support and guidance, Amy helped strengthen the service—including opening a community-facing shopfront in Donnington town centre.

Returning to Coverage Care

Amy originally joined Coverage Care in 2004, and although she moved on when a contract changed hands, she rejoined in 2024 as Operations Manager. “It felt like coming home,” she says. “Even while working elsewhere, I still felt connected to Coverage Care.”

Now, in her current role, Amy supports homes across the organisation, helping maintain high standards and offering day-to-day support to staff and managers. Whether it’s mentoring, problem-solving, or offering a listening ear, she’s someone teams know they can turn to.

Flexible and Focused Leadership

“No two days are the same,” Amy explains. “You need to be able to switch hats quickly.” Since August 2024, she has also been involved in supporting learning disability services and the home support team during a period of change—helping to maintain continuity and ensure both residents and staff felt supported throughout.

Working Together

Amy is quick to highlight the importance of teamwork in her role: “Working in care can be tough, but you’re never alone. At Coverage Care, there’s always someone at the end of the phone willing to help.”

Her story is a reminder that leadership in care isn’t about titles—it’s about showing up, working together, and making a difference where it matters most.

06/11/2025

Coverage Care is Delighted to Share News of Santa’s Village Launch in Oswestry

Coverage Care is delighted to share the news that Amanda Jones, Director of Approved Care and Support, is bringing Christmas cheer to Oswestry in a spectacular new way this year — with the launch of Santa’s Village at TNS Football Club.

For the past nine years, Amanda has turned her office into a festive Christmas Grotto, handcrafting hampers for care workers and gifts for customers. Her annual holiday party has become a beloved tradition, offering joy and connection to carers and clients alike.

This year, she’s expanding the celebration beyond the office walls. Inspired to share the magic with the wider community, Amanda created Santa’s Village, a family-friendly holiday attraction designed to bring people together.

“Each year it’s grown bigger,” Amanda said. “Last year we really made it big, so this year I wanted to see if we could make it even bigger — and get the whole community involved.”

Thanks to her sponsorship of the TNS Ladies Football Club, Amanda was able to use the club’s facilities to bring her vision to life. Entry prices have been kept low to ensure everyone can enjoy the festivities, and any profits will be donated to the club’s foundation to support local initiatives.

Before opening to the public, Approved Care and Support’s customers and care workers will enjoy an exclusive preview day — complete with the annual Christmas party and the much-anticipated delivery of hampers and gifts. This special event will take place on 27th November from 1–6pm. The event will be open to the general public on Sunday the 30th of November. There is limited availability, giving good time for everyone to enjoy and have that magical experience. So tickets are on sale now, to get yours go to https://santas-village.co.uk/

“Care isn’t just a business,” Amanda added. “It’s about sharing with the whole community where we can.”

Coverage Care is proud to celebrate this initiative, which reflects the true spirit of care — one that extends beyond services and into the heart of the community.
santas-village.co.uk/

Bring the whole family to Santa’s Christmas Village in Oswestry! Meet Santa, explore his workshop, and make unforgettable memories