08/11/2025
⚠️ Scam Alert ⚠️
There have been reports from across Scotland of scam phone calls impersonating GP practices.
The caller or automated message asks you to press a button to update your details, threatening that if you fail to do this you will be removed from the GP's practice list.
GP surgeries and hospitals will never request personal information in this way and will never threaten patients with removal from practice lists in this way.
Some patients have also received scam text messages that state they will be removed from a waiting list unless they respond to the message.
How to Avoid ⬇️
- If in doubt about the legitimacy of a call or message about GP or NHS services, hang up, clear the line and call your GP practice or local health service using a publicly listed number.
- Do not press 1 or follow any other instructions given in an automated message
- Don't click on links in unexpected text messages or emails.