11/11/2025
📢 Important information
As you will be aware from our appeals for your help and support, our Emergency Department (ED) is regularly under significant pressure.
In a bid to tackle this and enable us to prioritise emergency care for patients with a life-threatening condition, we have introduced a new system to assess and focus on the most urgent cases.
If you come to our ED you will be triaged by our clinical team. If we don’t believe your condition to be an emergency you will be offered an appointment to return and be seen at a later time or date and asked to leave our department.
This is a trial initiative which is already being run successfully at other large NHS hospitals like UHS.
Thank you for your support and helping us to improve the experience of all our patients, enabling us to give care first to those who need it most urgently.
