FirstPoint24

From Birth to the End of life, our nurse-led team offers personalised 24/7 care tailored to you or your loved one's needs. Our Registered Manager and Nominated Individual are lifelong friends who ventured away from the NHS in 2018, driven by a desire to improve community support. This was the foundation for FirstPoint24. What began as a small agency has grown significantly over the years, and we now provide exceptional complex care and domiciliary services across the UK. Recently, FirstPoint24 appointed a Head of Clinical Services, an Adult Nurse with over 20 years of experience managing teams within the NHS. For the past 8 years, they have been working in the community, advancing complex care teams. The Complex Care division is led by both a pediatric and an adult Clinical Lead. They tailor the care provided to each individual, ensuring that families feel supported and safe throughout the process. Additionally, they prioritise the well-being of the care teams. With a strong foundation of clinical knowledge and skills, our nursing staff conducts in-house training to ensure that all team members are well-trained and competent in providing support. The Domiciliary Care division is supported by a complex team and is led by a Care Coordinator and a group of Field Care Managers. This team is visible in the community and customises the care provided to each individual, ensuring that families feel supported and safe throughout the process. FirstPoint24 is a company driven by compassion and empathy. We listen, we support, and we make a difference. Our clients and their families are at the heart of our business. With our clinical expertise, we strive to maintain a family-oriented atmosphere in everything we do.