Almond Road Surgery

Almond Road Surgery Doctors surgery currently taking on new patients. We offer same day morning appointments as well as pre book appointments up to 6 weeks in advance.

30/03/2023

PHONE LINES - NOW WORKING

once again we apologise for any inconvenience caused to our patients.

30/03/2023

PHONE LINES UPDATE

We have managed to divert to a mobile phone. This means we only have one incoming line to the practice. So only one call can be dealt with at a time.

PLEASE RESTRICT YOUR CALLS TO URGENT SAME DAY ONLY - until the phone lines are back up and running. This allows the emergency same day calls to get through, meaning we are dealing with the really poorly patients who need to be seen.

PLEASE COULD YOUR CALLS AS SHORT AS POSSIBLE - to allow as many people to get through as possible.

30/03/2023

PHONE LINES DOWN

Sadly our phone lines appear to be down this morning. We are trying to fix them ASAP and apologise for any inconvenience this may cause our patients.

23/01/2023

HALF DAY CLOSURE FOR ESSENTIAL STAFF TRAINING

WED 25 JAN 2023 FROM 12.30 TILL 16.30.

SURGERY WILL REOPEN AT 16.30

Please contact 111 if you require urgent medical help during this time or in a medical emergency call 999.

03/10/2022

ADVANCE NOTICE OF HALF DAY CLOSURE ON 5.10.2022 AFTERNOON

This is a message to all our patients advising them that the surgery will be closed for routine appointments / queries on the afternoon of Wednesday 5 Oct 2022.

The practice will be running a Pre-Booked Covid Vaccination Clinic that afternoon instead. As such the phones will be closed. A answerphone message will be in place to advice you of alternative arrangements if you have a medical emergency etc.

We apologise for any inconvenience in advance and thank you for you understanding in the matter. Staff have been reassigned to man the Covid Vaccination Clinics this has allowed us to be able to provide Covid Vaccinations here on site at Almond Road Surgery.

16/09/2022

UPDATE 16.9.2022

The NHS remains open for you this bank holiday weekend, if you have an urgent care need please don’t wait. Reach out for help by contacting NHS 111 / NHS 111 online for urgent medical help.
• Our Urgent Treatment Centre in Peterborough and Minor Injury Units in Doddington and Ely are open this Bank Holiday – find out more here https://www.cpics.org.uk/get-help-during-the-bank-holiday-weekend
• Some local Pharmacies may have different opening hours during a bank holiday. Search ‘find a pharmacy NHS’ to find an open pharmacy near you
• By re-stocking medicine cabinets, knowing when your GP practice is open and planning ahead for repeat prescriptions, you can ensure you have everything you need ahead of the bank holiday weekend.
• You can order your medication using the NHS App, or through your GP practice, which may also have an online service.
• For all other urgent health needs over the bank holiday, contact NHS 111 online www.111.nhs.uk or call 111

08/08/2022

ADVANCE NOTICE - OF HALF DAY CLOSURE FOR ESSENTIAL STAFF TRAINING - 27 SEP 2022

The Surgery will be closed for the afternoon of Tuesday 27.9.2022 for essential staff training.

We apologise for any inconvenience this may cause our patients.

If you urgently need to talk to a healthcare professional during this time please contact NHS 111 or if it is life threatening please call 999.

11/07/2022

FLU 2022 - RESERVE THE DATE NOTICE

Hello to all our patients. This is a message to our patients who are usually eligible to have a flu vaccine each year.

We have brought in vaccine for these patients and it should be arriving in the week commencing 12.9.2022.

We will be doing the flu vaccinations over 2 Saturdays, morning & afternoon. WE ARE CURRENTLY NOT TAKING BOOKINGS SO PLEASE DO NOT RING THE SURGERY. Patients will be sent an invite nearer the time. When you received your invite we are hoping to send this via a SMS which allows you to book your appointment online. This will save tying up the surgery phones lines.

The Reserve the dates are - Sat 24.9.2022 & Sat 1.10.2022.

please put this in your diary to ensure you are free to attend and received one of the vaccines we have ordered especially for you.

many thanks.
Almond Road Surgery.

09/05/2022

ALMOND ROAD SURGERY - PHONE LINES.

hi everyone, sorry to have to inform you that our phone lines are playing up again as we have issues with our broadband. As our phone system is cloud based we are reliant on a working broadband. Currently our broadband has a mind of its own and we are awaiting BT to come out and fix it.

In the meantime due to patients are having problems getting through we have set up the following.

1: all incoming calls have been automatically diverted to a mobile. So please ring the usual number to get through, the only difference is at our end. This sadly means only 1 call can get through at any time. We will try to turn calls around as fast as we can so we ask patients to keep their calls length to a minimum, short and sweet please. thank you

2: if you have a query or question that can be answered by email you can email the surgery on hhcdata.almondroadsurgery@nhs.net. we will try to action these within 24 - 48 hrs

many thanks & we apologise for the inconvenience

13/04/2022

Today is probably your last chance to make sure you have enough of your repeat medication to last over the Easter weekend and order more if you might run out.
Don’t be one of the 555 people who called NHS 111 last Easter weekend requesting their repeat medication.

Three easy steps to take care of yourself and your family this Easter weekend. By using NHS services the right way, you can help ensure those most in need of medical attention can access it promptly.

Over Easter there are lots of NHS services open in Cambridgeshire and Peterborough to help local residents with any medical concerns, including pharmacies and minor injury units
https://www.cambridgeshireandpeterboroughccg.nhs.uk/your-health-and-services/whats-open-easter-2022/

Minor Injury Units (MIU) and Urgent Treatment Centres (UTC) are open across the Easter weekend. They can help with a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings.

The NHS never stops, never sleeps. Thank you to all NHS and social care staff working over the long Easter weekend

11/04/2022

ALMOND ROAD SURGERY - our phone lines are currently down. Our service provider is working on this as quick as they can. We apologise for any inconvenience caused.

21/03/2022

HALF DAY CLOSURE - 22 MAR 2022

We will be closed for essential staff training on the afternoon of Tuesday 22 March 2022.

If you have a medical emergency and need to access medical services please ring 111 or 999 if its life threatening.

Address

Almond Road
St Neots
PE191DZ

Telephone

+441480473413

Website

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