Steyning Medical Practice

16/02/2026

To make things easier for our patients, all our teams are now aligned with the same opening times across our phone menu options.
This means a smoother, more consistent experience when calling the surgery.
Thank you for your continued support!

10/02/2026

This week is Children’s Mental Health Week, led by Place2Be, shining a light on the importance of children and young people’s emotional wellbeing.

As parent carers, we know how vital it is that children and young people feel listened to, understood, and supported - especially when life feels challenging.

Children’s Mental Health Week is a chance to start conversations, reduce stigma, and remind families that they are not alone. Small check-ins, kind words, and taking time to listen can make a real difference.

We’re proud to support Place2Be’s Children’s Mental Health Week and encourage families to explore the resources available for parents, carers, and young people.

If you are worried about a child or young person, please visit our website for further information and support around mental health: www.wspcf.org.uk/mental-health

As parent carers, it’s also vital that we look after our own mental health. Our wellbeing page includes tips and guidance on self-care and support: www.wspcf.org.uk/wellbeing

06/02/2026

How to Request a Repeat Prescription

The Quickest and Recommended Way: NHS App
The NHS App is the fastest and most efficient way to request your prescription.
Using the app, you can:
* Request repeat prescriptions at any time
* Track the progress of your prescription
* Choose or change your nominated pharmacy

We strongly encourage patients to use the NHS App wherever possible. More information can be found via https://www.nhsapp.service.nhs.uk/login

Other Ways to Request a Prescription

If you are unable to use the NHS App, you can also request a prescription using one of the following methods:

* Paper repeat slip - Complete your repeat prescription slip and hand it in at the practice or post it to us.

* Prescription request form - Can be found in reception

* SystemConnect

* Email - You may email our dedicated prescription team with your request. Please ensure you include your full name, date of birth, and the medication required.

Please note that we no longer accept prescription requests over the telephone.

21/01/2026

23/12/2025

Get seen in the right place, at the right time by the right healthcare professional for NHS services in Sussex

23/12/2025

If you need support over Christmas

01/12/2025

With the festive season quickly approaching, please make sure you order your prescriptions well in advance to allow plenty of time for seasonal closures. Thank you for planning ahead.

20/11/2025

Cold and flu season is here, and GP appointments are in high demand. Did you know your local pharmacy can help with many common conditions without a prescription?

No appointment needed – just pop into your local pharmacy.
Pharmacists are highly trained and can provide advice and treatment quickly, helping you stay well this winter.

04/11/2025

The Healthy Choices Quiz offers a simple way to assess your lifestyle across six themes. Upon completion, it provides an overall score and signposts users to relevant free NHS digital tools and content. www.nhs.uk/better-health/healthy-choices-quiz/

12/08/2025

Once again today we have had a patient shout at one of our receptionists and cause upset amongst the team because their demands were not immediately met. This is is another case of many in recent weeks and is becoming an almost daily occurrence. People take their frustrations out on our receptionists and if they do not get what they want immediately will often shout and threaten and be generally unpleasant for all involved and this is utterly unacceptable. Our reception team are there to help you and work incredibly hard at their jobs. Some have been doing it for years but some are new and are still learning the ropes but every single one of them is there to help our patients and tries their absolute hardest to meet the needs of everyone.

We appreciate that when you are unwell, you may be anxious and keen to speak to a GP who knows you. But we run an appointment system and it needs to be fair to everybody and it needs to be safe also. You cannot walk in and demand to speak to a clinician there and then. They are busy and have long lists of other patients to see who also need their full attention.

We also do not have infinite appointments and whilst we always try our hardest to maintain continuity where we can, it is not always possible or will require a long wait for you to see a clinician of your choosing. The fact that you may have to wait is NOT our receptionists’ fault so please do not take it out on them. They are trying their absolute hardest to be fair and get everyone seen who needs to be seen.

They act on the instructions of the GPs, in particular the Partners, who have designed our current triage system carefully and who work incredibly hard to ensure it is fair and accessible to everyone. You may feel you have a close relationship with a particular GP but that is not an excuse to behave badly and demand to see them, or point blank refuse to see another GP if yours is not available, whilst shouting at the person who is trying to help you. If it is a truly urgent issue, you will be dealt with by the duty Doctor who is on call that day.

Aggression, threats and intimidation is absolutely unacceptable in any situation let alone in a GP surgery and will not be tolerated. We have removed threatening and aggressive patients in the past and we will not hesitate to do it again.

Please think before you lash out and take your frustration out on someone who is simply doing their job.

If you have a formal complaint then please put it in writing to the Practice Manager.

08/07/2025

Our practice is closed this afternoon (Tuesday the 8th of July) from 12:30 - 18:30 for essential staff training.
Please find further information on our website.

We will reopen on Wednesday 09th of July at 8:00 AM