Order of Malta Dial a Journey Trust

15/11/2025

Festive Accessible Shopping Day – Saturday 13th December!

We’re delighted to be bringing back Falkirk’s Festive Accessible Shopping Day in partnership with Order of Malta Dial a Journey Trust and Falkirk Shop Mobility, thanks to support from Arnold Clark and Kingdom Housing Association’s Community Funding Awards.

This day is all about making festive shopping accessible, enjoyable and stress-free for everyone with mobility challenges or additional access needs.

🚌 Dial-A-Journey will provide free, door-to-door accessible transport to and from the town centre.
♿ Shopmobility (Bank Street) will supply manual and powered wheelchairs, scooters and other mobility aids.
🍽️ Falkirk Delivers will be offering a £10 lunch vouchers for local eateries.
💫 The day coincides with Festive Falkirk, featuring the Festival of Trees, community performances and a crafters market - a perfect festive day out in the heart of Falkirk.

Spaces are limited! To book your accessible transport or mobility aids for the day, please contact Falkirk Shop Mobility on 01324 630500 or email: Falkirk-csm@dial-a-journey.org.

13/11/2025

30/09/2025

A Huge Congratulations to our hard working and loyal staff who were honoured at a special ceremony in Edinburgh yesterday by the Order of Malta

Receiving their Pro Merito Melitensi medals from left to right:

Colin Calder - Bronze Medal
William Graham – Silver Medal
Albert Brain – Bronze Medal
Laura Johnston – Silver Medal
Senga Stenhouse – Bronze Medal
John Ford – Silver Medal

I’m sure you will agree that those honoured deserve this recognition of their longstanding hard work and commitment to Dial-a-Journey!

We value your contribution greatly and hope you will be with us for many years to come!

11/09/2025

Trustee Vacancies
We're looking to recruit Trustees who have experience of using our services and other Health and Social Care services. In addition, we are looking to supplement and add to the skills already held by current Board members in order that we can have a succession plan in place to ensure the charity maintains the core skills needed as existing members come to the end of their tenure.
In particular we are looking for Trustees who have knowledge of Finance, Governance, Health and Social Care issues, IT and Social Media and political issues.

For an informal discussion, please email our Chief Executive Duncan Hearsum duncan@dial-a-journey.org

11/09/2025

Service Delivery Manager Vacancy

We're looking to recruit an experienced Service Delivery Manager, to lead and manage our support and driver teams and co-ordinate the staff and vehicle resources needed to meet our contractual and customer needs. This is a senior management post in what can be a fast paced and dynamic environment. Candidates will be expected to be strong leaders and clear thinkers.

For an informal discussion, application form and information pack contact our Deputy Chief Executive heidi@dial-a-journey.org or our Chief Executive duncan@dial-a-journey.org

11/09/2025

WE'RE HIRING AGAIN
DRIVER VACANCIES
We're looking to recruit part-time/term time drivers to work mornings and afternoons on our schools contracts. These posts might suit someone who would like a part-time job during term times, and have all the school holidays off.

We're also looking to expand our pool of casual drivers that we call on when he have extra work or driver shortages. Various hours and days of work

We are Real Living Wage Employers so all drivers are paid £12.60 per hour which is reviewed annually. Drivers must have a D1 driving licence entitlement (category B car only licence doesn't qualify). Candidates must also undertake a PVG application. Drivers receive full training and uniform.

Application forms and job descriptions available by emailing daj@dial-a-journey.org

11/09/2025

Did you know ..... when our team has been out and about recently, a concern made by potential users of the door to door service is that they don't "feel right" about booking journeys and a large minibus turn up when a smaller taxi sized MPV would do for them and a carer.
We'd like to let everyone know that we've trialled taxi sized MPV's and smaller minibuses over the years, but they're not versatile enough for the work we're currently doing.
Some of the reasons are that they are often limited to carrying one (or at most 2) wheelchairs, and with mobility equipment getting larger by the year, often the lifts on the smaller vehicles are to small to take large power chairs on safely.
As well as catering for individual passengers, we regularly carry groups of up to 16 passengers, and while the same bus has turned up for you, earlier in the day, it may have may have taken a group to a choir session or lunch club. We configure the seats and wheelchar carrying capacity each day to match the work we have by adding or removing seats.
So, we're making the best use of the buses we have and are reducing the numbers of smaller less versatile minibuses that often sit doing nothing.
Another misconception is that the smaller vehicles are cheaper to operate, but the only saving might be in the cost of the fuel used. The driver is paid the same whatever they drive, the insurance and maintenance costs are still the same as the larger vehicles. Individual door to door customers are charged the same fare whatever vehicle turns up at your door - so don't worry that you might be charged more because of the size of the bus that turns up.
We hope that you find this information helpful and gives you an insight to how we try our best to make the minibuses work as hard as we can. So don't be concerned if a bus thats larger than you need turn up - its all sorted!

01/09/2025

Order of Malta Dial-a-Journey Trust has the following driving vacancies:

Part time term time and casual as and when required.

£12.60 per hour

Full training, uniform, and PVG supplied.

Minimum D1 entitlement on Licence.

Contact office on 01786 465355 or daj@dial-a-journey.org

01/09/2025

🍂🎄🎃🎅 The Autumn and Winter Excursions programme is here. 🍂🎄🎃🎅

If you would like to book, please give us a call at the office 01786 465355. If you have your name down on our mailing list then the book is on the way out to you. You can call us for a copy or ask your driver when you're next on the bus.😃

21/08/2025

We have availability Monday to Friday from around 0930-1330 to take your Group out on a short trip anywhere within the Forth Valley area, even if its just for an hour or two to go out for a coffee, a visit to the Garden Centre or just down to the shops for some retail therapy! Give us a call to discuss your requirements and please view our latest video which features our lovely North Care Residencies passengers out enjoying a day at Blair Drummond Safari Park.

Thanks to our driver, Willie, and to everyone who took part in the making of this short video….we hope to see you all again very soon!

The Dial-a-Journey Team.

21/08/2025

*Same Day Booking Service*

Dear Customer,

Do you find it challenging making bookings up to 4 weeks in advance and prefer to book on the same day as you travel?

Well, please remember that we offer a same day booking service where you can give us a call from 0900 to make a booking for that same day!

Give us a call at the office where we will be happy to check our availability for you.

We hope to hear from you soon.

The Dial-a-Journey Team

Please note that advance bookings can only be taken from 10.00