Mastercall Healthcare

Mastercall Healthcare The purpose of this page is to engage with patients, local groups and services to share health infor

An exciting opportunity has arisen to appoint a part time Dental Call Handler to join our dynamic Stockport based operat...
14/11/2025

An exciting opportunity has arisen to appoint a part time Dental Call Handler to join our dynamic Stockport based operational team who deliver an exceptional service to our patients.

As a Dental Call Handler, you will be the first point of contact for patients, patient relatives/ carers and health care professionals accessing our two dental Services GM and CWWM which covers the locality areas form Greater Manchester to Cheshire, Wirral, Warrington and Merseyside.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0024
Closing date is 25th November 2025

An exciting opportunity has arisen to appoint a part time IV Co-ordinator.The primary role of a Coordinator is to manage...
14/11/2025

An exciting opportunity has arisen to appoint a part time IV Co-ordinator.

The primary role of a Coordinator is to manage referrals into the service and schedule appointments and visits. This includes keeping both patients and clinicians informed, handling a case load of patients, ensuring that comfort calls are made, and performing any necessary administrative duties.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0022
Closing date is 25th November 2025

We are recruiting for a part-time receptionist to join our team at Trafford General HospitalAs a receptionist, you will ...
14/11/2025

We are recruiting for a part-time receptionist to join our team at Trafford General Hospital
As a receptionist, you will be the first point of contact for patients, patient relatives/ carers and health care professionals accessing our services at Trafford.

The receptionist will ensure that all patients, visitors and staff attending the premises are made welcome and always treated professionally. The role will also include administrative duties and require the post holder to be aware of activities and services being delivered in the premises at any time.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0023
Closing date is 25th November 2025

An exciting opportunity has arisen to appoint a part time Shift Lead.The overall responsibility of the Shift Lead is to ...
14/11/2025

An exciting opportunity has arisen to appoint a part time Shift Lead.

The overall responsibility of the Shift Lead is to manage and co-ordinate the operational needs of the call centre services department, ensuring services are delivered in a safe and efficient manner at all times including the supervision, training, mentorship and peer support to all staff/employees and contractors working across all service streams.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0025
Closing date is 25th November 2025

On the 11th hour, of the 11th Day, of the 11th month.....we will remember them.
11/11/2025

On the 11th hour, of the 11th Day, of the 11th month.....we will remember them.

We have an exciting new opportunity for Clinical Practitioners to join our face to face see and treat service at Traffor...
31/10/2025

We have an exciting new opportunity for Clinical Practitioners to join our face to face see and treat service at Trafford UTC, based at Trafford General Hospital.

You will be working alongside our experienced GPs and ACPs. You will assess and treat patients within your scope of practice.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0019

Closing date is 17th November 2025

We are recruiting for a Healthcare Assistant Navigator to work under the supervision of the clinical team at Mastercall’...
31/10/2025

We are recruiting for a Healthcare Assistant Navigator to work under the supervision of the clinical team at Mastercall’s Trafford Primary Care Centre (PCC) based at Trafford General Hospital.

This is an exciting new opportunity to work with our healthcare professionals, supporting the service provided by Mastercall Healthcare and helping to deliver high standards of care to our patients. The post holder will liaise with the senior clinician on duty to facilitate urgent clinical assessment as required.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0021

Closing date is 17th November 2025
Interviews scheduled for 3rd December 2025

From all of us at Mastercall, we wish you a bright, joyful, and prosperous Diwali!
20/10/2025

From all of us at Mastercall, we wish you a bright, joyful, and prosperous Diwali!

We’re thrilled to share some fantastic news!Mastercall has won three awards at this week’s Urgent Health UK (UHUK) Confe...
17/10/2025

We’re thrilled to share some fantastic news!

Mastercall has won three awards at this week’s Urgent Health UK (UHUK) Conference and Awards Ceremony, bringing home two Golds and one Bronze!

Clinical Safety Leadership (Clinical Quality & Safety) Award (Gold Award)
- Transforming Clinical Governance with Business Intelligence
For our Good Governance Dashboard, which is transforming how we manage risk, enhance patient safety, and embed a proactive safety culture across our services.

People First (Workforce) Award (Gold Award)
- Implementation of a Su***de Prevention Strategy
This equips both clinical and non-clinical colleagues with the skills, confidence, and compassion to support people in emotional distress, while fostering a culture of compassion and stigma reduction.

Innovation in Action (General Innovation) Award (Bronze Award)
- The Adapted Opoku Chart; Empowering Community IV Teams to Diagnose Cellulitis More Safely and Effectively
Since implementation, IV antibiotic use has reduced from 87.5% to 36.8%, supporting antimicrobial stewardship and freeing up vital clinical capacity.

This amazing achievement is all down to the hard work, innovation, and dedication of our teams across the organisation. Each award highlights how we’re leading the way in patient safety, workforce wellbeing, and service innovation

From our CEO, Michaela Buck:
“We are immensely proud to be recognised at the UHUK Awards, and especially for the work led by Dr Julia Gallagher in su***de prevention. This initiative exemplifies what Mastercall stands for; innovation with heart, and care that changes lives. Every member of our team has played a part in creating a service that truly makes a difference for patients, families, and our communities.”
----
A heartfelt thank you to everyone across Mastercall who has contributed to these initiatives and continues to make a difference for our patients, colleagues, and communities every single day.

Huge congratulations to all the other finalists and award winners. Mastercall remain proud members of UHUK.
***dePrevention

Today is World Mental Health DayWe stand together to raise awareness and promote open conversations around mental health...
10/10/2025

Today is World Mental Health Day

We stand together to raise awareness and promote open conversations around mental health.

At Mastercall, we understand that mental wellbeing is just as important as physical health. Whether it’s supporting our patients, colleagues, or communities, we’re committed to creating an environment where everyone feels valued, supported, and heard. That's why we have a number of Mental First Aiders, ready to offer support.

It's important to check in with ourselves and with others, and remember that it’s okay not to be okay. Together, we can help make mental health support accessible and stigma-free for all.

We have lots of useful links on our website here: https://mastercall.org.uk/wellbeing/ Resources can be accessed at the bottom of the page.

Our team was at the Hett Show this week, focused on ensuring that the best and most relevant digital tools are adopted a...
10/10/2025

Our team was at the Hett Show this week, focused on ensuring that the best and most relevant digital tools are adopted at the right time to genuinely enhance patient care. Innovation matters, but timing, context and collaboration matter even more.

This week, our amazing team at Mastercall came together for our annual Macmillan Cancer Support Coffee Morning, and what...
26/09/2025

This week, our amazing team at Mastercall came together for our annual Macmillan Cancer Support Coffee Morning, and what a fantastic day it was!

With a table full of homemade treats, including chocolate eclairs, sausage rolls, Victoria sponge, and old-fashioned school cake with pink custard, our talented bakers truly outdid themselves! 👩‍🍳🧁 Thanks to everyone’s generosity, we raised an incredible £176.95, and we’re thrilled to announce that Mastercall will be matching this amount, taking our grand total to £353.90 – all going towards helping Macmillan raise much-needed funds for those living with cancer. 💚

We also held our very own Showstopper Competition, with some willing judges stepping in to sample the sweet (and savoury!) delights (a tough job, but someone had to do it! 😋). Huge congratulations to our Marketing and Brand Manager, Kay Carter, who was crowned winner with her amazing healthcare-themed cake and Natalie Holland who came 2nd with her delicious chocolate muffins! 👑🎂

👏 A massive thank you to everyone who baked, judged, donated, and took part – your generosity and enthusiasm made the day a huge success! Together, we’re making a difference. 💚✨

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Pepper Road
Stockport
SK75BW

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+441614760400

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Mastercall

Mastercall is an award-winning Social Enterprise organisation, providing a range of 'out of hospital' healthcares services. Our vision is to be the out of hospital provider of choice for integrated care services.