What are the opening hours?

Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 6:30pm

Millrise Medical Practice

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United Kingdom
Stoke-on-Trent
Millrise Medical Practice

Patient-focused GP Practice providing exceptional healthcare and diverse services. If urgent please contact the surgery or call NHS 111.

Millrise Medical Practice provides the highest quality healthcare to patients. Our doctor, nurse and other staff are dedicated to offering a professional service and this surgery page will help us to keep all our patients up to date with news and information about our practice. As well as a source of information about our practice, the staff and the services we provide, we hope you will use this page as a useful resource for other health-related information. Please do not contact this page if you require an urgent response as it is not monitored every day.

09/02/2026

We had 89 missed appointments (DNAs) at the practice in January.

We understand that life gets busy and sometimes plans change — but if you can no longer attend, please let us know as soon as possible so we can offer the slot to someone else.

Even cancelling on the morning of your appointment can make a big difference.

You can cancel your appointment quickly and easily by:

• Calling the practice and using the check and cancel service, or speak to a receptionist
• Using the link in your appointment reminder text
• Using the NHS App

Missed appointments mean longer waits for everyone. A quick cancellation helps us help other patients.

Thank you for working with us to make sure appointments are available for those who need them most.

22/01/2026

🦵Do you have joint pain, back pain, neck pain?

❓Did you know, you can now refer yourself to the physiotherapy/musculoskeletal (MSK) clinic without seen a clinician in your Surgery?

📲Simply scan the QR code and fill in your information

👥 You will then be triaged and contacted directly by the MSK team to advise if you are eligible or with an appointment - all without going through your GP Surgery

Find your NHS number here;
https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

16/12/2025

Visit your local pharmacy for help with seven minor conditions which used to require a GP appointment.
Pharmacists have been backed by Government and the NHS to provide the ‘Pharmacy First’ service.
Available at a pharmacy near you.

12/12/2025

We are appealing for information following a fatal non-stop collision in Stoke-on-Trent today (Friday 12 December).

We were called to the incident on the junction of South Drive of Carmountside Crematorium and Leek Road, Milton, by our colleagues at West Midlands Ambulance Service just after 8am.

The collision involved a pedestrian, a woman in her 70s, and what is described as a small blue/grey car similar in size to a Renualt Clio, or ford Fiesta.

The driver of the car did not stop and left the scene, heading towards Abbey Hulton.

The pedestrian was taken to hospital but sadly died shortly afterwards from her injuries.

Her next of kin are being supported by a specially trained officer at this difficult time.

Any witnesses, or those with relevant dashcam or CCTV footage, are asked to call 101 or email ciu@staffordshire.police.uk quoting incident number 129 of 12 December.

You can also call Crimestoppers anonymously on 0800 555111.

03/12/2025

❄️ Winter Pressures: A Reminder to Be Kind 💙

As we enter one of the busiest periods of the year, our whole team is working exceptionally hard to support patients through winter illnesses, seasonal viruses, and high demand across the NHS.

We fully understand that delays and limited appointment availability can be frustrating — especially when you or your family are unwell. However, in recent weeks we’ve seen a rise in rude, aggressive, and unkind behaviour towards both our reception staff and clinicians.

👉 Our reception team and clinical staff are here to help you.
👉 They follow essential processes to ensure you get the safest, most appropriate care.
👉 They do not deserve to face disrespect, raised voices, or aggression.

Verbal abuse towards any member of our team will not be tolerated.

A small act of patience or kindness can make a huge difference — especially during the winter months when the entire NHS is under immense pressure.

Thank you for treating our team with the respect they deserve so we can continue providing the best care possible.

27/11/2025

📢 Important Notice: Building Works at Our GP Practice

Dear Patients,

Please be aware that essential building works will be taking place at our practice starting today. These improvements are designed to enhance our facilities and improve your experience with us.

During this period:
🔹 The practice will remain open as usual
🔹 There may be some noise and temporary disruption
🔹 Access to certain areas may be redirected—please follow the signs or ask our team for assistance

We apologise for any inconvenience this may cause and appreciate your patience while we work to improve our practice for the benefit of all our patients.

Thank you for your understanding and cooperation.

The Team at Millrise

26/11/2025

💙 Need help with the NHS App? Drop-in support available! 💙

Would you like to learn how to:
📱 Book appointments online
💊 Order repeat prescriptions
📄 View your medical records
💉 See your vaccination history

Come along to our NHS App Drop-In Support Session and we’ll help you get set up and show you how to use it.

🗓 Date: Thursday 27th November
🕒 Time: 2-4pm
📍 Location: Millrise Medical Practice

No need to book — just drop in!
Please bring your smartphone or tablet and some photo ID (e.g., driving licence or passport).

Getting started with the NHS App makes it easier to manage your health from home — we’re here to help you every step of the way!

03/11/2025

We want local sexual health services to work for everyone who needs them in Stoke-on-Trent.

👉 Share your views by 24 November here: https://orlo.uk/ijVhn

14/10/2025

🌳 We’re now an official Parkrun Practice! 🌳
We’re excited to share that Millrise Medical Practice has joined the Parkrun Practice initiative. This means we’ll be encouraging our patients, staff, and community to get involved with our local Parkrun — a free, friendly 5k walk, jog, or run every Saturday morning.

You don’t need to be a runner to take part — everyone’s welcome, whether you walk, cheer, volunteer, or run!
Regular physical activity can boost your mood, improve your health, and connect you with others in the community.

Find your local Parkrun here https://www.parkrun.org.uk/hanley/
Let’s get moving together! 💚

06/10/2025

We’ve had a mobile phone left in the waiting room this morning, please contact us or call in to collect if it’s yours. You will need to be able to describe the phone and case so we can ensure it’s handed to its rightful owner. Thank you

24/09/2025

💚 Organ Donation Week

One conversation could save a life. Talking to your loved ones about your wishes means they can support your decision when it matters most.

Learn why it’s so important:
https://ow.ly/XXyP50WZqkc
https://ow.ly/qo8Q50WZqka

Address

12 Millrise Road
Stoke-on-Trent
ST27

Opening Hours

Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm

Telephone

+441782536500

Website

http://www.millrisemedicalpractice.co.uk/

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