08/12/2025
Friends and Family Test Results –November 2025
We’re incredibly grateful to the 214 patients who took the time to share their feedback through our Friends and Family Test in November.
We’re proud to report that 95% of respondents rated our service as ‘Very Good’ or ‘Good’, and said they would recommend our practice to their friends and family.
Thank you once again for your valuable comments. Your feedback plays a vital role in helping us improve and continue providing the best possible care.
Please see below some of the comments we received:-
👀I was able to put down what I wanted on triage form and I had a reply the same day and quickly.
👀Early appointments to fit in with working hours, staff pleasant
👀 Excellent surgery Drs are very kind and human …. Surgery staff are good too
👀Nurse Jodie was very efficient and pleasant in every way, and she was very professional. The young receptionist was very helpful and courteous to.
👀 Good customer service and professional staff
👀 Excellent service from receptionist/ nurse keep up the good work really appreciated
