Broadbay Medical Practice

Broadbay Medical Practice GP Practice in the heart of Stornoway

*Practice Closed - Tuesday 25 Nov 2025 from 13.00 for Staff training*
24/11/2025

*Practice Closed - Tuesday 25 Nov 2025 from 13.00 for Staff training*

We are seeking a full-time professional and reliable Medical Receptionist to join our team at Broadbay Medical Practice....
24/11/2025

We are seeking a full-time professional and reliable Medical Receptionist to join our team at Broadbay Medical Practice. You will serve as the vital first point of contact for our patients, ensuring smooth operations and excellent customer service in our busy medical practice.
Closing date: 8 December 2025

05/11/2025

*How We're Working to See You When You Need Us*
We know it can sometimes be challenging to get an appointment when you need one, and we want to explain how we're working hard to see as many patients as possible each day.

When you contact the practice, our reception team will first check whether we can help you directly - for example, by directing you to our community pharmacies for minor ailments, booking routine appointments like blood pressure checks, or signposting you to other NHS services that might be more appropriate for your needs.

For urgent concerns, we have two senior clinicians who review all requests each day. They'll ensure that patients with clinically urgent needs are seen the same day, either by phone or face-to-face. For less urgent matters, we'll arrange a routine appointment, which may be up to two weeks away. In this case, you may not hear back from us on the same day.

We're doing everything we can to balance urgent and routine care, but like many GP practices, we're facing unprecedented demand. We appreciate your patience and understanding.

You can help by:
- Using one of our local pharmacies for minor illnesses and medication queries
- Making clear to reception when you require routine care (that is, not on the day)

*Thank you for your continued patience and trust in our practice.*

SARCS is an NHS Scotland service, here to offer you a choice in healthcare and support after r**e or sexual assault. www...
24/10/2025

SARCS is an NHS Scotland service, here to offer you a choice in healthcare and support after r**e or sexual assault.


www.nhsinform.scot/SARCS

A huge congratulations to our Advanced Nurse Practitioner Ann MacDonald on her well earned retirement. After 20 dedicate...
30/09/2025

A huge congratulations to our Advanced Nurse Practitioner Ann MacDonald on her well earned retirement. After 20 dedicated years at the Practice, she will be missed hugely by staff and patients alike. Good luck Ann, we wish you lots of happy hours in your garden.

Address

16 Francis Street
Stornoway
HS12XB

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+441851703588

Website

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