10/11/2025
Total Triage — Skip the phones!
At Brierley Park Medical Group, we aim to make it as easy as possible to contact us. The sheer volume of daily requests can make it difficult to answer the phones quickly enough. You may have heard about online consultations which have been in place for the last few weeks. We are therefore offering patients a new way to contact us without waiting.
This is called a Total Triage system and will enable clinical staff to review all requests for appointments, ensuring you are seen by the right person at the right time.
Whether you need an appointment, medical advice, a fit note, or a prescription query — simply complete our online triage form using the link below. Your request goes straight to our GP's for review, and you’ll receive a timely response without waiting on the phone.
https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=C84077
Using this service first helps us manage demand efficiently and keeps phone lines free for those who need urgent assistance. We do appreciate that not everyone may have access to or the ability to use an online form. If this is you don’t worry either ring or attend reception as usual and they will fill the form out on your behalf.
Thank you for your understanding, Brierley Park Medical Group.