Swanscombehc

11/02/2026

09/02/2026

FROM THE 16TH FEBRUARY 2026
As you will be aware we have been required to offer an online triage system since October 2025. We have been using Anima since this time and have recently reviewed the benefits and efficiencies of this system for patients and our team. Anima is good system, and easy to use, but we have found that it requires a lot of GP time away from patients, and a delay in patients being offered appointments. Following this review, we have decided to use a different system from the 16th February 2026 – GP Triage. This uses AI in a similar way to Anima, but will allow patients to book appointments quicker themselves, and allow us to offer more appointments with a GP. You will be able to access this through our website, like Anima. Please see this YouTube video for further guidance https://www.youtube.com/watch?v=6KuSKDoyETg GP Triage will be used for all contacts/requests to the practice in the same way we have used Anima, and our staff are happy to help anyone who is unable to do this.

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

27/01/2026

With cold and flu cases on the rise, we ask if you are experiencing any symptoms of these, that you wear a mask when visiting the practices. We ask this to protect each other and our staff. Our clinicians and staff need to be well to be able to help you.

22/12/2025

08/12/2025

We are pleased to update that Dartford Borough Council Cabinet has agreed plans to work with the NHS Kent and Medway Integrated Care Board (ICB) to deliver a new Medical Centre at Steele Avenue, Greenhithe. You can read the update here: Dartford Borough Council agrees plans to work with NHS Kent and Medway to deliver a new medical centre in Greenhithe | News | ICB.

As you will be aware from our previous patient engagement, the plan is that this new facility will replace three existing branch sites – Elmdene Surgery and Greenhithe Surgery (Swanscombe and Bean Partnership) and Ivy Bower Surgery (Temple Hill Group) and provide capacity for continued growth in the area.

We will continue to update and engage with our patients as the project progresses.

12/11/2025

Thank you to those who supported our raffle at the flu clinics. We were able to raise £205.63 for the Senior's Lunch Club in Swanscombe. Raffle winners have been contacted to collect their prizes, and those who we could not contact, we will keep trying. Well done all.