22/09/2025
The blood test service at Singleton Hospital is officially relocating into the main entrance of the hospital.
The new phlebotomy clinic can be found at the second door, formerly the admissions office, on the left of the Corridor 1, just past the volunteer reception desk.
The move is designed to enhance patient experience, streamline operations and enable people to have blood tests without having to go outside the main hospital building and negotiate a hill, exposed to the elements, to the right of the main building.
The new premises will be opening for appointments on Monday, 29th September, 2025, at 8am.
Phlebotomy manager, Adel Owen-Goddard, said: “We’d like to thank the public for patiently waiting for this move and we’d like to thank our estates colleagues for their help and support in making this happen.
“The decision to move was driven by several key factors and the main being accessibility challenges.
“The current location has posed difficulties for patients with mobility issues, has limited parking and outdated infrastructure.
“The new clinic will be situated in Corridor 1 which can be easily accessed from the main entrance.
“The benefits are easier access from the car park, outside disabled car parking and a bus route. The coffee shop is also nearby.
“All booked appointments will have no disruption; it will be business as usual.
“We are encouraging all our service users to attend for their appointment time because unlike the current accommodation there will be no waiting room available just a small sub-waiting area.
“The move is based on serving the public better and meeting the needs of many.
“Our valued volunteers will be on hand to help with any queries during the early weeks and our experienced teams will provide the best care.”
Joanne Phillips, Deputy Service Manager, add: “We are delighted to announce the successful relocation of the phlebotomy service at Singleton Hospital. This move has long been an ambition, aimed at improving accessibility for our patients by positioning the service closer to the main entrance and outpatient department.
“Feedback from patients and staff alike has consistently highlighted the need for a more accessible location, and we are pleased to have been able to respond to those concerns.
“We look forward to hearing further feedback now that the relocation has taken place, and hope this change will make a positive difference to everyone who uses the service.”
* Picture caption: Singleton Phlebotomist, Bernadette Powell, indicated location of new clinic
