15/09/2025
Haygarth Doctors Online Forms
𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐦𝐲 𝐆𝐏
The quickest way to contact the surgery with a medical or administrative query is by submitting an online form https://accurx.nhs.uk/patient-initiated/W96017, or our practice website www.hay-garth.co.uk
𝐇𝐨𝐰 𝐭𝐨 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐭𝐡𝐞 𝐨𝐧𝐥𝐢𝐧𝐞 𝐟𝐨𝐫𝐦
Please see the video below that shows you step by step on how to complete the form.
https://www.youtube.com/watch?v=4EDwg-feeUI
𝐖𝐡𝐚𝐭 𝐢𝐟 𝐈 𝐝𝐨𝐧’𝐭 𝐡𝐚𝐯𝐞 𝐚 𝐬𝐦𝐚𝐫𝐭𝐩𝐡𝐨𝐧𝐞 𝐨𝐫 𝐜𝐚𝐧’𝐭 𝐮𝐬𝐞 𝐭𝐡𝐞 𝐢𝐧𝐭𝐞𝐫𝐧𝐞𝐭?
You can still telephone the surgery or visit in person. The receptionist will ask questions about your request to fill in the online form on your behalf.
𝐖𝐡𝐚𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐨𝐧𝐜𝐞 𝐈’𝐯𝐞 𝐬𝐮𝐛𝐦𝐢𝐭𝐭𝐞𝐝 𝐦𝐲 𝐫𝐞𝐪𝐮𝐞𝐬𝐭
Once your form has been submitted it will be reviewed by our triage team, they will use the information you have provided to ensure that you are given the most appropriate care.
If an appointment is required, they may send you an appointment booking link via text message, or arrange this over the phone.
If there is a faster or more appropriate route to your care, you be offered this, such as being asked to go to your local pharmacy, or being referred to another service.
𝐖𝐡𝐨 𝐜𝐚𝐧 𝐬𝐞𝐞 𝐦𝐲 𝐨𝐧𝐥𝐢𝐧𝐞 𝐟𝐨𝐫𝐦?
Your medical request form will be sent directly to our clinical team.
𝐖𝐡𝐞𝐧 𝐰𝐢𝐥𝐥 𝐦𝐲 𝐨𝐧𝐥𝐢𝐧𝐞 𝐟𝐨𝐫𝐦 𝐛𝐞 𝐫𝐞𝐯𝐢𝐞𝐰𝐞𝐝?
Your online form will be reviewed on the same day that you submit your form.
𝐂𝐚𝐧 𝐈 𝐬𝐮𝐛𝐦𝐢𝐭 𝐚𝐧 𝐨𝐧𝐥𝐢𝐧𝐞 𝐟𝐨𝐫𝐦 𝐚𝐧𝐲𝐭𝐢𝐦𝐞?
Online forms can only be submitted between the hours of 8am and 4pm, Monday to Friday (excluding Bank Holidays and Protected Learning afternoons). Should you wish to make a request for GP appointment outside of these hours, please contact the reception team who can assist you.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐀𝐜𝐜𝐮𝐫𝐱
Accurx is an NHS-approved software supplier we use to manage patient requests, request additional information from you and send you a messages about your care.
Disclaimer: Hello from Accurx! We provide software to healthcare organizations to facilitate communication between healthcare staff and patients. We are not ...