14/10/2025
๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ข๐ง๐ ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐๐ ๐๐จ๐ ๐๐ญ๐ก๐๐ซ! ๐
Last week, on 8-9 October 2025, Ricoh UK Products Ltd (RPL) had the pleasure of welcoming Tata Chemicals to its Telford site for a Shingo Discover Excellence Workshop, hosted by Chris Merriman of Manufacturers Network.
Over two inspiring days, the teams came together to dive deep into the Shingo Modelโข, exploring how principles, systems, and behaviours align to create a culture of sustainable operational excellence.
Delivered here at RPL, the workshop blended expert-led learning with hands-on Gemba insights โ sparking fantastic conversations, shared reflections, and fresh perspectives on what true operational excellence looks like in action.
RPL's Transformation and Engagement Manager, Charlotte Dickerson, reflected on the day, saying: "We were proud to host the Manufacturers Network as they welcomed Tata Chemicals for a Shingo Discover Excellence visit โ a powerful opportunity to explore principles of operational excellence in action.
"A special thank you to Tata Chemicals for joining us at the Gemba. Your insights, reflections, and generous feedback โgiftsโ will add real value to our improvement journey.
"Great conversations, shared learning, and purposeful connections โ exactly what continuous improvement is all about."
A huge thank you to everyone involved, from our hosts and facilitators to the Tata Chemicals team for your openness and enthusiasm.
At RPL, weโre passionate about creating spaces where people can learn, connect, and grow together, and we look forward to hosting more Shingo-inspired experiences in the future.
โก๏ธ Learn more about Continuous Improvement on the RPL website: https://ukproducts.ricoh.com/about-us/ricoh-uk-products-ltd/continuous-improvement/