Castle Place Practice

Castle Place Practice Welcome to the Castle Place Practice page. GP surgery based in Tiverton.

We hope to reach a diverse range of our patients and encourage you to post any comments or suggestions on this page. However, this is not the correct platform for any specific complaints you may have that require further investigation and response. For this purpose, please refer to our complaints procedure on our website https://www.castleplacepractice.nhs.uk/

23/03/2026

📢Important Notice: Network Outage
We’re currently experiencing network issues with our computers and we are unable to check our Clinical Software. This is a known issue, and we’re hoping for a speedy resolution.
Please call our telephone line: 01884 252333
👉 For non-emergency issues, please:
• Contact NHS 111 for advice
• Submit an Accurx request tomorrow, or
• Call Reception tomorrow, and we’ll assist you
We appreciate your patience and understanding as we work through this.
In a medical emergency, please call 999.

09/03/2026

Gentle reminder: Practice Closure tomorrow - Tuesday, 10th March 2026. Closed from 12:00 PM to 6:30 PM
The Closure afternoons are for protected training / learning time for the Castle Place Practice Staff.

Pre-booked appointments in the morning up until 12:00 will go ahead as planned.

The Surgery will be open as normal on Wednesday 11th March 2026 from 08:00 am until 06:30 pm.

If your condition is urgent, please dial 111. If you have a critical medical emergency please dial 999.
For all other non-urgent matters, please contact the Practice on Wednesday 11th March 2026.
🆘 Need Medical Help While We’re Closed?
📞 Call 111 for urgent but non-emergency medical advice.
🚑 Call 999 in life-threatening emergencies.

🙏 Thank you for your understanding!

The Closure afternoons are for protected training / learning time for the Castle Place Practice Staff.Pre-booked appoint...
26/02/2026

The Closure afternoons are for protected training / learning time for the Castle Place Practice Staff.

Pre-booked appointments in the morning up until 12:00 will go ahead as planned.

The Surgery will be open as normal on Wednesday 11th March 2026 from 08:00 am until 06:30 pm.

If your condition is urgent, please dial 111. If you have a critical medical emergency please dial 999.

For all other non-urgent matters, please contact the Practice on Wednesday 11th March 2026.

🆘 Need Medical Help While We’re Closed?
📞 Call 111 for urgent but non-emergency medical advice.
🚑 Call 999 in life-threatening emergencies.

🧠 Mental Health Support
If you are not under local services:
📞 Call 111

Call the Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.
Call for free on 116 123.

🙏 Thank you for your understanding!

How have we helped our patients in January 2026.
20/02/2026

How have we helped our patients in January 2026.

17/02/2026

Our online enquiry system is now back up and running. Thank you for your patience while we managed the earlier high demand.
You can now submit your requests as normal.

17/02/2026

Due to unprecedented demand, we are pausing our online enquiries till 12 PM today, we will then review progress.
👉 For non-emergency issues, please:
• Contact NHS 111 for advice
• Submit an Accurx request on Wednesday, or call Reception Team 01884 252333, and they will do their best to assist you
We appreciate your patience and understanding as we work through this. We apologise for any inconvenience this may cause.

If your condition is urgent, call 111. If you have a medical emergency, call 999.

Join us for our FREE Community Wellbeing and Support Event on Saturday 28th February, 10am–1pm at Castle Place Practice....
15/02/2026

Join us for our FREE Community Wellbeing and Support Event on Saturday 28th February, 10am–1pm at Castle Place Practice.

Come along and meet local groups, charities and services who are here to support you and your wellbeing. Discover what’s available in Tiverton and the surrounding areas, pick up free information and resources, enjoy refreshments, and chat with your local social prescribing team.

There’ll also be an opportunity to share your thoughts about your community on our 🌳 Positivitree.

This event is for patients registered with a practice within the Tiverton Primary Care Network
📞 01884 210438
📧 d-icb.tivertonwellbeing@nhs.net
🌐 www.tiverton-pcn.nhs.uk

We look forward to seeing you there!

13/02/2026

Due to unprecedented demand and staff sickness, we are pausing our online enquiries.
👉 For non-emergency issues, please:
• Contact NHS 111 for advice
• Submit an Accurx request on Monday, or
• Call Reception, and we’ll assist you
We appreciate your patience and understanding as we work through this.

If your condition is urgent, call 111. If you have a medical emergency, call 999.

We apologise for any inconvenience this may cause.

Our Patient Participation Group (PPG) has created a simple new pathway to help patients understand the easiest ways to r...
11/02/2026

Our Patient Participation Group (PPG) has created a simple new pathway to help patients understand the easiest ways to request repeat prescriptions. We’re grateful to our PPG for their great work. Please take a moment to review the guidance if you use repeat medications service.

🦻 A message from the Castle Place Practice Patient Participation Group (PPG)We want to help raise awareness of where pat...
10/02/2026

🦻 A message from the Castle Place Practice Patient Participation Group (PPG)
We want to help raise awareness of where patients in Devon can request or collect hearing aid batteries. NHS Devon has commissioned several providers to offer both postal and in‑person services, making it easier for anyone using community audiology services to get what they need.
📌 Please have your NHS number ready when making any requests.

28/01/2026

📣 Have You Updated Your Contact Details?

To help us keep your records accurate — and to make sure we can reach you when needed — please let us know if any of the following have changed:

🏡 Moved house?
📞 Changed your phone number?
📧 Got a new email address?

Keeping your information up to date helps us provide you with the best possible care.

👉 Please submit an online request through our website to update your contact details.
Click the link below to access the form:
https://accurx.nhs.uk/patient-initiated/l83052/recipient
When prompted, choose:
“I have an admin or routine care request” → “Other admin request”

Thank you for helping us stay connected! 💙

Address

Kennedy Way
Tiverton
EX166NP

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We hope to reach a diverse range of our patients and encourage you to post any comments or suggestions on this page. However, this is not the correct platform for any specific complaints you may have that require further investigation and response. For this purpose, please refer to our complaints procedure on our website www.castleplacepractice.nhs.uk