Broadway Medical Centre

27/10/2025

https://www.umbrellamedical.co.uk/2025/10/27/changes-to-non-emergency-patient-transport-service-nepts-eligibility-criteria-in-the-black-country/

The Black Country ICB is aligned with the National NHS Eligibility Criteria for the Non-Emergency Patient Transport Service (NEPTS). This is necessary to ensure the service remains clinically focused…

20/10/2025

Welcome to our monthly update for September 2025

Here you can see some of our statistics for missed appointments (DNAs) and patient feedback from our Friends and Family Test for the last month.

https://www.umbrellamedical.co.uk/2025/10/20/monthly-update-september-2025/

27/09/2025

Did you know that you can use the same services that are in the NHS App on the NHS website?

Order repeat prescriptions, view test results, get health advice and more without needing to use a smartphone.

You can log in to your account at www.nhs.uk/nhs-app/account/

25/09/2025

Walsall Families in the KNOW

Dads Supporting Dads
https://www.umbrellamedical.co.uk/.../dads-supporting-dads/

Dad’s Stay and Play
https://www.umbrellamedical.co.uk/event/dads-stay-and-play/

24/09/2025

Download the award-winning, ad-free Baby Buddy app on the App Store or Google Play Store to access a new ‘Services Near Me’ feature to support families, parents and caregivers!

Simply type in your postcode when signing up to access personalised information and a list of
local services – from where to give birth to infant feeding support groups! 👶

23/09/2025

🤧 Flu Vaccinations 2025

Appointments for adults (18+) will be available from 1st October

You are eligible if you are:

🧓 aged 65 and over
🧑 aged 18 to 65, and in an “at risk” group
🏘️ living in a long-stay residential care home
🫂 the main carer for someone, or in receipt of carer’s allowance
😷 a close contact of someone who is immunosuppressed
🤰 pregnant

🏫 School age children will be given their flu vaccine at school.

📱 Book your appointment using your smartphone
If you are eligible for the flu vaccine, we will send you an invitation message to your phone.

This message will have a link that you can click on to choose a time and day from an available list that suits you, without needing to phone reception.

Let us know if you change your mobile number, so you can keep receiving messages from us.

Evidence shows that the flu vaccine can be less effective for adults the longer it has been since you had it. The flu season normally reaches its height in December or January. Having the vaccine in…

19/09/2025

Come to our next Healthy Heart Event in Preston on September 18th from 10am-3pm for a free heart check.

If you are experiencing symptoms of Heart Failure such as:

Breathlessness
Exhaustion
Ankle swelling
Time to come for a heart check

19/09/2025

Welcome to our monthly update for August 2025

Here you can see some of our statistics for missed appointments (DNAs), and patient feedback from our Friends and Family Test for the last month.

https://www.umbrellamedical.co.uk/2025/09/19/monthly-update-august-2025/

12/09/2025

🦷 Got a dental emergency?

Call NHS 111 – they’ll help you find a dentist near you.

Even if your usual dentist can’t help. ✅

Dentists are open for urgent and routine treatments. If you need urgent dental care for any of the following conditions, you can book an urgent appointment via NHS111 or by phoning 111.

12/09/2025

⚠️ We regret to inform you that our clinical system, EMIS, is currently down. This unexpected outage affects our ability to manage appointments, access medical records, and process prescriptions.

Here's what you need to know:

Appointments: We cannot book, reschedule, or access appointment details at the moment.
Medical Records: Access to medical records and test results is temporarily unavailable.
Prescriptions: Processing of repeat and new prescriptions will be delayed.

What you can do:

Emergency Care: For urgent medical issues, please use 111 online (https://111.nhs.uk/) (If you are deaf and use BSL, you can access 111 via an interpreter here: https://signvideo.co.uk/nhs111/ or visit your nearest urgent care centre.
If it is a life threatening medical emergency, please call 999. You can also contact the service in BSL through 999 BSL (https://999bsl.co.uk/) or text 999 (if you have registered your mobile number).

Minor illness: Please check your local Pharmacy https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

Interim Solutions: If you need immediate assistance or have urgent prescription requests, please call our reception at 01922 622 064.

Our team is working hard to resolve the issue and restore full service as soon as possible. We apologise for any inconvenience and appreciate your patience. Thank you for your understanding.

10/09/2025

⚠️ Due to a technical issue our telephone lines have not been redirected to OurNet Health Services during our Staff Training Afternoon today.

Please accept our sincere apologies for this error. We are trying to get this error rectified as quickly as possible.

Due to a technical issue our telephone lines have unfortunately not been redirected to OurNet Health Services during our Staff Training Afternoon today. Please accept our sincere apologies for this…

08/09/2025

On Wednesday 10th September, Umbrella Medical will be holding a training afternoon for all staff based at their 4 surgeries (Hatherton Medical Centre, Holland Park Surgery, Mossley Fields Surgery and Broadway Medical Centre).

We will be sub-contracting the clinical and non-clinical services for all of our practices from 1pm to 6.30pm.

Patients calling the surgery will automatically be diverted to OurNet Health Services who will be able to assist you.

The reception desks at the surgeries will not be manned during these times.

Many thanks for your co-operation.

Umbrella Partners

On Wednesday 10th September, Umbrella Medical will be holding a training afternoon for all staff based at their 4 surgeries (Hatherton Medical Centre, Holland Park Surgery, Mossley Fields Surgery and…