Wells City Practice

04/03/2026

As we head into the time of year when pollen counts start to rise, lots of people begin to feel the familiar symptoms of hay fever — sneezing, itchy eyes, a runny or blocked nose.

Did you know you don’t usually need to see a GP for hay fever? Your local pharmacy can offer advice and effective treatments without an appointment. Many remedies are available over the counter and can really help keep symptoms under control.

By choosing pharmacy first for straightforward hay fever symptoms, you’re helping to keep GP appointments available for those who really need them and supporting the wider NHS. 🌿

24/02/2026

You can do so much more with the NHS App than you realise. View your GP health record, check you test results, receive direct messages from the NHS, and request your prescriptions quickly and easily. Tapp the NHS App

23/02/2026

Over 65 and still meaning to book your flu jab? There’s still time.

Flu can hit harder as we get older, and a quick appointment now could save you a rough few weeks later.

Our lovely nursing team are ready and waiting — it only takes a few minutes.

Give the practice a call and we’ll get you sorted

17/02/2026

Want to feel more confident about managing your health and wellbeing?

Join us for Habits for Health ✨

This six-week programme is completely FREE to attend, with new sessions starting in Wells next month:

📅 Wednesdays from 4th March to 8th April
🕐 1.00pm-2.30pm
📍 The Portway Annexe, Wells
🎫 Free to attend

These guided sessions offer practical tips for making healthier lifestyle choices, along with opportunities to share experiences and learn from others in the group.

Open to anyone registered with a practice in our Primary Care Network:
Glastonbury Health Centre, Glastonbury Surgery, Wells City Practice, Wells Health Centre, and Vine Surgery Partnership.

Find out more 👉 westmendippcn.co.uk/clinics-and-services/habits-for-health

To book:
📞 Call 01458 553 025
📧 Email somicb.westmendippcn@nhs.net

---

Health Connections Mendip

11/02/2026

Important Update - Vitamin B12 Injections:

Following patient feedback over the last 12 months, and discussions with suppliers, we have reviewed the way in which we provide B12 injections to patients that require them.

From Monday 16th of February, we will return to being able to obtain stock directly for patients – this means that you will no longer need a prescription prior to your appointment.

If you have already had medication issued to you – please continue to bring this to your appointments so that we do not waste supplies.

Thank you for your continued support and cooperation.

04/02/2026

Did you know that some pharmacies can issue a supply of oral contraception or emergency contraception free of charge? You can arrange a confidential consultation at a participating pharmacy. To find out more please visit

Find an open pharmacy which offers the contraceptive pill without a prescription near you on the NHS website. Check the pharmacy's opening times.

19/01/2026

Service issues Update:

The issues affecting our server are still ongoing and as it currently stands may carry on into tomorrow morning.

We have put contingencies in place wherever possible to minimise disruption but please continue to bear with us whilst it is sorted.

It has been flagged as a critical incident and the NHS IT team are continuing to try and resolve the problem.

Thank you as always for your patience.

19/01/2026

Patient Information

We’re pleased to let you know that following a locksmith visit, our reception is now open as normal.

We are currently experiencing some IT issues affecting access to our network. This is a county-wide problem and our IT teams are working to resolve it.

As a result, you may experience longer waiting times, or we may be limited in how we can help with some queries if you attend or call the practice.

Thank you for your patience and understanding while this is being sorted.

19/01/2026

Patient update

We’re currently dealing with an unexpected lock failure which means we can’t access our reception area at the moment.

We’ve put contingency plans in place, so phones, appointments and clinical services are running as normal.

The only limitation is that we’re unable to hand out any prescriptions or sick notes that are normally collected from the front desk until the issue is resolved.

A locksmith is booked and we’re working to get this sorted as quickly as possible.

We’re really sorry for the inconvenience and appreciate your patience. We’ll update this page once we have an update.

Thank you for your understanding.

13/01/2026

Wells City Practice will be at Wells Community Day on Saturday 17 January at Wells Cathedral.
Come and say hello 👋, and find out more about the services we offer — including how you can get involved with our Patient Participation Group.

06/01/2026

⚠️ Practice Update ⚠️

We are currently experiencing high levels of staff sickness across all teams. As a result, we may need to change or, in some cases, cancel appointments at short notice.

We understand how frustrating this can be and sincerely apologise for any inconvenience caused. Please be assured that we are doing everything possible to maintain safe services and prioritise urgent care.

We kindly ask for your patience and understanding during this challenging period. Thank you for your continued support.

22/12/2025

CHRISTMAS OPENING HOURS:

The practice will be closed on the following days:

- Thursday 25th of December
- Friday 26th of December
- Thursday 1st of December

Other than this we will be operating normal opening hours. Patients are also reminded that we will not be taking any medical requests via Rapid Health on these days.

If you require urgent medical assistance over the festive period, please contact 111, or in life-threatening emergencies, call 999.