23/10/2025
โญ๏ธDrs Russell, Aslam, Vibhishanan, Kelly, Kingham and Hirons, Welshpool Medical Practice are HIRINGโญ๏ธ
๐We have an exciting opportunity for a caring, organised, and enthusiastic individual to join our friendly practice team as a Care Navigator for a 12-month maternity cover position.
โThis is a fantastic chance to gain experience within a NHS GP setting and make a real difference to our patientsโ experience.
โญ๏ธExperience of working in this environment is not essential, as we will offer on the job coaching and training for the right person who will fit in with the existing, amazing team.
Key responsibilities to include:-
๐ธWelcoming patients whether it is over the phone or face to face in a friendly, professional manner
๐ธNavigate patients to the most appropriate service and clinician
๐ธSignposting patients to external support e.g. NHS 111 press 2, community pharmacies etc (with training)
๐ธAssisting with administrative duties including patient registrations, scanning of documents, patient deductions
๐ธAlways maintaining strict patient confidentiality and good practice information governance
We are looking for someone who:-
๐ธHas excellent communication and people skills
๐ธEnjoys working as part of a supportive team
๐ธIs confident using IT and learning new systems
๐ธCan stay calm and professional in a busy environment
We will in return offer:
๐ธ12-month fixed term maternity cover employment contract
๐ธ36 hours of work, over a four-day week. Starting at 8 am and finishing at 6 pm
๐ธCompetitive salary based on knowledge, skill, and experience
๐ธNo weekend and evening work
๐ธFixed day off every week
๐ธFull training and coaching
๐ธAccess to training opportunities
๐ธFive weeks paid holidays plus bank holidays
๐ธPractice work uniform
๐ธModern working environment, with a friendly, helpful atmosphere
๐ธAccess to the NHS Pension
๐ธMonthly pay into a nominated bank account on the last working day of the month
Important dates:
๐นClosing date: Monday 10th November 2025
๐นInterview date: Monday 17th November 2025
๐นStart date: Monday 5th January 2026
โญ๏ธTo apply, please email a covering letter and CV to Mr Christopher Thomas, Reception Team Leader via: Christopher.thomas10@wales.nhs.uk