New QEII Hospital

15/11/2025

During industrial action, our emergency department (ED) will be prioritising patients that need urgent care

To reduce wait times, please:

Contact NHS 111 first https://111.nhs.uk ☎️

Visit your GP or pharmacy with less serious injuries

Only attend ED in an emergency 🏥

Thank you for your cooperation and understanding during this time

More information can be found here

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

14/11/2025

Today is World Diabetes Day 🌍

This year’s theme is Diabetes in the Workplace, shining a light on the importance of understanding and supporting people living with diabetes in every part of life, including at work.

On behalf of our Children’s Diabetes Team, we also want to share Lyla’s story, recently featured in the national press. Her tragic passing is a powerful reminder of the urgent need for greater awareness and understanding of Type 1 diabetes.

👉 Learn more about World Diabetes Day here: https://worlddiabetesday.org/
👉 Read Lyla’s story here: https://breakthrought1d.org.uk/news/tragic-death-highlights-urgent-need-for-greater-understanding-of-type-1-diabetes/

Together, we can raise awareness, improve understanding, and support those living with diabetes💙

14/11/2025

The resident doctors industrial action began today 🚨

It’s important to still seek medical help if you, or someone you care about, needs it during industrial action.

Please continue to use 999 and our emergency department for life or limb-threatening illnesses or injury. You can also use NHS 111 online and community services, like GPs and pharmacies, which will be open as usual for help and advice 💻 💊

Thank you for your patience and support.

More information can be found here 👉

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

13/11/2025

Upcoming industrial action 🚨

Please be aware of planned industrial action from 14-19 November 📅

Appointments and operations are going ahead as planned - please attend at your scheduled time. unless we contact you.

More info at

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

12/11/2025

Industrial action is taking place from Friday 🚨

Please contact NHS 111 for care advice or visit your local pharmacy first for minor conditions ☎️

More information is available here:

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

11/11/2025

From Friday until Wednesday 19 November, resident doctors will be taking industrial action 🚨

If you have a loved one in hospital, please read our top tips to help them get home as soon as they're better and consider collecting them from hospital if you can:

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

11/11/2025

Staff, patients, and visitors at New QEII Hospital came together today to observe a two‑minute silence for Remembrance. Standing side by side, we reflected on the courage and sacrifice of so many.

Thank you to everyone who joined us in marking this important moment 🌹

09/11/2025

Today, we pause to honour the courage, sacrifice, and memory of all those who gave their lives in service.

From the battlefields of the World Wars to more recent conflicts, their legacy lives on in our hearts💙

At the going down of the sun and in the morning, we will remember them. 🌹

05/11/2025

UPDATE: We're pleased to share this issue has now been resolved. We are sorry for any inconvenience, thank you for your patience during this time.

We are currently experiencing intermittent issues with some of our phone lines, including our switchboard (01438 314333).

We are working hard to fix this issue and apologise for any inconvenience caused.

If you are pregnant and have any concerns and can't get through to our maternity triage, please come straight to triage at the Lister Diamond Jubilee Maternity Unit.

05/11/2025

Let’s stay safe this Bonfire Night 🔥

Please remember, while fun for many, fireworks can cause serious injuries 🎆

The safest place to enjoy fireworks is at a professionally-organised public display.

If you choose to buy your own, please remember the firework code including:
🚭 Keeping naked flames, including ci******es, away from fireworks
🧯Never use paraffin or petrol on a bonfire
🧑‍🤝‍🧑 Fireworks should only be handled by adults
👀Children should be supervised and watch from a safe distance
🔥 Never return to a firework once it has been lit

For more advice on how to keep yourself and others safe visit: https://www.rospa.com/home-safety/fireworks-safety

05/11/2025

Need healthcare and not sure where to go? Please think NHS 111 first or visit one of our Urgent Treatment Centres (UTC)

Open until 10pm every day, our UTCs at both Lister and New QEII Hospital can treat:
🤕 Minor injury or illness
🩹 A bite, sting, cut, or bruise
🌡️ A burn or scald
👃 Objects in ears or noses
🦴 Suspected fractures or broken bones

📍 Lister UTC: https://www.enherts-tr.nhs.uk/services/urgent-treatment-centre-lister-hospital/
📍 New QEII UTC: https://www.enherts-tr.nhs.uk/services/urgent-treatment-centre/

NHS 111: https://111.nhs.uk/

05/11/2025

We are currently experiencing intermittent issues with some of our phone lines, including our switchboard (01438 314333).

We are working hard to fix this issue and apologise for any inconvenience caused.

If you are pregnant and have any concerns and can't get through to our maternity triage, please come straight to triage at the Lister Diamond Jubilee Maternity Unit.