HW Facilities

HW Facilities H&W is a commercial cleaning and facilities management company that provides a wide range of services to its clients.

With over 450 contracts between public and private sectors covering the south of England, our team of contracts managers, mobile technicians and site supervisors work closely with our cleaning operatives to ensure all our clients receive a reliable service with high standards. We believe good communication is key to our success. Our contract managers are always available out of hours which means we are always able to respond quickly to any emergency situation. Established in 1974, H&W started as a family company and is now providing a wide range of commercial cleaning services across Southern England. Since we started there have been several factors which we consider are core to our business. As such it has always been paramount that communication between clients and managers is excellent. Whilst H&W is a growing company, it remains important that we continue to give our customers the attention they would receive from a smaller, personable company. Aside from communication we believe that staff selection and training is key to maintain high cleaning standards. For all new employees we provide comprehensive training. This training is followed up with regular visits from the mobile supervisor or contracts manager. Usually new employees will be employed on a probation period basis. Employee’s performance is measured through quality inspection cards, customer satisfaction calls and random inspections by the contracts manager. In the event that the contracts manager is unhappy with an employee’s level of performance then they will take action on this, for example further training or disciplinary action. In addition, since 2009 H&W has been successful in achieving ISO:9001 and Safe Contractor accreditations. This has been very important in developing a rigorous quality system and a robust Health & Safety Policy to ensure that the company is compliant with any new legislation, as well as deliver a first class service to our clients.

We’re proud to share that three of our fantastic team members - Simon, Irina, and Jan - have successfully passed their B...
30/10/2025

We’re proud to share that three of our fantastic team members - Simon, Irina, and Jan - have successfully passed their BICSc Assessor re-accreditation!

This achievement means they continue to be certified to assess HW staff against BICSc standards, helping us maintain excellence in service delivery and uphold the highest professional benchmarks.

Even more importantly, it strengthens our ability to train our wider team to the BICSc standard — embedding best practice, consistency, and confidence across our operations.

Congratulations to Simon, Irina, and Jan — your continued commitment makes a real difference!

Huge congratulations to Natan Blachuta for being named Runner-Up for Cleaning Operative of the Year at the annual BICSc ...
06/10/2025

Huge congratulations to Natan Blachuta for being named Runner-Up for Cleaning Operative of the Year at the annual BICSc Awards!

Natan’s part of the HW team working with CBRE on the Experian contract in Nottingham, this recognition is so well deserved and a great reflection of the hard work and pride Natan brings to the job every day. Well done, Natan. Great to see your hard work being recognised!

We are excited to announce that HW Facilities have been recognised with TWO International Green Apple Environment Awards...
02/10/2025

We are excited to announce that HW Facilities have been recognised with TWO International Green Apple Environment Awards for outstanding environmental achievements. These awards not only celebrate the importance of our environmental projects but also recognise us as a leader in sustainability.

Winning projects for 2025: Gloves for Good and Sustainability Brochure

The Green Apple Awards this year will be honoured at a prestigious ceremony in the House of Lords, London, on November 17, 2025 which we are excited to be invited to.

We are celebrating our September Employees of the Month!Our latest blog post has all the details: https://hwfacilities.c...
29/09/2025

We are celebrating our September Employees of the Month!

Our latest blog post has all the details: https://hwfacilities.co.uk/employees-of-the-month-september-2025/

At HW, we are proud of our exceptional team and their incredible dedication. We are thrilled to celebrate the outstanding employees whose hard work and positive attitudes have set them apart.

🌿 Giving Back to the Community 🌿On behalf of the City of London Corporation and CBRE, HW Facilities Ltd and Kingdom Part...
24/09/2025

🌿 Giving Back to the Community 🌿

On behalf of the City of London Corporation and CBRE, HW Facilities Ltd and Kingdom Partnership were proud to support local communities through hands-on volunteering.

Working alongside Hackney Giving – a fantastic platform connecting community organisations with private sector support – our teams joined forces at Mayne Court on 22nd August. Together with volunteers from CBRE, HW, and Kingdom, we rolled up our sleeves to restore and refresh the garden space.

It was a brilliant day of teamwork, collaboration, and shared commitment to making a positive impact. 💪✨

A huge thank you to everyone involved for bringing energy, enthusiasm, and community spirit. This is what partnership in action looks like!

HW Facilities continues to support the Million Mile Clean. This initiative is led by Surfers Against Sewage, bringing vo...
18/09/2025

HW Facilities continues to support the Million Mile Clean. This initiative is led by Surfers Against Sewage, bringing volunteers together to clean miles of blue, green or city space each year. Surfers Against Sewage is one of our chosen charities this year.

As part of our support, we completed a park clean at Biss Meadows Country Park on Tuesday 16th September.

Four members of the HW office team took part, walking 2.5miles around the whole park and collecting 8kg worth of litter.

It was a very clean place which was reflected in the amount of litter collected!

We are lucky to have such a beautiful natural space on our doorstep, and are glad we were able to help maintain it for other visitors, and of course the wildlife.

Thanks to everyone who took part.

This summer, HW Facilities have continued to support the Million Mile Clean. This initiative is led by Surfers Against S...
03/09/2025

This summer, HW Facilities have continued to support the Million Mile Clean. This initiative is led by Surfers Against Sewage, bringing volunteers together to clean miles of blue, green or city space each year. Surfers Against Sewage is one of our chosen charities this year.

Our most recent clean was at Morecambe Beach, on 12 August. After a day of hard work, the team of 10 volunteers picked up an amazing 46Kg of litter, and walked a combined 30Km!

Thanks to everyone who participated: HW personnel, key account clients AXA, and our CBRE colleagues.

This summer, HW Facilities have continued to support the Million Mile Clean. This initiative is led by Surfers Against S...
03/09/2025

This summer, HW Facilities have continued to support the Million Mile Clean. This initiative is led by Surfers Against Sewage, bringing volunteers together to clean miles of blue, green or city space each year. Surfers Against Sewage is one of our chosen charities this year.

Our most recent clean was at Morecambe Beach, on 12 August. After a day of hard work, the team of 10 volunteers picked up an amazing 46Kg of litter, and walked a combined 30Km!

Thanks to everyone who participated: HW personnel, key account clients AXA, and our CBRE colleagues.

HW Facilities are proud to announce that we have been selected as a finalist in the Sustainability – Best Practice (Serv...
05/08/2025

HW Facilities are proud to announce that we have been selected as a finalist in the Sustainability – Best Practice (Service Provider) category at this year’s European Cleaning & Hygiene Awards!

With over 60 finalists across 11 categories, the competition is strong, and we’re honoured to be recognised among some of the industry’s most innovative and committed organisations.

The winners will be revealed at the gala dinner on Thursday, October 2, held at the National Museum of Scotland in Edinburgh.

Reaching this stage is already a fantastic achievement, and we’re grateful to our team and partners who continue to drive sustainability forward every day. Thank you to everyone who’s supported us – we can’t wait to see what the evening brings!

Address

Bridge House Station Road
Westbury
BA134HR

Opening Hours

Monday 9am - 3:30pm
Tuesday 9am - 3:30pm
Wednesday 9am - 3:30pm
Thursday 9am - 3:30pm
Friday 9am - 3:30pm

Telephone

+441373823217

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