Logan Practice

20/04/2026

Protected Learning Time in GP Practice
NHS Lanarkshire are committed to ensure that they provide the best possible care to our patients at all times. In order to support and sustain valuable general practices, Protected Learning Time (PLT) is being introduced from June 2024 across all GP practices.
PLT is an opportunity for the GP Practice team including clinical, management and administrative staff to address learning and professional development needs.
NHS Lanarkshire has GPs, Advanced Nurse Practitioners (ANPs) and Call Handlers to provide cover for patients who require Acute or Urgent Care during 1400-1800 hours. Routine requests (such as results or repeat prescriptions) from patients received via the call handlers will be asked to call back the following day when your GP practice resumes business as usual.
The Call Handlers will screen all calls received in a similar manner to practice reception staff and if deemed appropriate, the patient will be transferred to a clinician who will initially carry out a telephone consultation. If the clinician feels that it is necessary for the patient to be seen face to face, they will arrange and appointment at a primary care centre or house visit that afternoon.
We will be closed between 1400 - 1800 on Wednesday 29th April. Our reception desk will remain opened until 1400.
If you feel you need to seen urgently that afternoon please contact the surgery number as normal, you will then be diverted to a call handler. askmyGP will remain closed on this day to allow us to manage our urgent on the day requests.
We would appreciate it if this post could be shared.
We thank you for your cooperation

15/04/2026

This is a reminder that GP Practices within the building are closed on Wednesday 29th April between 1400 - 1800 due to Protected Learning Time. There is an OOH team covering for any medical emergencies.

Please contact your practice as usual during these time and you will be redirected to the team

08/04/2026

Public Holiday
Surgery will be closed on the following dates due to Bank Holidays
Monday 4th and Monday 25th May.
Please ensure you order your medication in plenty of time.
If you become unwell during this time, please contact NHS 24 on 111

05/04/2026

Happy Easter Everyone
🐰
Love from Logan Practice

26/03/2026

Public Holiday Reminder
Surgery will be closed on the following dates due to Easter Bank Holidays
Friday 3rd and Monday 6th April
Please ensure you order your medication in plenty of time.
If you become unwell during this time, please contact NHS 24 on 111

13/03/2026

Public Holiday
Surgery will be closed on the following dates due to Easter Bank Holidays
Friday 3rd and Monday 6th April
Please ensure you order your medication in plenty of time.
If you become unwell during this time, please contact NHS 24 on 111

12/03/2026

NOW UP AND RUNNING 😀

We have been made aware there are issues with Patient Online Services website. It is not loading on any browser.

This has been reported and we hope to have it up and running soon.

To order your medication in the meantime:
- Please ask your local pharmacy
- Write your name, date of birth and items required on a piece of paper and place it in our red letter box situated on the ground floor of the building.

Unfortunately, we cannot accept orders by telephone

06/02/2026

Phone lines are now up and running, we will answer as quick as we can, however, please bear with us as it will be extremely busy.

Thank you for your patience today 😀

06/02/2026

UPDATE 1520 - Our phones lines are finally up and running 😀
They will be currently busy so please bear with us, we will answer as quick as we can. Thank you all for your understanding today 😁

UPDATE 1146 - We have been advised the fix for the major service outage has been extended to 1800 today!!
Please follow directions below if your issue is medically urgent

UPDATE 1040 - We are still waiting to hear from the suppliers to advise what is causing this issue, it is a general outage with this phone supplier so not only ourselves affected. We are constantly contacting for updates.

Thank you everyone again for your patience

UPDATE 0810 - As advised below, please use askmyGP between 0800 - 0930, if you have no access to the internet and are unable to use askmyGP, please report to the practice in person, this should be for urgent medical issues only however, please do not attend if your issue is routine and can wait until next week.

We thank you for your co-operation

UPDATE 0700
Our phones lines are currently still down for incoming and outgoing calls, we have contacted our provider for an urgent update.

In the meantime, we ask all patients to use askmygp for any urgent enquries this morning

You can access askmygp page using the link below:
https://my.askmygp.uk/?c=S62933 #/intro

We apologise profusely for this disruption. Unfortunately, the issue is outwith our control, but we are doing everything we can to keep everyone informed and manage the situation as best we can.

Can everyone please share this post

Thank you for your patience and understanding

An app to allow patients to contact their registered General Practice

05/02/2026

UPDATE 1625 - We have contacted the company for an update and they have advised it is a major outage in the area. We are extremely sorry about this and hopefully be back to normal soon.

If your enquiry / condition is not urgent, please try us later or tomorrow, please be aware we will be extremely busy tomorrow due to this outage.

Again thank you for you patience

UPDATE 1520 - Phone lines are currently being looked and hopefully we will have them back on line soon. It may be due to an issue with broadband in the area.

If your condition is medically urgent please dial 999 or attend A & E, alternatively please call later. We will keep you updated as soon as we know more.

Thank you for your patience

Our phone lines are currently down. We are working on getting this fixed. We apologise for any inconvenience this may cause.

26/01/2026

From Monday 2nd February, askmyGP will be open from 7.30am to 9.30am as part of a 4-week trial.
If demand is extremely high, the opening times may revert to the previous schedule before the trail period ends.

Please note this is askmyGP online system only, our phone lines will still open from 0800.

26/01/2026

Check and Cancel your appointment 😀

From Tuesday 27th January, we should hopefully have our Check and Cancel system up and running. This system allows you to check your appointment date and time and cancel if no longer needed. This option will be available 24/7 through the main practice number and nurse line number, please listen to the options carefully.

There are restrictions on what appointment can be cancelled though, please see below appointments that are not available for cancelling, please contact us direct to cancel these appointments.

Post natal / 6 week baby checks
Emergency on the day
POD appointments

You can also cancel your appointments using our askmyGP service, once logged in, please select cancel appointment, this option is also available 24/7