Logan Practice

13/03/2026

Public Holiday
Surgery will be closed on the following dates due to Easter Bank Holidays
Friday 3rd and Monday 6th April
Please ensure you order your medication in plenty of time.
If you become unwell during this time, please contact NHS 24 on 111

12/03/2026

NOW UP AND RUNNING 😀

We have been made aware there are issues with Patient Online Services website. It is not loading on any browser.

This has been reported and we hope to have it up and running soon.

To order your medication in the meantime:
- Please ask your local pharmacy
- Write your name, date of birth and items required on a piece of paper and place it in our red letter box situated on the ground floor of the building.

Unfortunately, we cannot accept orders by telephone

06/02/2026

Phone lines are now up and running, we will answer as quick as we can, however, please bear with us as it will be extremely busy.

Thank you for your patience today 😀

06/02/2026

UPDATE 1520 - Our phones lines are finally up and running 😀
They will be currently busy so please bear with us, we will answer as quick as we can. Thank you all for your understanding today 😁

UPDATE 1146 - We have been advised the fix for the major service outage has been extended to 1800 today!!
Please follow directions below if your issue is medically urgent

UPDATE 1040 - We are still waiting to hear from the suppliers to advise what is causing this issue, it is a general outage with this phone supplier so not only ourselves affected. We are constantly contacting for updates.

Thank you everyone again for your patience

UPDATE 0810 - As advised below, please use askmyGP between 0800 - 0930, if you have no access to the internet and are unable to use askmyGP, please report to the practice in person, this should be for urgent medical issues only however, please do not attend if your issue is routine and can wait until next week.

We thank you for your co-operation

UPDATE 0700
Our phones lines are currently still down for incoming and outgoing calls, we have contacted our provider for an urgent update.

In the meantime, we ask all patients to use askmygp for any urgent enquries this morning

You can access askmygp page using the link below:
https://my.askmygp.uk/?c=S62933 #/intro

We apologise profusely for this disruption. Unfortunately, the issue is outwith our control, but we are doing everything we can to keep everyone informed and manage the situation as best we can.

Can everyone please share this post

Thank you for your patience and understanding

An app to allow patients to contact their registered General Practice

05/02/2026

UPDATE 1625 - We have contacted the company for an update and they have advised it is a major outage in the area. We are extremely sorry about this and hopefully be back to normal soon.

If your enquiry / condition is not urgent, please try us later or tomorrow, please be aware we will be extremely busy tomorrow due to this outage.

Again thank you for you patience

UPDATE 1520 - Phone lines are currently being looked and hopefully we will have them back on line soon. It may be due to an issue with broadband in the area.

If your condition is medically urgent please dial 999 or attend A & E, alternatively please call later. We will keep you updated as soon as we know more.

Thank you for your patience

Our phone lines are currently down. We are working on getting this fixed. We apologise for any inconvenience this may cause.

26/01/2026

From Monday 2nd February, askmyGP will be open from 7.30am to 9.30am as part of a 4-week trial.
If demand is extremely high, the opening times may revert to the previous schedule before the trail period ends.

Please note this is askmyGP online system only, our phone lines will still open from 0800.

26/01/2026

Check and Cancel your appointment 😀

From Tuesday 27th January, we should hopefully have our Check and Cancel system up and running. This system allows you to check your appointment date and time and cancel if no longer needed. This option will be available 24/7 through the main practice number and nurse line number, please listen to the options carefully.

There are restrictions on what appointment can be cancelled though, please see below appointments that are not available for cancelling, please contact us direct to cancel these appointments.

Post natal / 6 week baby checks
Emergency on the day
POD appointments

You can also cancel your appointments using our askmyGP service, once logged in, please select cancel appointment, this option is also available 24/7

23/01/2026

We have been made aware by NHS Services that there is a shortage of Co-Codamol 30/500 medication and this is likely to last until June 2026.
Please do not contact us regarding this at the moment as we cannot provide any further information. Unfortunately, this is out with our control and we ask for your patience and co-operation while we await further information and guidance.

We are highlighting this as there may be media attention regarding it and this lets patients know beforehand. As soon as we know more, we will update everyone.

17/01/2026

NHS Lanarkshire is urging everyone who is eligible to go for their potentially life-saving smear test.

Cervical Cancer Prevention Week begins on Monday, putting a spotlight on the importance of the test.

Celia Briffa-Watt, NHS Lanarkshire Consultant in Public Health (pictured) said: Please don’t ignore your invitation. A smear test can help stop cervical cancer before it starts – it could save your life."

Full story - https://www.nhslanarkshire.scot.nhs.uk/news-cervical-cancer-prevention-26/

09/01/2026

We as a practice are supporting our Junior Doctors during their strike action on Tuesday 13th January – Friday 16th January.

We will do our best to have minimal disruption to the practice as possible, however there may be a slight delay in response on askmyGP and reduced appointment capacity.

Please help by attending your local pharmacy or visiting NHS Inform for guidance on your symptoms

We thank you for your co-operation and patience.

01/01/2026

We would like to wish everyone a Happy New Year 🎊
We hope 2026 is a good one!! 😀
Love from Logan Practice

25/12/2025

We would like to wish everyone a Merry Christmas! 🎅
Love from Logan Practice