Beech Avenue Practice

Beech Avenue Practice The practice doctors are Drs Kendall, Peacock, Crossley, Saul, Coles, Coleclough and Simpson.

Beech Avenue Practice

Social Media & Internet Policy for Patients

There are many social media platforms that are widely used by both staff and patients at Beech Avenue Practice

Beech Avenue Practice has a page which provides a range of useful information for our patient population. Beech Avenue Practice has a duty to maintain patient confidentiality and to safeguard vulnerable patients. You can help us achieve this by adhering to the code of conduct outlined in this policy. Patients at Beech Avenue Practice are expected to adhere to the following code of conduct at all times:
1. Patients are not permitted to take photographs or any media recordings in the waiting room or areas where other patients are present, nor are photographs or media recordings of any staff permitted without their explicit consent.
2. The practice requires all users of portable devices to use them in a courteous and considerate manner, respecting their fellow patients. Portable devices are not to be used during consultations unless agreed by clinicians.
3. Patients are not permitted to disclose any patient-identifiable information about other patients, unless they have the express consent of that patient.
4. Patients should not use any social media platform to communicate medical information with the practice as this is not secure. Any such communications will be deleted and, if possible, a message sent to use routine communication methods with the practice.
5. Patients must not post any material that is inaccurate, fraudulent, harassing, embarrassing, obscene, defamatory or unlawful. Any such posts on the practice social media outlets like a page, Twitter account, etc will be deleted by the practice and the post reported.
6. Patients must not post comments on social media that identify staff who work at the practice.
7. Defamatory comments about our team are not to be shared on any social media or review platform. Legal advice will be sought and the appropriate action taken against any patient who posts defamatory comments. Patients will also be asked to register elsewhere if there is deemed to be a breakdown of the Patient and GP relationship. Patient complaints on social media
We have a separate complaints policy which patients are to use should they wish to make a
complaint. We will only respond to complaints made to the practice in accordance with the practice policy. If a complaint is made on any social media platform that the practice uses, it may be deleted at the discretion of the practice.

22/01/2026
21/01/2026
Upcoming Workshops and VenuesJoin one of our FREE local sessions to learn practical, evidence-based steps for improving ...
21/01/2026

Upcoming Workshops and Venues
Join one of our FREE local sessions to learn practical, evidence-based steps for improving your health. Each venue hosts a four-week group programme led by local GPs and nurses.
Sessions are relaxed, supportive, and designed to help you make real-life changes around food, movement, sleep, and stress.
Find your nearest location and start your journey toward better metabolic health

Dates for the low carb lifestyle events that are designed to help low risk of diabetes and improve longevity

Urgent eye problemsIf you have an eye problem that needs urgent attention, contact your local optometrist (optician) dir...
19/01/2026

Urgent eye problems
If you have an eye problem that needs urgent attention, contact your local optometrist (optician) directly. Optometrists are qualified healthcare professionals who diagnose and treat eye health problems. Most optometry practices in Wales offer NHS eye health services. You can go to your usual practice or contact any high street optometrist offering NHS services.

If you have urgent eye problems out of hours, contact NHS 111 Wales.

NHS treatment for eye health problems is free. Examples of urgent eye problems include:

sudden blurred or cloudy vision
reduced vision
flashing lights
floaters or black dots in vision
gritty or itchy eyes
bloodshot, sore, or red eye
headaches
swollen or puffy eyelid
scratched eye
eye twitching

Booking available via the NHS app or phone us on 01978 845955
15/01/2026

Booking available via the NHS app or phone us on 01978 845955

If you have received your invite, please call us to book 01978 845955. Appointments also available for booking via the N...
15/01/2026

If you have received your invite, please call us to book 01978 845955. Appointments also available for booking via the NHS app

Address

The Heath Centre, Rhosllanerchrugog
Wrexham
LL141AA

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

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