09/02/2026
Hi everyone, please share with anyone who works in Care Homes who may be interested in this information, thanks!
I am Sarah, and I run The Cat House, in Norwich. Up until covid I had worked in Norfolk care homes for 14 years running musical reminiscence workshops. After Covid ended I changed direction and opened The Cat House - a unique Cat Lounge & Cafe with 20 friendly cats.
We wanted to introduce ourselves to all local Care Homes to let you know we are keen to welcome your residents and staff to visit with our cats, to enjoy some feline comfort, to encourage conversation, to trigger memories and to create new ones.
A few care homes visit regularly already. We love to see the joy the cats bring to the residents, so we wanted to create a special week day deal to enable more of you to visit us. This means that on weekdays you can bring up to 3 care staff at zero cost, you only need to pay for the residents - this will be either £10 or £13 per person depending on which session you opt for. Everyone gets a complimentary drink from the cafe included, even your staff.
In order to take advantage of this offer you will need to phone us on 01603 336072 to book and pay in advance, as the free carer tickets are not available on our booking system on our website, or you can call in to book and pay in person. Plus we can only have one care home visit per session maximum due to the free carer tickets (we can only admit around 20 people per session in total so as to keep things calm for the cats).
We have a good sized car park that will easily accommodate a minibus. We only have a tiny lip on our entrance doorways - we use a low ramp to allow wheelchairs to enter smoothly.
We can easily move chairs and tables around to enable wheelchairs to sit up to the tables with non-wheelchair users.
Inside is all on one level. Our toilet is in a large room which eaily fits a wheelchair and two carers if need be. We don’t currently have full accessibility aids fitted - we are seeking funding for this as soon as possible. We have never had any issues with wheelchair users using the loo.
On sunny/warm days we open up our catio so visitors can sit in the sun with the cats - we can easily get wheelchairs out there.
Regarding food, we only sell cakes, crisps and ice creams, no other food, so you are welcome to bring sandwiches or savoury nibbles with you if you want savoury items. Our cakes cater for vegan and gluten free and we list all allergens so please ask at the cafe if this info is needed.
If you have any questions please email me on sarah@cathousenorwich.org and I will answer them. We hope to welcome you all soon!