Western Urgent Care GP Out of Hours

04/11/2025

The Pharmacy First Scheme is still available from many local Pharmacies and will be able to assist Patients with a range of minor ailments and conditions.

For everyday health conditions including Emergency Hormonal Contraception, Urinary Tract Infection (UTI) and sore throat please visit your local Community Pharmacy.

More info on Pharmacy First services https://bit.ly/PharmacYFirstNI
More info about Community Pharmacy services visit https://bit.ly/CommPharmacistsInfo
View the Pharmacies Christmas opening times and rota at https://bit.ly/PharmacyRota
Please familiarise yourself with health care services and how to access them over the Christmas holidays https://bit.ly/HSCservicesChristmas

04/11/2025

We have a Permanent Overnight (Redeye) Supervisor post available working from our clinic base Derry. The post has an rolling 6-week rota of shifts, with an average of 19.5 hours per week. The Postholder will also be eligible for additional hours to cover sickness, holidays and other absences.

Information on the post is available on the job centre website, via the link below:

https://www.jobapplyni.com/Vacancy/VacancyDetail?Id=1742523&Keyword=supervisor&CurrentPage=1&AdvancedSearch=True&DoSearch=True

24/12/2024

Did you know that you local pharmacy can help you with a range of everyday health conditions including thrush, diarrhoea, ear wax, Emergency Hormonal Contraception, Urinary Tract Infection (UTI) and sore throats.

More info on Pharmacy First services https://bit.ly/PharmacYFirstNI
More info about Community Pharmacy services visit https://bit.ly/CommPharmacistsInfo

View the Pharmacies Christmas opening times and rota at https://bit.ly/PharmacyRota… See more

For everyday health conditions including Emergency Hormonal Contraception, Urinary Tract Infection (UTI) and sore throat please visit your local Community Pharmacy.

More info on Pharmacy First services https://bit.ly/PharmacYFirstNI
More info about Community Pharmacy services visit https://bit.ly/CommPharmacistsInfo
View the Pharmacies Christmas opening times and rota at https://bit.ly/PharmacyRota
Please familiarise yourself with health care services and how to access them over the Christmas holidays https://bit.ly/HSCservicesChristmas

17/12/2024

***Thank you for your patience. Our telephone lines have now been repaired.***

We are experiencing a problem with our telephone lines this evening and are unable to receive calls at present. We apologise for any inconvenience that this will cause and hope to have the problem resolved soon.

15/07/2023

Our Phone lines have been repaired. We apologise for any inconvenience and thank you for your patience.

22/12/2022

Many Patients will have symptoms and illnesses which can be managed by a Pharmacist without the need to see a GP first. A list of some of these everyday health conditions is shown in the image below.

As we are moving into the Christmas holiday period some Patients may need to use a Pharmacy. Details of the rota for your local area and opening hours over the holiday period is available via the link below:

https://hscbusiness.hscni.net/services/2286.htm

For everyday health conditions please visit your local Community Pharmacy.

More info at https://bit.ly/CommPharmacistsInfo

22/12/2022

This is always a very busy time of the year for us due to the usual seasonal ailments however we are particularly busy at present. Many Patients are reporting and are concerned about symptoms of colds, influenza, RSV, Scarlet Fever/Strep A and also Covid. Our priority will always be the clinically urgent Patients therefore it may take us longer to contact those are assessed as routine.

Please be patient with our Colleagues as they work to answer and return your calls and to see everyone in our clinics that need to be seen face-to-face.

We would ask Patients to consider if they genuinely need urgent care before phoning.

There is a very informative Children’s Symptom Checker for immediate advice e.g., increasing fluid intake in children and could be useful when considering if you need to be seen urgently. A link to the Childrens Checker is below.

https://belfasttrust.hscni.net/hospitals/childrens/childrens-symptom-checker/

There is also a guide for a range of adult conditions and illnesses, which is here:
https://www.nidirect.gov.uk/campaigns/illnesses-and-conditions

14/12/2022

Our Colleagues in the Belfast Health & Social Care Trust have developed a very helpful video on how to get children to take their medications.

They have also developed a very informative symptoms checker for children that clearly explains advice and what to do on a range of conditions such as Strep A, sore throats, tummy pain, earache, vomiting and diarrhoea, nosebleeds, rashes, swallowed objects and many more.

There is a handy traffic light system to guide you through what to do in different situations:

Urgent / emergency situations fall under red symptoms
Less urgent situations fall under amber symptoms
Non-urgent situations fall under green symptoms

A copy of the link to the website is shown below.

https://belfasttrust.hscni.net/hospitals/childrens/childrens-symptom-checker/?fbclid=IwAR1O678ShH-l9fBXpfrYM2Yqhsy_uLnslAUVqWTHVkpDzkWM3JQoxO5okf8

07/12/2022

Our Colleagues in the Public health Agency have created this short video about Scarlet Fever, explaining what it is and symptoms to look out for. Please take a few minutes to watch it.

We are receiving a high number of calls at the minute from Patients and Parents concerned that they or their children may have it. This may mean it takes us longer than we would like to call you back. Please be patient with us at this very busy time as we work to responds to everyone's calls. Thank you.

09/11/2022

We have a permanent Call Handler post available working in our call centre in Derry. The posts have a mixture of shifts working evenings and weekends, with an average of 10 hours per week. The postholder will also be eligible for additional hours.

Information on the post is available on the job centre website, via the link below:

https://www.jobapplyni.com/Vacancy/VacancyDetail?Id=1577219§or=Any%20Sector&keyword=western%20urgent&location=All%20Locations&listpage=1

09/11/2022

We have a vacancy for a Receptionist / Call Handler post in our Call Centre and Derry base. The post is temporary until March 2023, with the extension to be confirmed. The rota will have a variety of shifts for evenings, weekends and overnights.

Information on the post is available on the job centre website available via the link below:
https://www.jobapplyni.com/Vacancy/VacancyDetail?Id=1577219§or=Any%20Sector&keyword=western%20urgent&location=All%20Locations&listpage=1